{"id":"https://openalex.org/W2160610963","doi":"https://doi.org/10.1145/1718918.1718972","title":"Communication, collaboration, and bugs","display_name":"Communication, collaboration, and bugs","publication_year":2010,"publication_date":"2010-02-06","ids":{"openalex":"https://openalex.org/W2160610963","doi":"https://doi.org/10.1145/1718918.1718972","mag":"2160610963"},"language":"en","primary_location":{"is_oa":false,"landing_page_url":"https://doi.org/10.1145/1718918.1718972","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false},"type":"article","type_crossref":"proceedings-article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5076698433","display_name":"Dane Bertram","orcid":null},"institutions":[{"id":"https://openalex.org/I168635309","display_name":"University of Calgary","ror":"https://ror.org/03yjb2x39","country_code":"CA","type":"education","lineage":["https://openalex.org/I168635309"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Dane Bertram","raw_affiliation_strings":["University of Calgary, Calgary, AB, Canada"],"affiliations":[{"raw_affiliation_string":"University of Calgary, Calgary, AB, Canada","institution_ids":["https://openalex.org/I168635309"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058511638","display_name":"Amy Voida","orcid":"https://orcid.org/0000-0002-2490-2063"},"institutions":[{"id":"https://openalex.org/I168635309","display_name":"University of Calgary","ror":"https://ror.org/03yjb2x39","country_code":"CA","type":"education","lineage":["https://openalex.org/I168635309"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Amy Voida","raw_affiliation_strings":["University of Calgary, Calgary, AB, Canada"],"affiliations":[{"raw_affiliation_string":"University of Calgary, Calgary, AB, Canada","institution_ids":["https://openalex.org/I168635309"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103114181","display_name":"Saul Greenberg","orcid":"https://orcid.org/0000-0003-0174-9665"},"institutions":[{"id":"https://openalex.org/I168635309","display_name":"University of Calgary","ror":"https://ror.org/03yjb2x39","country_code":"CA","type":"education","lineage":["https://openalex.org/I168635309"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Saul Greenberg","raw_affiliation_strings":["University of Calgary, Calgary, AB, Canada"],"affiliations":[{"raw_affiliation_string":"University of Calgary, Calgary, AB, Canada","institution_ids":["https://openalex.org/I168635309"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5039277182","display_name":"Robert J. Walker","orcid":"https://orcid.org/0000-0002-0953-6907"},"institutions":[{"id":"https://openalex.org/I168635309","display_name":"University of Calgary","ror":"https://ror.org/03yjb2x39","country_code":"CA","type":"education","lineage":["https://openalex.org/I168635309"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Robert Walker","raw_affiliation_strings":["University of Calgary, Calgary, AB, Canada"],"affiliations":[{"raw_affiliation_string":"University of Calgary, Calgary, AB, Canada","institution_ids":["https://openalex.org/I168635309"]}]}],"institution_assertions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":34.75,"has_fulltext":true,"fulltext_origin":"ngrams","cited_by_count":137,"citation_normalized_percentile":{"value":0.999972,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":98,"max":99},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9996,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9988,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5778916}],"mesh":[],"locations_count":1,"locations":[{"is_oa":false,"landing_page_url":"https://doi.org/10.1145/1718918.1718972","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.44,"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals"}],"grants":[],"datasets":[],"versions":[],"referenced_works_count":24,"referenced_works":["https://openalex.org/W1936022305","https://openalex.org/W1940686192","https://openalex.org/W1971670344","https://openalex.org/W1976822601","https://openalex.org/W1979465005","https://openalex.org/W2002082717","https://openalex.org/W2016540947","https://openalex.org/W2028168446","https://openalex.org/W2062921390","https://openalex.org/W2070504353","https://openalex.org/W2079317829","https://openalex.org/W2096454666","https://openalex.org/W2096894832","https://openalex.org/W2100196534","https://openalex.org/W2101728371","https://openalex.org/W2102453117","https://openalex.org/W2103018815","https://openalex.org/W2120594672","https://openalex.org/W2143107436","https://openalex.org/W2143561072","https://openalex.org/W2148357053","https://openalex.org/W2160517961","https://openalex.org/W2164577291","https://openalex.org/W3022607203"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2530322880","https://openalex.org/W2390279801","https://openalex.org/W2382290278","https://openalex.org/W2376932109","https://openalex.org/W2358668433","https://openalex.org/W2350741829","https://openalex.org/W2130043461","https://openalex.org/W1596801655"],"abstract_inverted_index":{"Issue":[0],"tracking":[1,23,42,59,72,94,139],"systems":[2,60,73],"help":[3],"organizations":[4],"manage":[5],"issue":[6,22,41,58,71,86,138,159,175],"reporting,":[7],"assignment,":[8],"tracking,":[9],"resolution,":[10],"and":[11,30,55,97,106,112,123,131,177],"archiving.":[12],"Traditionally,":[13],"it":[14,48],"is":[15,43,49,88],"the":[16,53,114,128,137,145],"Software":[17],"Engineering":[18],"community":[19],"that":[20,62,84,134],"researches":[21],"systems,":[24],"where":[25],"software":[26,79,115],"defects":[27],"are":[28],"reported":[29],"tracked":[31],"as":[32,40,74,164],"'bug":[33],"reports'":[34],"within":[35,111,136],"an":[36,85],"archival":[37],"database.":[38],"Yet,":[39],"fundamentally":[44],"a":[45,67,91,101,165],"social":[46],"process,":[47],"important":[50],"to":[51,127],"understand":[52],"design":[54,179],"use":[56],"of":[57,70,151],"from":[61],"perspective.":[63],"Consequently,":[64],"we":[65],"conducted":[66],"qualitative":[68],"study":[69],"used":[75,163],"by":[76],"small,":[77],"collocated":[78],"development":[80],"teams.":[81],"We":[82,169],"found":[83],"tracker":[87,160],"not":[89],"just":[90],"database":[92],"for":[93,104,108,181],"bugs,":[95],"features,":[96],"inquiries,":[98],"but":[99],"also":[100],"focal":[102],"point":[103],"communication":[105,133,167],"coordination":[107],"many":[109],"stakeholders":[110],"beyond":[113],"team.":[116],"Customers,":[117],"project":[118],"managers,":[119],"quality":[120],"assurance":[121],"personnel,":[122],"programmers":[124],"all":[125,144],"contribute":[126],"shared":[129],"knowledge":[130],"persistent":[132],"exists":[135],"system.":[140],"These":[141],"results":[142],"were":[143],"more":[146],"striking":[147],"because":[148],"in":[149],"spite":[150],"teams":[152],"being":[153],"collocated--which":[154],"afforded":[155],"frequent,":[156],"face-to-face":[157],"communication--the":[158],"was":[161],"still":[162],"fundamental":[166],"channel.":[168],"articulate":[170],"various":[171],"real-world":[172],"practices":[173],"surrounding":[174],"trackers":[176],"offer":[178],"considerations":[180],"future":[182],"systems.":[183]},"cited_by_api_url":"https://api.openalex.org/works?filter=cites:W2160610963","counts_by_year":[{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":10},{"year":2021,"cited_by_count":10},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":14},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":8},{"year":2016,"cited_by_count":6},{"year":2015,"cited_by_count":16},{"year":2014,"cited_by_count":9},{"year":2013,"cited_by_count":16},{"year":2012,"cited_by_count":13}],"updated_date":"2025-01-14T20:28:41.756818","created_date":"2016-06-24"}