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Connecting Users, Data and Utilization: A Demand-Side Analysis of Open Government Data

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Information in Contemporary Society (iConference 2019)

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Abstract

Open government data (OGD) could bring various aspects of benefits through transparency and access. Thus, governments have proposed policies and practices to disclose more data to the public. However, studies have shown the utilization of OGD instead of disclosure as a key problem. Although citizens are recognized as a key participant in the utilization process of OGD from demand-side, few studies have revealed the possible relationship among OGD users, their demands of data and utilization. Therefore, our study carried out a survey on a Chinese population to analyse the possible relationship between these three. Results show citizens’ limited awareness of OGD and portals, and their different demands of OGD subjects due to different socio-demographic characteristics. Daily life and anticorruption were the two main types of OGD utilization by citizens. Their types of usage are affected by their education and knowledge of OGD. Different types of utilization could lead to different demands for OGD subjects. We suggest governments to improve citizens’ awareness of their efforts to provide OGD, and deliver more data in the subject categories that are in greater need by citizens. Further studies need to be carried out on citizens’ motivation of OGD utilization.

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Author information

Authors and Affiliations

  1. Wuhan University, Wuhan, 430072, Hubei, China

    Di Wang & Chuanfu Chen

  2. Macquarie University, Sydney, NSW, 2109, Australia

    Di Wang & Deborah Richards

Authors
  1. Di Wang
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  2. Deborah Richards
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  3. Chuanfu Chen
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Corresponding author

Correspondence to Di Wang .

Editor information

Editors and Affiliations

  1. University of South Florida, Tampa, FL, USA

    Natalie Greene Taylor

  2. University of Maryland, College Park, MD, USA

    Caitlin Christian-Lamb

  3. University of Washington, Seattle, WA, USA

    Michelle H. Martin

  4. University of California, Irvine, Irvine, CA, USA

    Bonnie Nardi

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Wang, D., Richards, D., Chen, C. (2019). Connecting Users, Data and Utilization: A Demand-Side Analysis of Open Government Data. In: Taylor, N., Christian-Lamb, C., Martin, M., Nardi, B. (eds) Information in Contemporary Society. iConference 2019. Lecture Notes in Computer Science(), vol 11420. Springer, Cham. https://doi.org/10.1007/978-3-030-15742-5_47

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  • DOI: https://doi.org/10.1007/978-3-030-15742-5_47

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