1、A project manager suspects there is a quality defect in a recently produced batch of products. However, a test for this defect will be destructive to the products. What should the company do next?项目经理怀疑最近生产的一批产品存在质量缺陷,对这种缺陷的测试将对产品造成破坏。公司接下来要做什么?
A、 Execute a design of experiments on the batch of products. 在批产品上进行实验设计。
B、 Randomly select units from the batch to measure the extent of the defect. 随机从批中选择单元来测量缺陷的程度。
C、 Execute statistical sampling with pre-defined acceptance criteria. 按照预先定义的验收标准执行统计抽样。
D、 Release the current batch to sell at a discounted price. 释放当前批次以折扣价出售
答案:C
答题解析:
答案C。怀疑存在质量缺陷,对缺陷执行测试又具有破坏性,那就从产品中选出一些样品来进行测试。
2、Project management methodology is used internationally; project will achieve aimness best when it is agreed upon or accept by?项目管理方法论在国际范围内被广泛应用,当谁认同和接受这些方法时,最有利于实现项目目标?
A、 Project manager
项目经理
B、 Project team
项目团队
C、 Functional manager
职能经理
D、 Project sponsor
项目发起人
答案:B
答题解析:
答案B。“方法”,项目管理方法对从事项目管理至关重要,项目团队的认同和接受有利于实现项目的标准化管理。
王安解读:当统一认识,上下齐心,则无往而不胜。普通话的普及,使我们沟通更简单;项目管理理念的扎根,将使我们能统一工作语言,工作更加规范。
3、A project is behind schedule and over budget. As a result of increased stakeholder pressure, the project team has been placed under serious duress. This causes a conflict between the quality and production managers, with each blaming the other for the delays and cost overruns. What should the project manager do?一个项目落后于进度,并超出预算.由于相关方压力增大,项目团队是在高压下工作,这导致了质量与生产经理之间的冲突,每一方都为项目延误和成本超支而指责对方.项目经理应该怎么做?
A、 Meet with both managers, and ask them to immediately and end the conflict to avoid negatively impacting the project. 与两位经理会面,并要求他们立即结束冲突,以避免对项目造成负面影响
B、 Discuss the situation with the stakeholders, and follow their suggestions for dealing with the conflict. 与相关方讨论该情况,并遵照他们的建议处理冲突
C、 Meet with the managers' supervisors to discuss possible actions. 与两位经理的主管会面,讨论可能的行动
D、 Refer to the team charter for guidelines on how to deal with this conflict. 查阅团队章程以了解如何处理这个冲突的指导方针
答案:D
答题解析:
选项A:强制并不能解决冲突,而且会造成人际关系上的矛盾。
选项B:相关方产生冲突,项目经理必须要有所行动,解决冲突。
选项C:升级上报只是一种可能的冲突解决办法,但首先需要查阅计划以了解如何处理冲突。
选项D:团队章程中记录了如何处理成员冲突的准则和措施。
解读:冲突是现代项目管理中不可避免的,有效的解决冲突对项目有益。
团队章程是为团队创建团队价值观、共识和工作指南的文件。团队章程可能包括(但不限于):团队价值观;沟通指南;决策标准和过程;冲突处理过程;会议指南;团队共识。
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