Abstract
This paper demonstrates how to enrich children’s product experiences by purposefully involving negative emotions in user-product interaction. This approach is derived from a framework of rich experience, which explains how and under what circumstances children’s negative emotions make a product experience richer and enjoyable. The approach contains the following three steps: (1) Which experience can be enriched with the negative emotions in children hospital. (2) Under what circumstances the negative emotions of children are likely to be awakened. (3) How to transform the negative emotions of public product design in children hospital to make the caring user experiences. The solution to the problem is as follows, (1) Study on the children’s arousal, preference and dominance to the negative emotions. (2) To investigate children hospital design and children’s behavior. (3) Several product concepts of the children toys design with negative emotions to enrich product experiences.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Norman, D.A.: Emotional Design: Why We Love (or Hate) Everyday Things. Basic Civitas Books, New York (2004)
Desmet, P.M.A.: Product emotion. In: Schifferstein, H.N.J., Hekkert, P. (eds.) Product Experience, pp. 379–398. Elsevier, San Diego (2008)
Arrasvuori, J., Boberg, M., Korhonen, H.J.: Understanding playfulness: An overview of the revised playful experience (PLEX) framework. Paper Presented at the 7th Conference on Design and Emotion, Chicago, IL (2010)
Fokkinga, S.F., Desmet, P.M.A.: Ten ways to design for disgust, sadness, and other enjoyments: A design approach to enrich product experiences with negative emotions. Int. J. Des. 7(1), 19 (2013)
Lazarus, R.S.: Emotion and Adaptation. Oxford University Press, New York (1991)
Desmet, P.M.A.: Designing emotions (Doctoral Dissertation). Delft University of Technology, Delft, The Netherlands (2002)
Fokkinga, S.F., Desmet, P.M.A.: Meaningful mix or tricky conflict? A categorization of mixed emotional experiences and their usefulness for design. In: Brassett, J., Hekkert, P., Ludden, G., Malpass, M., McDonnell, J. (eds.) Proceedings of the 8th International Design and Emotion Conference, 11–14 September 2012, Central Saint Martin College of Art & Design, London, UK (2012b)
Liang, M.: Emotion analysis and psychological intervention of the children with infusion in outpatient department of Pediatrics in the theory of emotion cognition. J. Math. Med. 25(5) (2012)
Shu, W., Zhang, K.: The emotional design of children’s medical devices. J. Changsha Acad. Railway Sci. (Soc. Sci. Ed.) 15(4) (2014). Journal of Changsha Railway University
Anonymous: Bit by bit like eating. China News Weekly (28) (2008)
Wang, K.: Research on the design strategy of medical products based on the theory of emotional design. Art Sci. Technol. 6, 211–212 (2013)
PHILPS’s CT scanner for children. http://www.rxart.net/projects/ct-scanner-for-advocate-hope-childrens-hospital
Ellsworth, P.C., Scherer, K.R.: Appraisal processes in emotion. In: Davidson, R.J., Scherer, K.R., Goldsmith, H.H. (eds.) Handbook of Affective Sciences, pp. 572–595. Oxford University Press, New York (2003)
Frijda, N.H.: The Emotions. Cambridge University Press, Cambridge (1986)
Apter, M.J.: Reversal Theory: The Dynamics of Motivation, Emotion, and Personality, 2nd edn. One World, Oxford (2007)
Fokkinga, S.F., Desmet, P.M.A.: Darker shades of joy: the role of negative emotion in rich product experiences. Des. Issues 28(4), 42–56 (2012a)
Barendregt, W., Bekker, M.M.: Guidelines for user testing with children. Department of Industrial Design, Eindhoven University of Technology
Zhao, Y., Zhang, J., Han, J., Ren, F., Cai, R.: The establishment of image database of Chinese children’s emotion evaluation (7-14 years old, Shanghai). Department of children and adolescent health, Xinhua Hospital Affiliated to Shanghai Key Laboratory of Environment and Children’s Health, Medicine School, Shanghai Jiao Tong University, Shanghai (200092), R749.94.A. Chin. J. Child Health Care (6) (2009)
Jiang, J., Li, Y.: Emotional therapy: a new perspective on the correction of children’s behavior problems. Northeast Normal Univ. J. (Philos. Soc. Sci. Ed.) (3) (2006)
Acknowledgements
We would like to thank all the people who have helped us in the course of our research, especially the 7 children volunteers in the experiment, who let us know the advantages and disadvantages of our research, which are very helpful to our future research. In addition, our work described in this paper was fully supported by a grant from Beijing University of Posts & Telecommunications, Beijing (Project no. Z151100003015165).
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this paper
Cite this paper
Zhang, X., Hou, W., Qin, X., Xiao, N. (2016). With Negative Emotion to Enrich Public Product Experiences Design for Children Hospital. In: Zu, Q., Hu, B. (eds) Human Centered Computing. HCC 2016. Lecture Notes in Computer Science(), vol 9567. Springer, Cham. https://doi.org/10.1007/978-3-319-31854-7_55
Download citation
DOI: https://doi.org/10.1007/978-3-319-31854-7_55
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-31853-0
Online ISBN: 978-3-319-31854-7
eBook Packages: Computer ScienceComputer Science (R0)