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"How should intelligent agents apologize to restore trust? Interaction ..."

Taenyun Kim, Hayeon Song (2021)

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DOI: 10.1016/J.TELE.2021.101595

access: closed

type: Journal Article

metadata version: 2021-06-18

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Taenyun Kim, Hayeon Song:
How should intelligent agents apologize to restore trust? Interaction effects between anthropomorphism and apology attribution on trust repair. Telematics Informatics 61: 101595 (2021)

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