Processing of personal data on Audio Group Denmark’s website

Audio Group Denmark (hereinafter referred to as ”Audio Group”) collects personal data in many situations. Consequently we are very attentive to the necessity of processing all personal data in a confidential and secure way. This policy lays down the guidelines for how we process the personal data collected when you use our website, sign up to our newsletters (electronic mail), contact us by E-mail, or enter into other agreements with us.

Our processing of your personal data meets the requirements in force at any time, including the security requirements provided by the Danish Data Protection Act. Audio Group reviews the registered personal data at regular intervals and deletes any personal data which no longer need processing. The same applies to personal data which a user demands be deleted, and which Audio Group has no longer any grounds for processing.

Pursuant to the current personal data legislation, Audio Group is considered to be the data controller in relation to the personal data provided by you. Below, you will find all necessary contact information:

Ansuz Acoustics ApS
CVR reg.no. (DK): 34710368
Rebslagervej 4
DK-9000 Aalborg
Denmark
email: info@audiogroupdenmark.com

We collect many kinds of personal data on you, e.g. when you sign up to our news service, send comments to us via social media, contact us by email, by the contact form on our website, or by telephone.

Basically, we collect your personal data received from you directly in connection with your inquiry to us.

What personal data do we process?

You can access our website via your PC, telephone, tablet, or other similar devices. Audio Group uses cookies on our websites to obtain information about your conduct on and your use of the website.

The following data are collected when you visit our website:

That a user has visited Audio Group’s website

Which browser was used when the user visited the website (e.g. Safari)

The user’s location (at city level),

The user’s IP address.

As the above information is collected by means of cookies, we refer to the current cookie policy, which contains a description of the terms and conditions applying to the collection, storage, disclosure, and deletion of the above data. The cookie policy is freely available on Audio Group’s website. Audio Group uses the data for the sole purpose of optimizing the use of our website.

On your inquiry to us, we process the personal data stated in your inquiry. If you use our contact form, these are your name, email address, and telephone number, and in a few cases your address information if the inquiry concerns a repair. If you send us a message via our website, we recommend that you do not disclose any other personal data than those required for our processing of your message. Further, we collect personal data when you sign up to our newsletter service. In that connection, we process data such as name and email address.

Purpose of processing your personal data

Audio Group uses your personal data only for the purpose(s) for which they were collected. We will therefore never disclose your personal data to any third party, except if you have given your prior consent, or if we are required to disclose them pursuant to law. In that case, you will always be notified.

On your inquiry to Audio Group, whether by telephone, contact form, or email, we will process your personal data in order to handle your inquiry and provide the required customer support. If you sign up to our newsletter, we use your contact information to send the relevant news mail and invitations for events. Consequently, the grounds for the processing is performance of the agreement made with you on the issue of newsletters.

Storage period and transfer to third countries

Personal data are deleted or anonymized continuously when Audio Group has no longer any grounds for processing them.

Deletion of your personal data is subject to a number of procedures. However, the storage period depends on the purpose of processing the personal data concerned. This is due to the fact that we delete your personal data when there is no longer any purpose for the processing.

As a consequence of the above, we process the personal data when issuing newsletters as long as you are registered with our newsletter service. If you unsubscribe the service, we will immediately stop sending newsletters to you, and your personal data will be deleted within 3 months.

The personal data processed in connection with your inquiry will be stored for 6 months, whether your inquiry was made by telephone, email, or by the contact form.

Audio Group uses MailChimp as our Newsletter marketing platform. The information you provide when signing up for newsletter will be transferred to MailChimp for processing in accordance with their Privacy Policy. As Mailchimp is located in the USA, your data is transferred to a third country. Audio Group are only transferring the personal data that you are giving, when signing up to our newsletter. You can always unsubscribe the newsletter by using the “unsubscribe link” in the newsletter or by contacting Audio Group.
You can read their privacy police here.

Secure processing of personal data

We will store your personal data on computers with limited access, placed in controlled facilities, and our security measures are continuously controlled to determine if the personal data are handled with due care and with due regard to your rights as a user.

It may be necessary and relevant for Audio Group to change the personal data policy, including e.g. in case of changes in our operational processes or as required by law. Consequently, we reserve the right to update and change this personal data policy. You can always find the current personal data policy on our website, and in case of material changes therein, we will ensure that you are notified by a visible message on our website.

Your rights, including avenues of complaint

The above is a description of the personal data which we process on you, the grounds for our processing and the duration of storage thereof, as we are required to give you this information. If you have any questions or request further insight into the personal data processed on you or into the method of processing, please feel free to contact us at the email address below.

If you believe that we process any incorrect or misleading personal data on you, you may request us to correct such data. On receipt of any such request, we will consider whether the data should be corrected. You are always entitled to object against our processing of your personal data. If we receive such request, we will evaluate whether we must limit the processing of personal data while considering the objection. In addition, you are entitled in some situations to demand delivery of your personal data in a machine-readable format (data portability).

Audio Group is in some situations required to delete your personal data. This applies e.g. if we do longer have a purpose for processing the personal data, or if you withdraw your consent, and we have no other grounds for processing your personal data. Should you request us to delete your personal data or exercise any of the above rights, please feel free to contact us on: info@audiogroupdenmark.com. You may also withdraw the consent given to Audio Group in connection with your subscription for the news service or by using the unsubscription link at the bottom of the newsletters.