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The Potential for Chatbots in Negotiated Learner Modelling: A Wizard-of-Oz Study

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Intelligent Tutoring Systems (ITS 2006)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 4053))

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Abstract

This paper explores the feasibility of using conversational agents, or chatbots, in negotiated learner modelling. This approach aims to combine the motivational, intuitive and domain-independent benefits of natural language dialogue using a chatbot, with the opportunities for learner reflection and increased model accuracy that can be achieved through negotiation of the learner model contents. A Wizard-of-Oz paradigm allowed investigation into the interactions between learners and their learner model in order to highlight key issues for the design of a chatbot for this purpose. Users appreciated interacting with a chatbot, and found it useable and an aid to negotiation. The study suggested many avenues for future investigation of the role of conversational agents in facilitating user-system dialogue about learner understanding.

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Author information

Authors and Affiliations

  1. Electronic, Electrical and Computer Engineering, University of Birmingham, Edgbaston, Birmingham, B15 2TT, UK

    Alice Kerly & Susan Bull

Authors
  1. Alice Kerly
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  2. Susan Bull
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Editors and Affiliations

  1. JAIST, 1-1, Asahi-dai, Nomi, 923-1292, Ishikawa, Japan

    Mitsuru Ikeda

  2. Learning Research and Development Center, University of Pittsburgh, Pittsburgh, PA, USA

    Kevin D. Ashley

  3. Graduate Institute of Network Learning Technology, National Central University, 300, Jhongda Rd., 32001, Jhongli City,Taoyuan County, Taiwan

    Tak-Wai Chan

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© 2006 Springer-Verlag Berlin Heidelberg

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Kerly, A., Bull, S. (2006). The Potential for Chatbots in Negotiated Learner Modelling: A Wizard-of-Oz Study. In: Ikeda, M., Ashley, K.D., Chan, TW. (eds) Intelligent Tutoring Systems. ITS 2006. Lecture Notes in Computer Science, vol 4053. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11774303_44

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  • DOI: https://doi.org/10.1007/11774303_44

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-35159-7

  • Online ISBN: 978-3-540-35160-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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