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Smart Design for Human Performance in the Office of the Future – Requirements towards Services and Technical Advises for Tomorrows Office Work

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Constructing Ambient Intelligence (AmI 2008)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 32))

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Abstract

The office of the future is a synonym of today’s needs and expectations towards prospective solutions and services which can support human performance in the future office work. The development of such future services is on one hand affected by the technical possibilities and on the other by the demands of changing and global work environment. The process of generating successful services can be initiated by creative methods. The 635 method is a creative brain writing technique, which follows the problem solving circle to create new uncommon ideas in a group of expert or user participants. The workshop on smart design for human performance in the office of the future used the 635 method to identify requirements towards services and technical advises for tomorrows office work. The outcome of the written brainstorming is a list of different criteria and examples which describe the several dimensions of needs and demands towards the office of the future.

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Author information

Authors and Affiliations

  1. Fraunhofer ATL, Health Care Services, Nordostpark 93, 90411, Nürnberg, Germany

    Johannes Kriegel & Franziska Jehle

  2. InfoLab21, Lancaster University, South Drive, Lancaster, LA1 4WA, United Kingdom

    Christos Efstratiou

  3. Hogeschool von Arnhem en Nijmegen, ICA, Ruitenberglaan 26, 6826, Arnhem, Netherland

    Lambert Zaad

  4. Fraunhofer IIS, Communication Networks Department, Am Wolfsmantel 33, 91058, Erlangen, Germany

    Janina Heppner

  5. Fraunhofer IIS, Computer Science Editorial, Nordostpark 93, 90411, Nürnberg, Germany

    Jürgen Hupp

Authors
  1. Johannes Kriegel
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  2. Franziska Jehle
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  3. Christos Efstratiou
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  4. Lambert Zaad
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  5. Janina Heppner
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  6. Jürgen Hupp
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Editor information

Editors and Affiliations

  1. Fraunhofer Institut für Integrierte Schaltungen IIS, Am Wolfsmantel 33, 91058, Erlangen, Germany

    Heinz Gerhäuser , Jürgen Hupp  & Janina Heppner ,  & 

  2. Distributed Multimedia Research Group, Computing Department, Lancaster University, Bailrigg, LA1 4YR, Lancaster, England

    Christos Efstratiou

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© 2009 Springer-Verlag Berlin Heidelberg

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Kriegel, J., Jehle, F., Efstratiou, C., Zaad, L., Heppner, J., Hupp, J. (2009). Smart Design for Human Performance in the Office of the Future – Requirements towards Services and Technical Advises for Tomorrows Office Work. In: Gerhäuser, H., Hupp, J., Efstratiou, C., Heppner, J. (eds) Constructing Ambient Intelligence. AmI 2008. Communications in Computer and Information Science, vol 32. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-10607-1_1

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  • DOI: https://doi.org/10.1007/978-3-642-10607-1_1

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-10606-4

  • Online ISBN: 978-3-642-10607-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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