Teaching and Learning in the New Normal: Responding to Students’ and Academics’ Multifaceted Needs | SpringerLink
Skip to main content

Teaching and Learning in the New Normal: Responding to Students’ and Academics’ Multifaceted Needs

  • Conference paper
  • First Online:
Social Computing and Social Media (HCII 2023)

Abstract

Alongside the prolonged social and economic instability and the escalating demands for upskilling, Covid-19 pandemic had a detrimental impact on students’ and academics’ mental health and wellbeing. Social isolation and the emergency transition to remote education caused high levels of psychological distress, hindering students’ self-efficacy and academic performance. The pandemic also induced sudden changes affecting academics’ personal and professional lives, leading to mental disorders and risk of burnout. While recent research focuses on addressing the effects of the pandemic on either students or academics, this paper presents a collective analysis. The key themes that emerged by examining the experiences of both students and academics in higher education are framed in a multi-layered support system embracing qualities such as: self-efficacy, wellbeing, equality, diversity, and inclusion, social interactions, human-centred technologies, and authentic pedagogical methods. The findings are discussed with the aim to extract informed recommendations for enhancing teaching and learning experiences in the post-pandemic era.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
¥17,985 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
JPY 3498
Price includes VAT (Japan)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
JPY 17159
Price includes VAT (Japan)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
JPY 21449
Price includes VAT (Japan)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Abu Elnasr, E.S., Hasanein, A.M., Abu Elnasr, A.E.: Responses to COVID-19 in higher education: Social media usage for sustaining formal academic communication in developing countries. Sustainability 12(16), 6520 (2020)

    Google Scholar 

  • Al Miskry, A.S.A., Hamid, A.A.M., Darweesh, A.H.M.: The Impact of COVID-19 Pandemic on University Faculty, Staff, and Students and Coping Strategies Used During the Lockdown in the United Arab Emirates. Frontiers in Psychology 12 (2021)

    Google Scholar 

  • Al-Taweel, D., et al.: Multidisciplinary academic perspectives during the COVID‐19 pandemic. Int. J. Health Planning Manag. 35(6), 1295–1301 (2020)

    Google Scholar 

  • Aucejo, E.M., French, J., Araya, M.P.U., Zafar, B.: The impact of Covid-19 on student experiences and expectations: Evidence from a survey. Journal of public economics, 191 (2020)

    Google Scholar 

  • Bates, A.W.: Teaching in a Digital Age, 2nd edn. Tony Bates Associates Ltd., Vancouver, B.C. (2019)

    Google Scholar 

  • Berger, T.: How to Maslow Before Bloom, All Day Long. Edutopia (2020). https://www.edutopia.org/article/how-maslow-bloom-all-day-long/

  • Bożykowski, M., Izdebski, A., Jasiński, M., Konieczna-Sałamatin, J.: Nauczanie w dobie pandemii i perspektywa powrotu do normalności, Pracownia Ewaluacji Jakości Kształcenia Uniwersytetu Warszawskiego (University of Warsaw) (2021)

    Google Scholar 

  • Brzezinska, M., Cromarty, E.: Emergency Remote Teaching in the University Context: Responding to Social and Emotional Needs During a Sudden Transition Online. In: Meiselwitz, G. (eds) Social Computing and Social Media: Applications in Education and Commerce. HCII 2022. LNCS, vol. 13316. Springer, Cham (2022). https://doi.org/10.1007/978-3-031-05064-0_3

  • Brzezinska, M.: Global skills in the global pandemic: how to create an effective bichronous learning experience during an emergency shift to remote instruction. In: Auer, M.E., Pester, A., May, D. (eds.) Learning with Technologies and Technologies in Learning. Lecture Notes in Networks and Systems, vol. 456. Springer, Cham (2022). https://doi.org/10.1007/978-3-031-04286-7_32

  • Cassibba, R., Ferrarello, D., Mammana, M.F., Musso, P., Pennisi, M., Taranto, E.: Teaching mathematics at distance: a challenge for universities. Educ. Sci. 11(1), 1 (2020)

    Google Scholar 

  • Czaja, K., et al.: Zdalne kształcenie na Wydziale Humanistycznym Uniwersytetu Śląskiego w Katowicach. Report (March-April 2020). (A Report. Remote Education at the Department of Humanities of the University of Silesia in Katowice), Uniwersytet Śląski w Katowicach 2020, https://us.edu.pl/wydzial/wh/wp-content/uploads/sites/15/Nieprzypisane/ZDALNE-KSZTAŁCENIE-NA-WYDZIALE-HUMANISTYCZNYM-RAPORT.pdf

    Google Scholar 

  • Darby, F., Lang, J.M.: Small Teaching Online: Applying Learning Science in Online Classes (1st ed.). Jossey-Bass (2019)

    Google Scholar 

  • Dewey, J.: How we think: A restatement of the relation of reflective thinking to the educative process. DC Heath (1933)

    Google Scholar 

  • Dinu, L.M., et al.: A case study investigating mental wellbeing of university academics during the COVID-19 pandemic. Educ. Sci. 11(11), 702 (2021)

    Article  Google Scholar 

  • Engelbrecht, J., Borba, M. C., Llinares, S., Kaiser, G.: Will 2020 be remembered as the year in which education was changed? ZDM – Math. Educ. 52(5), 821–824 (2020)

    Google Scholar 

  • Flaherty, C.: Faculty pandemic stress is now chronic. Inside Higher Ed, 19 (2020)

    Google Scholar 

  • France, P.E.: Reclaiming Personalized Learning: A Pedagogy for Restoring Equity and Humanity in Our Classrooms (First). Corwin (2020)

    Google Scholar 

  • France, P.E.: Humanizing Distance Learning: Centering Equity and Humanity in Times of Crisis (First). Corwin (2021)

    Google Scholar 

  • Gewin, V.: Pandemic Burnout Is Rampant in Academia. Nature Publishing Group (2021). https://media.nature.com/original/magazine-assets/d41586-021-00663-2/d41586-021-00663-2.pdf

  • Gierdowski, D.C.: ECAR Study of Undergraduate Students and Information Technology (Research report). Louisville, CO: EDUCAUSE Center for Applied Research, October 2019 (2019). http://www.educause.edu/ecar

  • Halabieh, H., et al.: The future of higher education: identifying current educational problems and proposed solutions. Educ. Sci. 12(12), 888 (2022)

    Article  Google Scholar 

  • Hodges, C., Moore, S., Lockee, B., Trust, T., Bond, A.: The difference between emergency remote teaching and online learning. EDUCAUSE Rev. 2020, 3 (2020)

    Google Scholar 

  • Hughes, G.J., Byrom, N.C.: Managing student mental health: the challenges faced by academics on professional healthcare courses. J. Adv. Nurs. 75(7), 1539–1548 (2019)

    Article  Google Scholar 

  • Joosten, T., Weber, N., Baker, M., Schletzbaum, A.: Planning for a Blended Future: A Research-Driven Guide for Educators (2021). Available online: https://eduq.info/xmlui/handle/11515/38291

  • Kara, M.: Revisiting online learner engagement: exploring the role of learner characteristics in an emergency period. J. Res. Technol. Educ., 1–17 (2021)

    Google Scholar 

  • Killen, C., Langer-Crame, M., Penrice, S.: Teaching Staff Digital Experience Insights Survey 2020: UK Higher Education Findings (2021). https://www.jisc.ac.uk/reports/teaching-staff-digital-experience-insights-survey-2020-uk-higher-education

  • Kita, Y., Yasuda, S., Gherghel, C.: Online education and the mental health of faculty during the COVID-19 pandemic in Japan. Sci. Rep. 12(1), 1–9 (2022)

    Article  Google Scholar 

  • Kukulska-Hulme, A., et al.: Innovating Pedagogy 2022: Open University Innovation Report 10. Milton Keynes: The Open University (2022)

    Google Scholar 

  • Kumar, S., Martin, F., Budhrani, K., Ritzhaupt, A.: Award-winning faculty online teaching practices: Elements of award-winning courses. Online Learning 23(4) (2019)

    Google Scholar 

  • Leone, V., Brzezinska, M.: Transatlantic Educators Dialogue (TED) Program for Global Citizenship. Idee in Form@Zione, 99–115 (2021)

    Google Scholar 

  • Leong, K., Sung, A., Au, D., Blanchard, C.: A review of the trend of microlearning. J. Work-Appl. Manage. 13(1), 88–102 (2021). https://doi.org/10.1108/JWAM-10-2020-004

  • Ma, X., Liu, J., Liang, J., Fan, C.: An empirical study on the effect of group awareness in CSCL environments. Interactive Learning Environments, 1–16 (2020). https://doi.org/10.1080/10494820.2020.1758730

  • Marinoni, G., van’t Land, H.: The Impact of COVID-19 on Global Higher Education. International Higher Education. Special Issue 102, pp. 7–9 (2020)

    Google Scholar 

  • McGaughey, F., et al.: This can’t be the new norm’: academics’ perspectives on the COVID-19 crisis for the Australian university sector. Higher education research & development, 1–16 (2021)

    Google Scholar 

  • McKee, C., Ntokos, K.: Online microlearning and student engagement in computer games higher education. Res. Learn. Technol. 30 (2022). https://doi.org/10.25304/rlt.v30.2680

  • McKenzie, L.: Bridging the Digital Divide: Lessons From Covid-19. Inside Higher Ed (2021). https://www.insidehighered.com/content/bridging-digital-divide-lessons-covid-19

  • Meletiou-Mavrotheris, M., Eteokleous, N., Stylianou-Georgiou, A.: Emergency remote learning in higher education in Cyprus during COVID-19 lockdown: a zoom-out view of challenges and opportunities for quality online learning. Educ. Sci. 12(7), 477 (2022)

    Google Scholar 

  • Muñoz-Carril, P.C., Hernández-Sellés, N., Fuentes-Abeledo, E.J., González-Sanmamed, M.: Factors influencing students’ perceived impact of learning and satisfaction in Computer Supported Collaborative Learning. Comput. Educ. 174, 104310 (2021)

    Google Scholar 

  • Peters, D., Calvo, R.A., Ryan, R.M.: Designing for motivation, engagement and wellbeing in digital experience. Front. Psychol. 9, 797 (2018)

    Article  Google Scholar 

  • Piki, A.: An exploration of student experiences with social media and mobile technologies during emergency transition to remote education. In: The Proceedings of the 19th World Conference on Mobile, Blended and Seamless Learning (mLearn 2020), November 2–4, 2020, Cairo, Egypt (2020)

    Google Scholar 

  • Piki, A.: Re-imagining the distributed nature of learner engagement in computer-supported collaborative learning contexts in the post-pandemic era. In: Meiselwitz, G. (eds.) Social Computing and Social Media: Applications in Education and Commerce. HCII 2022 (June 26-July 1, 2022). LNCS, vol. 13316. Springer, Cham (2022). https://doi.org/10.1007/978-3-031-05064-0_13

  • Piki, A., Andreou, L., Markou, M.: Students’ perspectives on the emergency transition to online education – a case study in mathematics education. In: 16th Annual International Technology, Education and Development Conference (INTED2022), March 7–2, 2022 (2022)

    Google Scholar 

  • Raygoza, M., Leon, R. Norris, A.: Humanizing Online Teaching (2020). https://digitalcommons.stmarys-ca.edu/school-education-faculty-works/1805

  • Rifkin, J.: The Empathetic Civilization: The Race to Global Consciousness in a World of Crisis. Penguin, New York, NY (2009)

    Google Scholar 

  • Shaw, A.: Authentic Assessment in the Online Classroom. Center for Teaching and Learning. Wiley Education Services (2020)

    Google Scholar 

  • Stefan, I.A., Gheorghe, A.F., Stefan, A., Piki, A., Tsalapata, H., Heidmann, O.: Constructing seamless learning through game-based learning experiences. Int. J. Mob. Blended Learn. (IJMBL) 14(4), 1–12 (2022)

    Article  Google Scholar 

  • UUK (Universities UK) (2021). Stepchange Mentally Healthy Universities. https://www.universitiesuk.ac.uk/what-we-do/policyand-research/publications/stepchange-mentally-healthy-universities

  • Urbina-Garcia, A.: What do we know about university academics’ mental health? a systematic literature review. Stress. Health 36(5), 563–585 (2020)

    Article  Google Scholar 

  • Veluvali, P., Surisetti, J.: Learning management system for greater learner engagement in higher education—a review. High. Educ. Future 9(1), 107–121 (2022)

    Article  Google Scholar 

  • Vijayan, R.: Teaching and learning during the COVID-19 pandemic: a topic modeling study. Educ. Sci. 11, 347 (2021)

    Article  Google Scholar 

  • Vlachopoulos, D.: COVID-19: threat or opportunity for online education? High. Learn. Res. Commun. 10(1), 16–19 (2020)

    Google Scholar 

  • Wang, Y., Cao, Y., Gong, S., Wang, Z., Li, N., Ai, L.: Interaction and learning engagement in online learning: the mediating roles of online learning self-efficacy and academic emotions. Learn. Individ. Differ. 94, 102128 (2022)

    Article  Google Scholar 

  • Watchorn, D., Heckendorf, E., Smith, C.: Locked down, burned out: Publishing in a pandemic: The impact of Covid on academic authors. De Gruyter, Germany (2020)

    Google Scholar 

  • Watermeyer, R., Crick, T., Knight, C., Goodall, J.: COVID-19 and digital disruption in UK universities: afflictions and affordances of emergency online migration. High. Educ. 81(3), 623–641 (2021)

    Article  Google Scholar 

  • Whitman, G., Kelleher, I.: Your Checklist for Virtual Project-Based Learning. Edutopia (2020). https://www.edutopia.org/article/your-checklist-virtual-project-based-learning

  • WHO/UNESCO (2021). Making every school a health-promoting school: implementation guidance. Geneva: World Health Organization and the United Nations Educational, Scientific and Cultural Organization (2021). https://www.who.int/publications/i/item/9789240025073

  • Wray, S., Kinman, G.: Supporting Staff Wellbeing in Higher Education (ISBN 978-1-7399860-1-8). Education Support, London (2021)

    Google Scholar 

  • Yiapanas, G., Constantinou, M., Marcoulli, E.: The readiness of higher education academic staff in cyprus for shifting the instructional delivery mode from face-to-face to emergency remote teaching. In: Handbook of Research on Digital Innovation and Networking in Post-COVID-19 Organizations, pp. 301–323. IGI Global (2022)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Magdalena Brzezinska .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Piki, A., Brzezinska, M. (2023). Teaching and Learning in the New Normal: Responding to Students’ and Academics’ Multifaceted Needs. In: Coman, A., Vasilache, S. (eds) Social Computing and Social Media. HCII 2023. Lecture Notes in Computer Science, vol 14026. Springer, Cham. https://doi.org/10.1007/978-3-031-35927-9_9

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-35927-9_9

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-35926-2

  • Online ISBN: 978-3-031-35927-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics