Abstract
Administrative burdens comprise the second most important individual business constraint for SMEs. In this context, the Rural Inclusion project aims at reducing rural SMEs’ administrative burdens related to particular public services. For succeeding this, it adopts, adapts, and deploys a Web infrastructure combining semantic services with a collaborative training and networking approach in five European rural regions. The paper presents the preliminary results of the initial phases of the project regarding the measurement of administrative burdens of SMEs in a specific rural region related to the service “Starting a new business”.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
European Commission, Putting Small Businesses First, http://ec.europa.eu/enterprise/entrepreneurship/docs/sme_pack_en_2008_full.pdf
Eleftheriadou, D.: Small- and Medium-Sized Enterprises Hold the Key to European Competitiveness: How to Help Them Innovate through ICT and E-business. In: The Global Information Technology Report 2007-2008. World Economic Forum (2007)
WiFo and CEPS: Cost Model Pilot Project on Administrative Burdens (2006)
Ministry of Economic Affairs, Netherlands: Handbook of substantive compliance costs for the business world in respect of proposed regulations – Steps, questionnaire and notes (2006)
Direction Générale de la Modernisation de l’Etat: Administrative Burdens Measurement and Reduction Cost of Delays for Businesses, http://regplus.eu/delays.doc
European Commission: Administrative Burdens, http://ec.europa.eu/governance/better_regulation/admin_costs_en.htm
KPMG LLP: Administrative Burdens: HMRC Measurement Project Annex D Demarcation of Regulation (2006)
Finnish Ministry of Employment and the Economy: Reduction of the Administrative Burden on Businesses, http://www.tem.fi/?l=en&s=3076
Deutsche Bank Research: Better Regulation in Germany and the EU (2009)
Polatajko, A., Ladegaard, P.: Better Regulation for Growth (BRG) -Improving the Governance Framework for Investment, http://www.ifc.org/ifcext/fias.nsf/AttachmentsByTitle/FIAS_BRG_BRGOverviewPaper/FILE/Better+Regulation+for+Growth+overview+paper.pdf
Directorate General for Agriculture and Rural Development: Study to Assess the Administrative Burden on Farms Arising from the CAP- Executive summary (2007)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Costopoulou, C., Ntaliani, M. (2010). Measuring Administrative Burdens of e-Government Services for Rural SMEs. In: Lytras, M.D., Ordonez de Pablos, P., Ziderman, A., Roulstone, A., Maurer, H., Imber, J.B. (eds) Organizational, Business, and Technological Aspects of the Knowledge Society. WSKS 2010. Communications in Computer and Information Science, vol 112. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16324-1_52
Download citation
DOI: https://doi.org/10.1007/978-3-642-16324-1_52
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-16323-4
Online ISBN: 978-3-642-16324-1
eBook Packages: Computer ScienceComputer Science (R0)