Abstract
This paper describes how agent and knowledge technology can be used to build advanced software systems that support operational decision-making in complex domains. In particular, we present an abstract architecture and design guidelines for agent-based decision support systems, illustrate its application to two real-world domains – road traffic and bus fleet management – and discuss the lessons learnt from this enterprise.
Work supported by the Spanish Ministry of Science and Technology (MCyT) under grant TIC2000-1370-C04.
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Ossowski, S. et al. (2004). Towards a Generic Multiagent Model for Decision Support: Two Case Studies. In: Conejo, R., Urretavizcaya, M., Pérez-de-la-Cruz, JL. (eds) Current Topics in Artificial Intelligence. TTIA 2003. Lecture Notes in Computer Science(), vol 3040. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-25945-9_59
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DOI: https://doi.org/10.1007/978-3-540-25945-9_59
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-22218-7
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