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Highlighting the Contributing Factors of Smart Meter Adoption in Klang Valley

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Advances in Visual Informatics (IVIC 2021)

Abstract

This study aimed to examine the contributing factors of smart meter adoption amongst household. A survey was conducted amongst 529 potential smart meter users in Klang Valley. The results indicated that the factors that contributed significantly to the willingness to adopt smart meter amongst potential users were smart meter awareness, social influence, perceived usefulness, user expected satisfaction and trust in utility company. The findings will assist the utility company in identifying the contributing factors to smart meter adoption and craft the right strategy to ensure that the installation of smart meter amongst all residentials can be successful. The findings were also used to develop an index called smart meter Adoption Index (SMAI).

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Notes

  1. 1.

    Tenaga Nasional Berhad (TNB) is the largest electricity utility in Malaysia.

  2. 2.

    Energy Commission is a statutory body established under the Energy Commission Act 2001, Suruhanjaya Tenaga (ST) or the Energy Commission is responsible for regulating the energy sector, specifically the electricity and piped gas supply industries, in Peninsular Malaysia and Sabah.

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Acknowledgement

This research work was funded by TNB through TNB Seeding Fund (U-TD-RD-19–12).

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Correspondence to Azlina Abdullah .

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Abdullah, A. et al. (2021). Highlighting the Contributing Factors of Smart Meter Adoption in Klang Valley. In: Badioze Zaman, H., et al. Advances in Visual Informatics. IVIC 2021. Lecture Notes in Computer Science(), vol 13051. Springer, Cham. https://doi.org/10.1007/978-3-030-90235-3_57

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  • DOI: https://doi.org/10.1007/978-3-030-90235-3_57

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-90234-6

  • Online ISBN: 978-3-030-90235-3

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