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Liya Wu

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2007
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Gilad Barash, Claudio Bartolini, Liya Wu:
Measuring and Improving the Performance of an IT Support Organization in Managing Service Incidents. BDIM 2007: 11-18
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Liya Wu, Gilad Barash, Claudio Bartolini:
A Service-oriented Architecture for Business Intelligence. SOCA 2007: 279-285

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