Power and Privacy in Software Ecosystems: A Study on Data Breach Impact on Tech Giants | SpringerLink
Skip to main content

Power and Privacy in Software Ecosystems: A Study on Data Breach Impact on Tech Giants

  • Conference paper
  • First Online:
Requirements Engineering: Foundation for Software Quality (REFSQ 2021)

Abstract

[Context and motivation] Concerns about data privacy and protection in companies from various fields and sizes are not only a reality, but a requirement at this day and age. The need to comply with governmental laws and other rules became a driving force in handling personal data. [Question/problem] For major IT companies, especially those in charge of a software ecosystem, such concerns grow tenfold: cases of privacy breach can extend over and affect their platforms, software solutions and relationships with partners and users. [Principal results] This research investigates data breach cases in GAFA (Google, Amazon, Facebook, Apple) ecosystems through the perspective of power, which is a lens of analysis of a network of multiple interdependent actors. We create power models to describe the power relationships among ecosystem players during a privacy issue. [Contribution] Our descriptive case study reveals the actors involved in a data breach scandal, the ecosystem elements that grant them privileges or lack thereof, and consequences that reverberate positively or negatively towards them. We contribute towards stakeholder analysis activities by presenting our power relationships framework, which can be integrated into the requirements process as a technique for security and privacy requirements definition.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
¥17,985 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
JPY 3498
Price includes VAT (Japan)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
JPY 5719
Price includes VAT (Japan)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
JPY 7149
Price includes VAT (Japan)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

Notes

  1. 1.

    We date back to 2016 since that year is the start of a time period encompassing multiple security breach scandals, such as the Facebook-Cambridge Analytica.

  2. 2.

    Media Bias Ratings - https://www.allsides.com/media-bias/media-bias-ratings.

  3. 3.

    Media Bias/Fact Check - https://mediabiasfactcheck.com.

  4. 4.

    Analysis spreadsheet - https://bit.ly/3pHMx13.

  5. 5.

    Detailed power capabilities of actors involved in the cases - https://bit.ly/35CEydA.

References

  1. Ayala-Rivera, V., Pasquale, L.: The grace period has ended: an approach to operationalize GDPR requirements. In: 26th International RE Conference, pp. 136–146 (2018)

    Google Scholar 

  2. Benjamin, G.: Amazon echo’s privacy issues go way beyond voice recordings, January 2020. https://theconversation.com/amazon-echos-privacy-issues-go-way-beyond-voice-recordings-130016. Accessed 29 July 2020

  3. Cruzes, D.S., Dyba, T.: Recommended steps for thematic synthesis in software engineering. In: 5th ESEM, pp. 275–284. IEEE (2011)

    Google Scholar 

  4. Emerson, R.M.: Power-dependence relations. Am. Sociol. Rev. 27(1), 31–41 (1962). http://www.jstor.org/stable/2089716

  5. Fowler, G.: Alexa has been eavesdropping on you this whole time, May 2019. https://www.washingtonpost.com/technology/2019/05/06/alexa-has-been-eavesdropping-you-this-whole-time/. Accessed 02 Aug 2020

  6. French, J., Raven, B.: The bases of social power, vol. 6, January 1959

    Google Scholar 

  7. Horkoff, J., Yu, E.: Interactive goal model analysis for early requirements engineering. Requirements Eng. 21(1), 29–61 (2014). https://doi.org/10.1007/s00766-014-0209-8

    Article  Google Scholar 

  8. Hurni, T., Huber, T.: The interplay of power and trust in platform ecosystems of the enterprise application software industry (2014)

    Google Scholar 

  9. Kurtz, C., Wittner, F., Semmann, M., Schulz, W., Böhmann, T.: The unlikely siblings in the GDPR family: a techno-legal analysis of major platforms in the diffusion of personal data in service ecosystems, January 2019

    Google Scholar 

  10. Liu, L., Yu, E., Mylopoulos, J.: Security and privacy requirements analysis within a social setting. In: 11th IEEE International Requirements Engineering Conference, pp. 151–161 (2003)

    Google Scholar 

  11. Lynskey, D.: Alexa, are you invading my privacy?, October 2019. https://www.theguardian.com/technology/2019/oct/09/alexa-are-you-invading-my-privacy-the-dark-side-of-our-voice-assistants. Accessed 29 July 2020

  12. Lynskey, D.: Apple contractors regularly hear confidential details on Siri recordings, July 2019. https://www.theguardian.com/technology/2019/jul/26/apple-contractors-regularly-hear-confidential-details-on-siri-recordings. Accessed 29 July 2020

  13. Manikas, K., Hansen, K.M.: Software ecosystems – a systematic literature review. J. Syst. Softw. 86(5), 1294–1306 (2013)

    Google Scholar 

  14. Milne, A., Maiden, N.: Power and politics in requirements engineering: a proposed research agenda. In: 19th RE Conference, pp. 187–196. IEEE (2011)

    Google Scholar 

  15. Nambisan, S., Siegel, D., Kenney, M.: On open innovation, platforms, and entrepreneurship. Strateg. Entrep. J. 12(3), 354–368 (2018)

    Article  Google Scholar 

  16. Price, R.: Instagram’s lax privacy practices let a trusted partner track millions of users’ physical locations, secretly save their stories, and flout its rules, August 2019. https://www.businessinsider.com/startup-hyp3r-saving-instagram-users-stories-tracking-locations-2019-8. Accessed 29 July 2020

  17. Scacchi, W., Alspaugh, T.A.: Securing software ecosystem architectures: challenges and opportunities. IEEE Softw. 36(3), 33–38 (2018)

    Article  Google Scholar 

  18. Singer, N., Conger, K.: Google is fined \$170 million for violating children’s privacy on youtube, September 2019. https://www.nytimes.com/2019/09/04/technology/google-youtube-fine-ftc.html. Accessed 10 Aug 2020

  19. Su, J.: Apple apologizes for eavesdropping on customers, August 2019. https://www.forbes.com/sites/jeanbaptiste/2019/08/28/apple-apologizes-for-eavesdropping-on-customers-keeping-siri-recordings-without-permission/. Accessed 05 Aug 2020

  20. Su, J.: Confirmed: apple caught in Siri privacy scandal, July 2019. https://www.forbes.com/sites/jeanbaptiste/2019/07/30/confirmed-apple-caught-in-siri-privacy-scandal-let-contractors-listen-to-private-voice-recordings/. Accessed 25 July 2020

  21. Valença, G., Alves, C.: A theory of power in emerging software ecosystems formed by small-to-medium enterprises. J. Syst. Softw. 134, 76–104 (2017)

    Article  Google Scholar 

  22. Valença, G., Alves, C., Jansen, S.: Strategies for managing power relationships in software ecosystems. J. Syst. Softw. 144, 478–500 (2018)

    Article  Google Scholar 

  23. Valença, G., Kneuper, R., Rebelo, M.E.: Privacy in software ecosystems-an initial analysis of data protection roles and challenges. In: 46th Euromicro Conference on Software Engineering and Advanced Applications, pp. 120–123 (2020)

    Google Scholar 

  24. Vegendla, A., Duc, A.N., Gao, S., Sindre, G.: A systematic mapping study on requirements engineering in software ecosystems. J. IT Res. 11, 49–69 (2018)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to George Valença .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Rebelo, M.E., Valença, G., Lins, F. (2021). Power and Privacy in Software Ecosystems: A Study on Data Breach Impact on Tech Giants. In: Dalpiaz, F., Spoletini, P. (eds) Requirements Engineering: Foundation for Software Quality. REFSQ 2021. Lecture Notes in Computer Science(), vol 12685. Springer, Cham. https://doi.org/10.1007/978-3-030-73128-1_11

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-73128-1_11

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-73127-4

  • Online ISBN: 978-3-030-73128-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics