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"Old Theory and New Service Quality: An Exploratory Study of the Nature and ..."

Mary Tate, Joerg Evermann, Beverley G. Hope (2008)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2024-05-22

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Mary Tate, Joerg Evermann, Beverley G. Hope:
Old Theory and New Service Quality: An Exploratory Study of the Nature and Nomological Net of Online Service Quality and Continuing Use using Information Systems Theory. ACIS 2008

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