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Blockchain Technology for Hospitality Industry

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Information Systems (EMCIS 2020)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 402))

Abstract

Blockchain technology and its economic, social, and technological implications, have seen significant upsurge among researchers across the globe. Blockchain has revolutionized the concept of transactions by enhancing their security and efficiency. The blockchain technology is primarily associated with Bitcoin but however, the technology has the potential to go far beyond cryptocurrencies across various verticals. In a recent survey performed by Deloitte, more than 53% of the responds across various industries see blockchain technology as a critical requirement for their respective organizations [4]. The hospitality industry is one such domain where blockchain can prove enormously beneficial. The paper explores major application areas that involve the applicability of blockchain technology in the hospitality industry. The work investigates the implications of blockchain technology in enhancing operational efficiency, increased revenue and improved security and privacy for the hospitality industry. The paper establishes a link between blockchain technology and the hospitality sector and subsequently analyses recent works and case studies. A two-step research study has been introduced to present a systematic review of some of the main contributions in the literature that focuses on the integration of the blockchain technology and hospitality industry. The article adds to an interesting concept of blockchain technology, and its current research trends with respect to the hospitality industry and their various areas of application.

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Author information

Authors and Affiliations

  1. University of Petroleum and Energy Studies, Dehradun, India

    Abhirup Khanna, Anushree Sah & Tanupriya Choudhury

  2. The British University in Dubai (BUiD), Dubai, UAE

    Piyush Maheshwari

Authors
  1. Abhirup Khanna
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  2. Anushree Sah
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  3. Tanupriya Choudhury
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  4. Piyush Maheshwari
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Corresponding author

Correspondence to Abhirup Khanna .

Editor information

Editors and Affiliations

  1. Department of Digital Innovation, School of Business, University of Nicosia, Nicosia, Cyprus

    Marinos Themistocleous

  2. British University in Dubai, Dubai, United Arab Emirates

    Maria Papadaki

  3. School of Strategy and Leadership, Coventry University, Coventry, UK

    Muhammad Mustafa Kamal

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Khanna, A., Sah, A., Choudhury, T., Maheshwari, P. (2020). Blockchain Technology for Hospitality Industry. In: Themistocleous, M., Papadaki, M., Kamal, M.M. (eds) Information Systems. EMCIS 2020. Lecture Notes in Business Information Processing, vol 402. Springer, Cham. https://doi.org/10.1007/978-3-030-63396-7_7

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  • DOI: https://doi.org/10.1007/978-3-030-63396-7_7

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  • Online ISBN: 978-3-030-63396-7

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