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2020 – today
- 2024
[c62]Fu-Ren Lin, Paul P. Maglio:
Introduction to the Minitrack on Service Science. HICSS 2024: 1566- 2023
- [c61]Fu-Ren Lin, Paul P. Maglio:
Introduction to the Minitrack on Service Science. HICSS 2023: 1396 - 2022
- [j32]Christoph F. Breidbach, Amol M. Joshi, Paul P. Maglio, Frederik von Briel, Alex Twigg, Graham Dickens, Nancy Viola Wünderlich:
How Everything-as-a-Service Enabled Judo to Become a Billion-Dollar Bank Without Owning IT. MIS Q. Executive 21(3): 3 (2022) - [c60]Paul P. Maglio, Fu-Ren Lin:
Introduction to the Minitrack on Service Science. HICSS 2022: 1 - 2021
- [c59]Michael J. Shaw, Fu-Ren Lin, Paul P. Maglio:
Introduction to the Minitrack on Service Science. HICSS 2021: 1 - 2020
- [c58]Michael J. Shaw, Paul P. Maglio, Fu-Ren Lin:
Introduction to the Minitrack on Service Science. HICSS 2020: 1
2010 – 2019
- 2019
- [c57]Paul P. Maglio, Fu-ren Lin, Michael J. Shaw:
Introduction to the Minitrack on Service Science. HICSS 2019: 1 - 2018
- [j31]Chie-Hyeon Lim, Ki-Hun Kim, Min-Jun Kim, Jun-Yeon Heo, Kwang-Jae Kim, Paul P. Maglio:
From data to value: A nine-factor framework for data-based value creation in information-intensive services. Int. J. Inf. Manag. 39: 121-135 (2018) - [c56]Paul P. Maglio, Fu-ren Lin, Michael J. Shaw:
Introduction to the Minitrack on Service Science. HICSS 2018: 1 - 2017
- [j30]Michael Goul, Paul P. Maglio, Patrick C. K. Hung:
Guest Editorial: In Search of a New Alignment in Service Research-Dual-Journal Special Sections. IEEE Trans. Serv. Comput. 10(6): 839-840 (2017) - [c55]Paul P. Maglio, Michael J. Shaw, Fu-ren Lin:
Introduction to Service Science Minitrack. HICSS 2017: 1 - 2016
- [j29]Christoph Peters, Paul P. Maglio, Ralph Badinelli, Robert R. Harmon, Roger S. Maull, James C. Spohrer, Tuure Tuunanen
, Stephen L. Vargo, Jeffrey J. Welser, Haluk Demirkan, Terri L. Griffith, Yassi Moghaddam:
Emerging Digital Frontiers for Service Innovation. Commun. Assoc. Inf. Syst. 39: 8 (2016) - [c54]Morgan Magnus Fleming, Paul P. Maglio:
On Measuring the Difficulty of Scrabble-like Problems. CogSci 2016 - [c53]Umesh Krishnamurthy, Paul P. Maglio:
Partnering with Autonomous Vehicles. CogSci 2016 - [c52]Paul P. Maglio, Fu-ren Lin, Michael J. Shaw:
Introduction to the Service Science Minitrack. HICSS 2016: 1586 - [c51]Daniel A. Winkler, Alex Beltran, Niloufar P. Esfahani, Paul P. Maglio, Alberto E. Cerpa:
FORCES: feedback and control for occupants to refine comfort and energy savings. UbiComp 2016: 1188-1199 - [c50]Chie-Hyeon Lim, Paul P. Maglio, Kwang-Jae Kim, Min-Jun Kim, Ki-Hun Kim:
Toward smarter service systems through service-oriented data analytics. INDIN 2016: 936-941 - [c49]Umesh Krishnamurthy, Paul P. Maglio:
PAVES: Partnering with autonomous vehicles, environments, and systems. SMC 2016: 3381-3386 - 2015
- [c48]Morgan Fleming, Paul P. Maglio:
How Physical Interaction Helps Performance in a Scrabble-like Task. CogSci 2015 - [c47]Christoph F. Breidbach, Paul P. Maglio:
A Service Science Perspective on the Role of ICT in Service Innovation. ECIS 2015 - [c46]Fu-ren Lin, Paul P. Maglio, Michael J. Shaw:
Introduction to Service Science Minitrack. HICSS 2015: 1349 - [c45]Christoph F. Breidbach, Jennifer Chandler, Paul P. Maglio:
The Duality of Second Screens: A Phenomenological Study of Multi-platform Engagement and Service Experiences. HICSS 2015: 1432-1441 - [c44]Paul P. Maglio, Eser Kandogan, Eben M. Haber, John H. Bailey:
How Tangential Problems Limit Value Creation in IT-Based Service Systems. HICSS 2015: 1453-1461 - [e2]David C. Noelle, Rick Dale, Anne S. Warlaumont, Jeff Yoshimi, Teenie Matlock, Carolyn D. Jennings, Paul P. Maglio:
Proceedings of the 37th Annual Meeting of the Cognitive Science Society, CogSci 2015, Pasadena, California, USA, July 22-25, 2015. cognitivesciencesociety.org 2015, ISBN 978-0-9911967-2-2 [contents] - 2014
- [j28]Teenie Matlock, Spencer C. Castro, Morgan Fleming, Timothy M. Gann, Paul P. Maglio:
Spatial Metaphors of Web Use. Spatial Cogn. Comput. 14(4): 306-320 (2014) - [c43]Fu-ren Lin, Paul P. Maglio, Michael J. Shaw:
Introduction to Service Science, Management, and Engineering (SSME) Minitrack. HICSS 2014: 1240 - 2013
- [c42]Fu-ren Lin, Paul P. Maglio, Michael J. Shaw:
Introduction to Service Science, Management, and Engineering (SSME) Minitrack. HICSS 2013: 1299 - 2012
- [j27]Mathias Weske, Jian Yang, Paul P. Maglio:
Guest Editors' Introduction. Int. J. Cooperative Inf. Syst. 21(1): 1-2 (2012) - [c41]Peter J. Haas, Nicole C. Barberis, Piyaphol Phoungphol, Ignacio G. Terrizzano, Wang-Chiew Tan, Patricia G. Selinger, Paul P. Maglio:
Splash: Simulation optimization in complex systems of systems. Allerton Conference 2012: 414-425 - [c40]Wang Chiew Tan, Peter J. Haas, Ronald L. Mak, Cheryl A. Kieliszewski, Patricia G. Selinger, Paul P. Maglio, Susanne Glissmann, Melissa Cefkin, Yinan Li:
Splash: a platform for analysis and simulation of health. IHI 2012: 543-552 - 2011
- [j26]Eben M. Haber, Eser Kandogan, Paul P. Maglio:
Collaboration in system administration. Commun. ACM 54(1): 46-53 (2011) - [j25]Joseph P. Bigus, Murray Campbell, Boaz Carmeli, Melissa Cefkin, Henry Chang, Ching-Hua Chen-Ritzo, William F. Cody, Shahram Ebadollahi, Alexandre V. Evfimievski, Ariel Farkash, Susanne Glissmann, David Gotz, Tyrone Grandison, Daniel Gruhl, Peter J. Haas, Mark J. H. Hsiao, Pei-Yun Sabrina Hsueh, Jianying Hu, Joseph M. Jasinski, James H. Kaufman, Cheryl A. Kieliszewski, Martin S. Kohn, Sarah E. Knoop, Paul P. Maglio, Ronald L. Mak, Haim Nelken, Chalapathy Neti, Hani Neuvirth, Yue Pan, Yardena Peres, Sreeram Ramakrishnan, Michal Rosen-Zvi, Sondra R. Renly, Pat Selinger, Amnon Shabo, Robert Sorrentino, Jimeng Sun, Tanveer Fathima Syeda-Mahmood, Wang Chiew Tan, Ying Y. Y. Tao, Reza Yaesoubi, Xinxin Zhu:
Information technology for healthcare transformation. IBM J. Res. Dev. 55(5): 6 (2011) - [j24]Eser Kandogan, Paul P. Maglio, Eben M. Haber, John H. Bailey:
On the roles of policies in computer systems management. Int. J. Hum. Comput. Stud. 69(6): 351-361 (2011) - [j23]Christopher S. Campbell, Paul P. Maglio, Mark M. Davis:
From self-service to super-service: a resource mapping framework for co-creating value by shifting the boundary between provider and customer. Inf. Syst. E Bus. Manag. 9(2): 173-191 (2011) - [j22]Peter J. Haas, Paul P. Maglio, Patricia G. Selinger, Wang Chiew Tan:
Data is Dead... Without What-If Models. Proc. VLDB Endow. 4(12): 1486-1489 (2011) - 2010
- [j21]Tugrul U. Daim, Antonie J. Jetter, Haluk Demirkan, Paul P. Maglio:
Perspective: technology management in the service sector. Int. J. Serv. Technol. Manag. 13(1/2): 3-19 (2010) - [j20]Eben M. Haber, Eser Kandogan, Paul P. Maglio:
Collaboration in System Administration. ACM Queue 8(12): 10 (2010) - [c39]Paul P. Maglio, Melissa Cefkin, Peter J. Haas, Patricia G. Selinger:
Social Factors in Creating an Integrated Capability for Health System Modeling and Simulation. SBP 2010: 44-51 - [e1]Paul P. Maglio, Mathias Weske, Jian Yang, Marcelo Fantinato:
Service-Oriented Computing - 8th International Conference, ICSOC 2010, San Francisco, CA, USA, December 7-10, 2010. Proceedings. Lecture Notes in Computer Science 6470, 2010, ISBN 978-3-642-17357-8 [contents]
2000 – 2009
- 2009
- [j19]Andrea Ordanini, Paul P. Maglio:
Market Orientation, Internal Process, and External Network: A Qualitative Comparative Analysis of Key Decisional Alternatives in the New Service Development. Decis. Sci. 40(3): 601-625 (2009) - [j18]Paul P. Maglio, Stephen L. Vargo, Nathan Caswell, Jim Spohrer:
The service system is the basic abstraction of service science. Inf. Syst. E Bus. Manag. 7(4): 395-406 (2009) - [c38]Eser Kandogan, Paul P. Maglio, Eben M. Haber, John H. Bailey:
Scripting practices in complex systems management. CHIMIT 2009 - [c37]Eser Kandogan, Eben M. Haber, John H. Bailey, Paul P. Maglio:
Studying Reactive, Risky, Complex, Long-Spanning, and Collaborative Work: The Case of IT Service Delivery. HCI (4) 2009: 504-513 - 2008
- [j17]Haluk Demirkan, Robert J. Kauffman, Jamshid A. Vayghan, Hans-Georg Fill, Dimitris Karagiannis, Paul P. Maglio:
Service-oriented technology and management: Perspectives on research and practice for the coming decade. Electron. Commer. Res. Appl. 7(4): 356-376 (2008) - [c36]Eser Kandogan, John H. Bailey, Paul P. Maglio, Eben M. Haber:
Policy-based IT automation: the role of human judgment. CHIMIT 2008: 9 - [c35]Jim Spohrer, Stephen L. Vargo, Nathan Caswell, Paul P. Maglio:
The Service System Is the Basic Abstraction of Service Science. HICSS 2008: 104 - [p3]Paul P. Maglio, Eser Kandogan, Eben M. Haber:
Distributed Cognition and Joint Activity in Computer System Administration. Theory in CSCW 2008: 145-166 - 2007
- [j16]James C. Spohrer, Paul P. Maglio, John H. Bailey, Daniel Gruhl:
Steps Toward a Science of Service Systems. Computer 40(1): 71-77 (2007) - [c34]John H. Bailey, Eser Kandogan, Eben M. Haber, Paul P. Maglio:
Activity-based management of IT service delivery. CHIMIT 2007: 5 - 2006
- [j15]Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kreulen, Jim Spohrer:
Service systems, service scientists, SSME, and innovation. Commun. ACM 49(7): 81-85 (2006) - [j14]Nick V. Flor, Seana Coulson, Paul P. Maglio:
Schema blending and stable structure in online social systems. Int. J. Web Based Communities 2(2): 143-159 (2006) - [c33]Eser Kandogan, Christopher S. Campbell, Peter Khooshabeh, John H. Bailey, Paul P. Maglio:
Policy-based Management of an E-commerce Business Simulation: An Experimental Study. ICAC 2006: 33-42 - 2005
- [j13]Rob Barrett, Paul P. Maglio, Eser Kandogan, John H. Bailey:
Usable autonomic computing systems: The system administrators' perspective. Adv. Eng. Informatics 19(3): 213-221 (2005) - [c32]Paul P. Maglio, Christopher S. Campbell, Eser Kandogan:
Learning Automation Policies for Pervasive Computing Environments. ICAC 2005: 193-203 - [c31]Paul P. Maglio, Christopher S. Campbell, Eser Kandogan:
On the Need for Negotiation in Policy-based Interaction with Autonomic Computing Systems. ICAC 2005: 356-357 - [c30]Eben M. Haber, Eser Kandogan, Allen Cypher, Paul P. Maglio, Rob Barrett:
A1: Spreadsheet-based Scripting for Developing Web Tools. LISA 2005: 197-208 - [c29]Christopher S. Campbell, Eser Kandogan, Adam November, Rob Barrett, Paul P. Maglio:
Policity: An Experimental Evaluation of Policy-Based Administration in a City Simulation. POLICY 2005: 119-122 - [c28]Eser Kandogan, Eben M. Haber, Rob Barrett, Allen Cypher, Paul P. Maglio, Haixia Zhao:
A1: end-user programming for web-based system administration. UIST 2005: 211-220 - 2004
- [j12]Nick V. Flor, Paul P. Maglio:
Modeling business representational activity online: A case study of a customer-centered business. Knowl. Based Syst. 17(1): 39-56 (2004) - [j11]Paul P. Maglio, Eser Kandogan:
Error messages: what's the problem? ACM Queue 2(8): 50-55 (2004) - [c27]Rob Barrett, Eser Kandogan, Paul P. Maglio, Eben M. Haber, Leila Takayama, Madhu Prabaker:
Field studies of computer system administrators: analysis of system management tools and practices. CSCW 2004: 388-395 - [c26]Rob Barrett, Paul P. Maglio, Eser Kandogan, John H. Bailey:
Usable Autonomic Computing Systems: The Administrator's. ICAC 2004: 18-26 - 2003
- [j10]Paul P. Maglio, Christopher S. Campbell:
Attentive agents. Commun. ACM 46(3): 47-51 (2003) - [j9]Daniel M. Russell, Paul P. Maglio, Rowan Dordick, Chalapathy Neti:
Dealing with ghosts: Managing the user experience of autonomic computing. IBM Syst. J. 42(1): 177-188 (2003) - [c25]Christopher S. Campbell, Paul P. Maglio:
Supporting notable information in office work. CHI Extended Abstracts 2003: 902-903 - [c24]Rob Barrett, Yen-Yang Michael Chen, Paul P. Maglio:
System administrators are users, too: designing workspaces for managing internet-scale systems. CHI Extended Abstracts 2003: 1068-1069 - [c23]Christopher S. Campbell, Paul P. Maglio, Alex Cozzi, Byron Dom:
Expertise identification using email communications. CIKM 2003: 528-531 - [c22]Christopher S. Campbell, Paul P. Maglio:
Segmentation of Display Space Interferes with Multitasking. INTERACT 2003 - [c21]Xiaochuan Ma, Paul P. Maglio, Hui Su:
Multimodal Menu Interface for Mobile Web Browsing. INTERACT 2003 - [c20]Malcolm Slaney, Jayashree Subrahmonia, Paul P. Maglio:
Modeling Multitasking Users. User Modeling 2003: 188-197 - [p2]Paul P. Maglio, Rob Barrett, Stephen Farrell:
Web Places: Using Intermediaries to Add People to the Web. Designing Information Spaces 2003: 249-269 - [p1]Paul P. Maglio, Teenie Matlock:
The Conceptual Structure of Information Space. Designing Information Spaces 2003: 385-403 - 2002
- [c19]Maria Barra, Paul P. Maglio, Alberto Negro, Vittorio Scarano:
GAS: Group Adaptive System. AH 2002: 47-57 - [c18]Stephen Farrell, Volkert Buchmann, Christopher S. Campbell, Paul P. Maglio:
Information programming for personal user interfaces. IUI 2002: 190-191 - 2001
- [j8]Steven Ihde, Paul P. Maglio, Jörg Meyer, Rob Barrett:
Intermediary-based transcoding framework. IBM Syst. J. 40(1): 179-192 (2001) - [j7]Paul P. Maglio, Christopher S. Campbell, Rob Barrett, Ted Selker:
An architecture for developing attentive information systems. Knowl. Based Syst. 14(1-2): 103-110 (2001) - [c17]Joan Morris, Paul P. Maglio:
When buying on-line, does price really matter? CHI Extended Abstracts 2001: 343-344 - [c16]Teenie Matlock, Christopher S. Campbell, Paul P. Maglio, Shumin Zhai, Barton A. Smith:
Designing Feedback for an Attentive Office. INTERACT 2001: 721-722 - [c15]Christopher S. Campbell, Paul P. Maglio:
A robust algorithm for reading detection. PUI 2001: 3:1-3:7 - [c14]Stephen Farrell, Paul P. Maglio, Christopher S. Campbell:
How to Teach a Fish to Swim. HCC 2001: 158-164 - [c13]Maria Barra, Tania Cillo, Antonio De Santis, Umberto Ferraro Petrillo, Alberto Negro, Vittorio Scarano, Teenie Matlock, Paul P. Maglio:
Personal WebMelody: Customized Sonification of Web Servers. WWW Posters 2001 - 2000
- [j6]Paul P. Maglio, Rob Barrett:
Enabling technologies: intermediaries personalize information streams. Commun. ACM 43(8): 96-101 (2000) - [c12]Paul P. Maglio, Stephen Farrell:
LiveInfo: Adapting Web Experience by Customization and Annotation. AH 2000: 144-154 - [c11]Paul P. Maglio, Christopher S. Campbell:
Tradeoffs in displaying peripheral information. CHI 2000: 241-248 - [c10]Paul P. Maglio, Teenie Matlock, Christopher S. Campbell, Shumin Zhai, Barton A. Smith:
Gaze and Speech in Attentive User Interfaces. ICMI 2000: 1-7 - [c9]Paul P. Maglio, Rob Barrett, Christopher S. Campbell, Ted Selker:
SUITOR: an attentive information system. IUI 2000: 169-176
1990 – 1999
- 1999
- [j5]Rob Barrett, Paul P. Maglio:
Intermediaries: An Approach to Manipulating Information Streams. IBM Syst. J. 38(4): 629-641 (1999) - [j4]Christopher S. Campbell, Paul P. Maglio:
Facilitating navigation in information spaces: Road-signs on the World Wide Web. Int. J. Hum. Comput. Stud. 50(4): 309-327 (1999) - [c8]Christopher S. Campbell, Shumin Zhai, Kim M. May, Paul P. Maglio:
What You Feel Must Be What You See: Adding Tactile Feedback to the Trackpoint. INTERACT 1999: 383-390 - 1998
- [j3]George M. Underwood, Paul P. Maglio, Rob Barrett:
User-Centered Push for Timely Information Delivery. Comput. Networks 30(1-7): 33-41 (1998) - [j2]Rob Barrett, Paul P. Maglio:
Intermediaries: New Places for Producing and Manipulating Web Content. Comput. Networks 30(1-7): 509-518 (1998) - [c7]Rob Barrett, Paul P. Maglio:
Informative Things: How to Attach Information to the Real World. ACM Symposium on User Interface Software and Technology 1998: 81-88 - 1997
- [c6]Rob Barrett, Paul P. Maglio, Daniel C. Kellem:
WBI: A Confederation of Agents that Personalize the Web. Agents 1997: 496-499 - [c5]Rob Barrett, Paul P. Maglio, Daniel C. Kellem:
How to Personalize the Web. CHI 1997: 75-82 - [c4]Rob Barrett, Paul P. Maglio, Daniel C. Kellem:
Web Browser Intelligence: opening up the Web. COMPCON 1997: 122-123 - [c3]Nick V. Flor, Paul P. Maglio:
Emergent global cueing of local activity: covering in music. CSCL 1997: 47-54 - [c2]Nick V. Flor, Paul P. Maglio:
A case study of representational activity at a customer-centered business. ICIS 1997: 383-398 - 1994
- [j1]David Kirsh, Paul P. Maglio:
On Distinguishing Epistemic from Pragmatic Action. Cogn. Sci. 18(4): 513-549 (1994)
1980 – 1989
- 1989
- [c1]Melissa P. Chase, Monte Zweben, Richard L. Piazza, John D. Burger, Paul P. Maglio, Haym Hirsh:
Approximating Learned Search Control Knowledge. ML 1989: 218-220
Coauthor Index
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last updated on 2024-10-07 21:23 CEST by the dblp team
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