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Measuring Administrative Burdens of e-Government Services for Rural SMEs

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Organizational, Business, and Technological Aspects of the Knowledge Society (WSKS 2010)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 112))

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Abstract

Administrative burdens comprise the second most important individual business constraint for SMEs. In this context, the Rural Inclusion project aims at reducing rural SMEs’ administrative burdens related to particular public services. For succeeding this, it adopts, adapts, and deploys a Web infrastructure combining semantic services with a collaborative training and networking approach in five European rural regions. The paper presents the preliminary results of the initial phases of the project regarding the measurement of administrative burdens of SMEs in a specific rural region related to the service “Starting a new business”.

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Costopoulou, C., Ntaliani, M. (2010). Measuring Administrative Burdens of e-Government Services for Rural SMEs. In: Lytras, M.D., Ordonez de Pablos, P., Ziderman, A., Roulstone, A., Maurer, H., Imber, J.B. (eds) Organizational, Business, and Technological Aspects of the Knowledge Society. WSKS 2010. Communications in Computer and Information Science, vol 112. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16324-1_52

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  • DOI: https://doi.org/10.1007/978-3-642-16324-1_52

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-16323-4

  • Online ISBN: 978-3-642-16324-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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