{"id":"https://openalex.org/W3194283088","doi":"https://doi.org/10.1145/3479497","title":"The \"Shut the f**k up\" Phenomenon: Characterizing Incivility in Open Source Code Review Discussions","display_name":"The \"Shut the f**k up\" Phenomenon: Characterizing Incivility in Open Source Code Review Discussions","publication_year":2021,"publication_date":"2021-10-13","ids":{"openalex":"https://openalex.org/W3194283088","doi":"https://doi.org/10.1145/3479497","mag":"3194283088"},"language":"en","primary_location":{"is_oa":false,"landing_page_url":"https://doi.org/10.1145/3479497","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false},"type":"article","type_crossref":"journal-article","indexed_in":["arxiv","crossref","datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://arxiv.org/pdf/2108.09905","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103249755","display_name":"Isabella Ferreira","orcid":"https://orcid.org/0000-0002-9884-5890"},"institutions":[{"id":"https://openalex.org/I45683168","display_name":"Polytechnique Montr\u00e9al","ror":"https://ror.org/05f8d4e86","country_code":"CA","type":"education","lineage":["https://openalex.org/I45683168"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Isabella Ferreira","raw_affiliation_strings":["Polytechnique Montr\u00e9al, Montr\u00e9al, PQ, Canada"],"affiliations":[{"raw_affiliation_string":"Polytechnique Montr\u00e9al, Montr\u00e9al, PQ, Canada","institution_ids":["https://openalex.org/I45683168"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101411842","display_name":"Jinghui Cheng","orcid":"https://orcid.org/0000-0002-8474-5290"},"institutions":[{"id":"https://openalex.org/I45683168","display_name":"Polytechnique Montr\u00e9al","ror":"https://ror.org/05f8d4e86","country_code":"CA","type":"education","lineage":["https://openalex.org/I45683168"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Jinghui Cheng","raw_affiliation_strings":["Polytechnique Montr\u00e9al, Montr\u00e9al, PQ, Canada"],"affiliations":[{"raw_affiliation_string":"Polytechnique Montr\u00e9al, Montr\u00e9al, PQ, Canada","institution_ids":["https://openalex.org/I45683168"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5058164381","display_name":"Bram Adams","orcid":"https://orcid.org/0000-0001-7213-4006"},"institutions":[{"id":"https://openalex.org/I204722609","display_name":"Queen's University","ror":"https://ror.org/02y72wh86","country_code":"CA","type":"education","lineage":["https://openalex.org/I204722609"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Bram Adams","raw_affiliation_strings":["Queen's University, Kingston, ON, Canada"],"affiliations":[{"raw_affiliation_string":"Queen's University, Kingston, ON, Canada","institution_ids":["https://openalex.org/I204722609"]}]}],"institution_assertions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":8.945,"has_fulltext":true,"fulltext_origin":"pdf","cited_by_count":32,"citation_normalized_percentile":{"value":0.89115,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":96,"max":97},"biblio":{"volume":"5","issue":"CSCW2","first_page":"1","last_page":"35"},"is_retracted":false,"is_paratext":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9985,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9985,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9965,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11241","display_name":"Advanced Malware Detection Techniques","score":0.977,"subfield":{"id":"https://openalex.org/subfields/1711","display_name":"Signal Processing"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/incivility","display_name":"Incivility","score":0.87493235},{"id":"https://openalex.org/keywords/civility","display_name":"Civility","score":0.76317847},{"id":"https://openalex.org/keywords/phenomenon","display_name":"Phenomenon","score":0.5245307}],"concepts":[{"id":"https://openalex.org/C133987381","wikidata":"https://www.wikidata.org/wiki/Q3149921","display_name":"Incivility","level":2,"score":0.87493235},{"id":"https://openalex.org/C2780015519","wikidata":"https://www.wikidata.org/wiki/Q23808211","display_name":"Civility","level":3,"score":0.76317847},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5348422},{"id":"https://openalex.org/C50335755","wikidata":"https://www.wikidata.org/wiki/Q483247","display_name":"Phenomenon","level":2,"score":0.5245307},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.49644047},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.47885653},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.44447812},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.42211238},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.37390062},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2685758},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.22244555},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.19144234},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.1660412},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.1068095},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"is_oa":false,"landing_page_url":"https://doi.org/10.1145/3479497","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false},{"is_oa":true,"landing_page_url":"https://arxiv.org/abs/2108.09905","pdf_url":"https://arxiv.org/pdf/2108.09905","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":["Cornell University"],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false},{"is_oa":false,"landing_page_url":"https://api.datacite.org/dois/10.48550/arxiv.2108.09905","pdf_url":null,"source":{"id":"https://openalex.org/S4393179698","display_name":"DataCite API","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210145204","host_organization_name":"DataCite","host_organization_lineage":["https://openalex.org/I4210145204"],"host_organization_lineage_names":["DataCite"],"type":"metadata"},"license":null,"license_id":null,"version":null}],"best_oa_location":{"is_oa":true,"landing_page_url":"https://arxiv.org/abs/2108.09905","pdf_url":"https://arxiv.org/pdf/2108.09905","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":["Cornell University"],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false},"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.45}],"grants":[{"funder":"https://openalex.org/F4320334593","funder_display_name":"Natural Sciences and Engineering Research Council of Canada","award_id":null}],"datasets":[],"versions":["https://openalex.org/W3194283088","https://openalex.org/W3207483487"],"referenced_works_count":79,"referenced_works":["https://openalex.org/W1444168786","https://openalex.org/W1576624296","https://openalex.org/W1803273808","https://openalex.org/W1842503650","https://openalex.org/W1970589113","https://openalex.org/W1986694711","https://openalex.org/W1996468215","https://openalex.org/W2001604234","https://openalex.org/W2004902747","https://openalex.org/W2007210734","https://openalex.org/W2009682804","https://openalex.org/W2011016825","https://openalex.org/W2044679885","https://openalex.org/W2060066039","https://openalex.org/W2065469473","https://openalex.org/W2083207744","https://openalex.org/W2085081981","https://openalex.org/W2091990486","https://openalex.org/W2092042781","https://openalex.org/W2105567654","https://openalex.org/W2118020653","https://openalex.org/W2122676969","https://openalex.org/W2124137536","https://openalex.org/W2133561941","https://openalex.org/W2134827012","https://openalex.org/W2148143831","https://openalex.org/W2151570219","https://openalex.org/W2160590935","https://openalex.org/W2161818974","https://openalex.org/W2166838101","https://openalex.org/W2183659962","https://openalex.org/W2202473840","https://openalex.org/W2288898007","https://openalex.org/W2294321616","https://openalex.org/W2413171555","https://openalex.org/W2533050749","https://openalex.org/W2543971965","https://openalex.org/W2571312737","https://openalex.org/W2594590228","https://openalex.org/W2600079720","https://openalex.org/W2605373151","https://openalex.org/W2727177317","https://openalex.org/W2767841318","https://openalex.org/W2768136685","https://openalex.org/W2794607770","https://openalex.org/W2796311201","https://openalex.org/W2886486953","https://openalex.org/W2899099075","https://openalex.org/W2922250230","https://openalex.org/W2949785398","https://openalex.org/W2954332150","https://openalex.org/W2955334679","https://openalex.org/W2955473245","https://openalex.org/W2963327436","https://openalex.org/W2965860232","https://openalex.org/W2988648088","https://openalex.org/W3005026984","https://openalex.org/W3014437350","https://openalex.org/W3017863658","https://openalex.org/W3090065853","https://openalex.org/W3090115945","https://openalex.org/W3090254769","https://openalex.org/W3094231174","https://openalex.org/W3100111264","https://openalex.org/W3101033533","https://openalex.org/W3101989604","https://openalex.org/W3121328787","https://openalex.org/W3124180615","https://openalex.org/W3155412031","https://openalex.org/W3165070631","https://openalex.org/W380203953","https://openalex.org/W4229772528","https://openalex.org/W4235670907","https://openalex.org/W4238623774","https://openalex.org/W4249469258","https://openalex.org/W4252815715","https://openalex.org/W4281564584","https://openalex.org/W4289326033","https://openalex.org/W4293114085"],"related_works":["https://openalex.org/W4399205766","https://openalex.org/W4388296795","https://openalex.org/W4327639838","https://openalex.org/W4232287199","https://openalex.org/W3113056467","https://openalex.org/W3089955741","https://openalex.org/W2785935893","https://openalex.org/W2005989194","https://openalex.org/W1928752851","https://openalex.org/W1604261762"],"abstract_inverted_index":{"Code":[0,11],"review":[1,12,99],"is":[2,58],"an":[3],"important":[4],"quality":[5],"assurance":[6],"activity":[7],"for":[8,208],"software":[9,66,203,222],"development.":[10],"discussions":[13,37],"among":[14],"developers":[15],"and":[16,21,26,53,68,142,182,216],"maintainers":[17],"can":[18,166],"be":[19,168],"heated":[20],"sometimes":[22],"involve":[23],"personal":[24],"attacks":[25],"unnecessary":[27],"disrespectful":[28],"comments,":[29],"demonstrating,":[30],"therefore,":[31],"incivility.":[32],"Although":[33],"incivility":[34,87],"in":[35,44,62,77,95,149,200,218],"public":[36],"has":[38],"received":[39],"increasing":[40],"attention":[41],"from":[42,111],"researchers":[43],"different":[45],"domains,":[46],"the":[47,50,63,78,82,112,132,145,192,196,206,219],"knowledge":[48],"about":[49,195,214],"characteristics,":[51],"causes,":[52],"consequences":[54,183],"of":[55,65,86,131,184,198,212,221],"uncivil":[56,136,150,164,186],"communication":[57,217],"still":[59],"very":[60],"limited":[61],"context":[64,220],"development,":[67,204],"more":[69,127],"specifically,":[70],"code":[71,98],"review.":[72],"To":[73],"address":[74,161],"this":[75],"gap":[76],"literature,":[79],"we":[80,103,178],"leverage":[81],"mature":[83],"social":[84],"construct":[85],"as":[88,191],"a":[89,105,209],"lens":[90],"to":[91,160],"understand":[92],"confrontational":[93],"conflicts":[94],"open":[96,201],"source":[97,202],"discussions.":[100],"For":[101],"that,":[102],"conducted":[104],"qualitative":[106],"analysis":[107],"on":[108],"1,545":[109],"emails":[110,134],"Linux":[113],"Kernel":[114],"Mailing":[115],"List":[116],"(LKML)":[117],"that":[118,126,155],"were":[119],"associated":[120],"with":[121],"rejected":[122],"changes.":[123],"We":[124,152],"found":[125,154],"than":[128],"half":[129],"66.66%":[130],"non-technical":[133],"included":[135],"features.":[137],"Particularly,":[138],"frustration,":[139],"name":[140],"calling,":[141],"impatience":[143],"are":[144,157],"most":[146],"frequent":[147],"features":[148],"emails.":[151],"also":[153],"there":[156],"civil":[158],"alternatives":[159],"arguments,":[162],"while":[163],"comments":[165],"potentially":[167],"made":[169],"by":[170],"any":[171,175],"people":[172],"when":[173],"discussing":[174],"topic.":[176],"Finally,":[177],"identified":[179],"various":[180],"causes":[181],"such":[185],"communication.":[187],"Our":[188],"work":[189],"serves":[190],"first":[193],"study":[194],"phenomenon":[197],"in(civility)":[199],"paving":[205],"road":[207],"new":[210],"field":[211],"research":[213],"collaboration":[215],"engineering":[223],"activities.":[224]},"cited_by_api_url":"https://api.openalex.org/works?filter=cites:W3194283088","counts_by_year":[{"year":2024,"cited_by_count":13},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":10}],"updated_date":"2025-01-05T10:59:44.807172","created_date":"2021-08-30"}