Abstract
Increasingly in case-based reasoning (CBR) approaches to product recommendation, some or all of the user’s requirements are treated, at least initially, as constraints that the retrieved cases must satisfy. We present a mixed-initiative approach to recovery from the retrieval failures that occur when there is no case that satisfies all the user’s requirements. The recovery process begins with an explanation of the retrieval failure in which the user’s attention is drawn to combinations of constraints in her query for which there are no matching cases. The user is then guided in the selection of the most useful attribute, and associated constraint, to be eliminated from her query at each stage of an incremental relaxation process. If not prepared to compromise on the attribute suggested for elimination at any stage, the user can select another attribute to be eliminated. On successful completion of the recovery process, the retrieved cases involve only compromises that the user has chosen, in principle, to accept.
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McSherry, D. (2004). Incremental Relaxation of Unsuccessful Queries. In: Funk, P., González Calero, P.A. (eds) Advances in Case-Based Reasoning. ECCBR 2004. Lecture Notes in Computer Science(), vol 3155. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-28631-8_25
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DOI: https://doi.org/10.1007/978-3-540-28631-8_25
Publisher Name: Springer, Berlin, Heidelberg
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