Seamless Communication and Access to Information for Mobile Users in a Wireless Environment

Abstract

Providing mobile workers with mobile devices such as a Compaq iPaq with a CDPD card can support them in retrieving information from centralized information systems. More specifically, mobile devices can enable mobile users to make notifications for schedule changes and add new data into the information system. In addition these devices can facilitate group communication anytime and anywhere. This paper presents different ways of providing non-critical information in a timely fashion for nomadic users of mobile devices using a wireless network. A distributed application prototype to support nomadic users is proposed, and a simulated environment is used to evaluate the prototype. Since solutions for seamless access are highly domain specific, the study involves homecare workers at Saskatoon District Health (SDH). By keeping track of the users’ current context (time, location etc.) and a user task model, it is possible to predict the information needs of mobile users and to provide context dependent adaptation of both the content and the functionality. Moreover, to avoid interrupts in the user’s interaction with the main information sources, methods for mobile transactions management using agent-based smart proxies that buffer, delay or pre-fetch information/data are introduced.