Interoperable Findability: Investigating an Information Ecology of Graded Feedback in Higher Education | SpringerLink
Skip to main content

Interoperable Findability: Investigating an Information Ecology of Graded Feedback in Higher Education

  • Conference paper
  • First Online:
Human-Computer Interaction (HCII 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14014))

Included in the following conference series:

  • 751 Accesses

Abstract

This paper investigates a specific information ecology related to how students make sense of and organize graded feedback at a higher education institution in the United States. Based on qualitative research findings that suggest students are struggling to make sense of where and when to find information in an information ecology defined by a proliferation of tools and platforms, I argue for the importance of academic administrators and instructors dealing with the problem of interoperable findability––the ability for different software to speak to one another and make information findable across multiple channels. To do this, I first describe how the online survey and interviews were administered. Second, I explain the interoperable findability present in this information ecology. Third, I mention other findings relevant to graded feedback to get a fuller sense of this information ecology. Finally, I speculate on what this discussion of grading feedback says about how institutions and students relate through software-enabled tools and platforms.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
¥17,985 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
JPY 3498
Price includes VAT (Japan)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
JPY 14871
Price includes VAT (Japan)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
JPY 18589
Price includes VAT (Japan)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Turnbull, D., Chugh, R., Luck, J.: Transitioning to e-learning during the COVID-19 pandemic: how have higher education institutions responded to the challenge? Educ. Inf. Technol. 26(5), 6401–6419 (2021). https://doi.org/10.1007/s10639-021-10633-w

    Article  Google Scholar 

  2. Pokrhel, S., Chhetri, R.: A literature review on impact of COVID-19 pandemic on teaching and learning. High. Educ. Future 8(1), 133–141 (2021)

    Article  Google Scholar 

  3. West, J., Turner, W.: Enhancing the assessment experience: improving student perceptions, engagement and understanding using online video feedback. Innov. Educ. Teach. Int. 53(4), 400–410 (2016)

    Article  Google Scholar 

  4. Yang, M., Carless, D.: The feedback triangle and the enhancement of dialogic feedback processes. Teach. High. Educ. 18, 285–297 (2013)

    Article  Google Scholar 

  5. McCarthy, J.: Evaluating written, audio and video feedback in higher education summative assessment tasks. Issues Educ. Res. 25(2), 153–169 (2015)

    Google Scholar 

  6. Resmini, A., Rosati, L.: Pervasive Information Architecture: Designing Cross-Channel User Experiences. Morgan Kaufmann Publishers, Burlington (2011)

    Google Scholar 

  7. Haverty, M.: An ecological framework for information architecture. J. Inf. Architect. 6(2), 25–46 (2021)

    Article  Google Scholar 

  8. Morville, P.: Ambient Findability. O’Reilly Press, Sebastopol (2005)

    Google Scholar 

  9. Saldaña, J.: The Coding Manual for Qualitative Researchers, 2nd edn. Sage Publications, London (2013)

    Google Scholar 

  10. Nardi, B., O’Day, V.L.: Information Ecologies. MIT Press, Cambridge (1999)

    Book  Google Scholar 

  11. Family Educational Rights and Privacy Act (FERPA), U.S. Department of Education Website, https://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html. last accessed 2023/01/28

  12. Martin, A., Dmitriev, D., Akeroyd, J.: A resurgence of interest in information architecture. Int. J. Inf. Manage. 30(1), 6–12 (2010)

    Article  Google Scholar 

  13. Collins, J.: Architectures of Excess: Cultural Life in the Information Age. Routledge, New York (1995)

    Google Scholar 

  14. Bowker, G.C., Star, S.L.: Sorting Things Out: Classification and Its Consequences. MIT Press, Cambridge (2000)

    Book  Google Scholar 

  15. Akrich, M.: The description of technical objects. In: Bijker, W., Law, J. (eds.) Shaping Technology/Building Society. MIT Press, Cambridge (1994)

    Google Scholar 

  16. Davis, J.L.: How Artifacts Afford: The Power and Politics of Everyday Things. MIT Press, Cambridge (2020)

    Book  Google Scholar 

  17. Ryan, T., Phillips, M., Henderson, M.: Written feedback doesn’t make sense’: enhancing assessment feedback using technologies. In: AARE Conference 2016 (2016)

    Google Scholar 

  18. Lowenthal, P.R.: Video feedback: is it worth the effort? A response to Borup et al. Educational Tech. Research Dev. 69(1), 127–131 (2021). https://doi.org/10.1007/s11423-020-09872-4

    Article  Google Scholar 

  19. Ryan, T.: Designing video feedback to support the socioemotional aspects of online learning. Education Tech. Research Dev. 69(1), 137–140 (2021). https://doi.org/10.1007/s11423-020-09918-7

    Article  Google Scholar 

  20. Henderson, M., Phillips, M.: Video-based feedback on student assessment: scarily personal. Australas. J. Educ. Technol. 31(1), 51–66 (2015)

    Article  Google Scholar 

  21. Borup, J., West, R.E., Thomas, R.: The impact of text versus video communication on instructor feedback in blended courses. Education Tech. Research Dev. 63(2), 161–184 (2015). https://doi.org/10.1007/s11423-015-9367-8

    Article  Google Scholar 

  22. Mahoney, P., Macfarlane, S., Ajjawi, R.: A qualitative synthesis of video feedback in higher education. Teach. High. Educ. 24(2), 157–179 (2019)

    Article  Google Scholar 

  23. Shell, A., Tare, M., Blemahdoo, E.: Incorporating research and educator voice in edtech design. In: Gresalfi, M., Horn, I.S. (eds.) The Interdisciplinarity of the Learning Sciences, 14th International Conference of the Learning Sciences (ICLS) 2020, vol. 3, pp. 1573–1576 (2020)

    Google Scholar 

  24. May, E.: Gen Z doesn’t understand file structures (Ep. 415). Stack Overflow blog, https://stackoverflow.blog/2022/02/15/gen-z-doesnt-understand-file-structures-ep-415. last accessed 2023/01/24

  25. Resmini, A., Rosati, L.: A brief history of information architecture. J. Inf. Architect. 3(2), 33–46 (2011)

    Google Scholar 

  26. Fisher, J., Norris, S., Buie, E.: Sense-making in cross-channel design. J. Inf. Architect. 4(2), 5–30 (2012)

    Google Scholar 

  27. Mintz, S.: Why Most Ed Tech fails. Inside Higher Education website, https://www.insidehighered.com/blogs/higher-ed-gamma/why-most-ed-tech-fails. last accessed 2023/01/7

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Michael Lahey .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Lahey, M. (2023). Interoperable Findability: Investigating an Information Ecology of Graded Feedback in Higher Education. In: Kurosu, M., Hashizume, A. (eds) Human-Computer Interaction. HCII 2023. Lecture Notes in Computer Science, vol 14014. Springer, Cham. https://doi.org/10.1007/978-3-031-35572-1_21

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-35572-1_21

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-35571-4

  • Online ISBN: 978-3-031-35572-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics