{"id":"https://openalex.org/W3129358879","doi":"https://doi.org/10.1016/j.procs.2021.01.212","title":"A qualitative study of consumer resistance to mobile payments for in-store purchases","display_name":"A qualitative study of consumer resistance to mobile payments for in-store purchases","publication_year":2021,"publication_date":"2021-01-01","ids":{"openalex":"https://openalex.org/W3129358879","doi":"https://doi.org/10.1016/j.procs.2021.01.212","mag":"3129358879"},"language":"en","primary_location":{"is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.procs.2021.01.212","pdf_url":null,"source":{"id":"https://openalex.org/S120348307","display_name":"Procedia Computer Science","issn_l":"1877-0509","issn":["1877-0509"],"is_oa":true,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true},"type":"article","type_crossref":"journal-article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1016/j.procs.2021.01.212","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103220559","display_name":"Niklas Eriksson","orcid":"https://orcid.org/0000-0001-9295-7114"},"institutions":[{"id":"https://openalex.org/I198445264","display_name":"Arcada University of Applied Sciences","ror":"https://ror.org/02s466x84","country_code":"FI","type":"education","lineage":["https://openalex.org/I198445264"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"Niklas Eriksson","raw_affiliation_strings":["Arcada University of Applied Sciences, Jan-Magnus Janssonin aukio 1, 00560 Helsinki, Finland"],"affiliations":[{"raw_affiliation_string":"Arcada University of Applied Sciences, Jan-Magnus Janssonin aukio 1, 00560 Helsinki, Finland","institution_ids":["https://openalex.org/I198445264"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035527448","display_name":"Ates G\u00f6khan","orcid":null},"institutions":[{"id":"https://openalex.org/I198445264","display_name":"Arcada University of Applied Sciences","ror":"https://ror.org/02s466x84","country_code":"FI","type":"education","lineage":["https://openalex.org/I198445264"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Ates G\u00f6khan","raw_affiliation_strings":["Arcada University of Applied Sciences, Jan-Magnus Janssonin aukio 1, 00560 Helsinki, Finland"],"affiliations":[{"raw_affiliation_string":"Arcada University of Applied Sciences, Jan-Magnus Janssonin aukio 1, 00560 Helsinki, Finland","institution_ids":["https://openalex.org/I198445264"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5053716759","display_name":"Minna Stenius","orcid":"https://orcid.org/0000-0003-2712-759X"},"institutions":[{"id":"https://openalex.org/I198445264","display_name":"Arcada University of Applied Sciences","ror":"https://ror.org/02s466x84","country_code":"FI","type":"education","lineage":["https://openalex.org/I198445264"]}],"countries":["FI"],"is_corresponding":false,"raw_author_name":"Minna Stenius","raw_affiliation_strings":["Arcada University of Applied Sciences, Jan-Magnus Janssonin aukio 1, 00560 Helsinki, Finland"],"affiliations":[{"raw_affiliation_string":"Arcada University of Applied Sciences, Jan-Magnus Janssonin aukio 1, 00560 Helsinki, Finland","institution_ids":["https://openalex.org/I198445264"]}]}],"institution_assertions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5103220559"],"corresponding_institution_ids":["https://openalex.org/I198445264"],"apc_list":null,"apc_paid":null,"fwci":10.301,"has_fulltext":true,"fulltext_origin":"pdf","cited_by_count":43,"citation_normalized_percentile":{"value":0.999875,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":98},"biblio":{"volume":"181","issue":null,"first_page":"634","last_page":"641"},"is_retracted":false,"is_paratext":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9979,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9979,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9898,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9881,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mobile-payment","display_name":"Mobile Payment","score":0.82212776},{"id":"https://openalex.org/keywords/mobile-phone","display_name":"Mobile phone","score":0.5526767},{"id":"https://openalex.org/keywords/fragmentation","display_name":"Fragmentation","score":0.4531829}],"concepts":[{"id":"https://openalex.org/C160949748","wikidata":"https://www.wikidata.org/wiki/Q1365703","display_name":"Mobile payment","level":3,"score":0.82212776},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.7334727},{"id":"https://openalex.org/C2777421447","wikidata":"https://www.wikidata.org/wiki/Q17517","display_name":"Mobile phone","level":2,"score":0.5526767},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5154899},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.48663172},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.48203695},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.4615384},{"id":"https://openalex.org/C191015642","wikidata":"https://www.wikidata.org/wiki/Q1132459","display_name":"Fragmentation (computing)","level":2,"score":0.4531829},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3721758},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.33383423},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.15424398},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.1251804},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.procs.2021.01.212","pdf_url":null,"source":{"id":"https://openalex.org/S120348307","display_name":"Procedia Computer Science","issn_l":"1877-0509","issn":["1877-0509"],"is_oa":true,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true},{"is_oa":true,"landing_page_url":"http://www.theseus.fi/handle/10024/701979","pdf_url":"http://www.theseus.fi/bitstream/10024/701979/1/Procedia_Qualitative.pdf","source":{"id":"https://openalex.org/S4306400928","display_name":"Theseus (Ammattikorkeakoulujen)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true}],"best_oa_location":{"is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.procs.2021.01.212","pdf_url":null,"source":{"id":"https://openalex.org/S120348307","display_name":"Procedia Computer Science","issn_l":"1877-0509","issn":["1877-0509"],"is_oa":true,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.58,"display_name":"Industry, innovation and infrastructure"}],"grants":[],"datasets":[],"versions":[],"referenced_works_count":21,"referenced_works":["https://openalex.org/W1032630705","https://openalex.org/W1937374193","https://openalex.org/W1999806522","https://openalex.org/W2008133758","https://openalex.org/W2022166711","https://openalex.org/W2023228027","https://openalex.org/W2024170730","https://openalex.org/W2025055001","https://openalex.org/W2035379037","https://openalex.org/W2042779362","https://openalex.org/W2077602128","https://openalex.org/W2254778937","https://openalex.org/W2307077199","https://openalex.org/W2346207770","https://openalex.org/W2416497918","https://openalex.org/W2511911822","https://openalex.org/W2898433634","https://openalex.org/W2914711619","https://openalex.org/W2932884417","https://openalex.org/W4253668592","https://openalex.org/W636341350"],"related_works":["https://openalex.org/W2756869663","https://openalex.org/W2368425549","https://openalex.org/W2315152602","https://openalex.org/W2169364714","https://openalex.org/W2141977832","https://openalex.org/W2091447320","https://openalex.org/W2003827594","https://openalex.org/W1997209091","https://openalex.org/W1993974673","https://openalex.org/W1989087147"],"abstract_inverted_index":{"Consumers":[0],"are":[1,104],"increasingly":[2],"adopting":[3],"and":[4,17,31,54,81,94,130,137],"using":[5,57],"mobile":[6,26,51,72,92,117],"payments":[7,27,53],"for":[8,64],"person":[9,11],"to":[10,42,46,100,134],"payments,":[12],"in-store":[13,52],"purchases,":[14],"in-app":[15],"purchases":[16],"online":[18],"commerce.":[19],"Nevertheless,":[20],"adoption":[21,49,109],"of":[22,50,71,88,96,116,122,129,139],"technological":[23],"innovations":[24],"like":[25],"often":[28],"require":[29],"effort":[30],"learning":[32],"by":[33,56],"the":[34,39,108],"consumer.":[35],"In":[36],"this":[37],"study":[38],"objective":[40],"was":[41],"identify":[43],"potential":[44,112,131],"barriers":[45],"a":[47,62,91],"wider":[48],"fulfilled":[55],"innovation":[58],"resistance":[59],"literature":[60],"as":[61],"lens":[63],"analyzing":[65],"qualitative":[66],"interview":[67],"data":[68],"with":[69,85],"non-adopters":[70],"payments.":[73],"The":[74],"empirical":[75],"findings":[76],"indicate":[77],"that":[78],"perceived":[79,86,97],"security":[80],"privacy":[82],"risks,":[83],"along":[84],"risks":[87,132],"reliance":[89],"on":[90,124],"phone":[93],"lack":[95,121],"relative":[98],"advantage":[99],"other":[101],"payment":[102,118],"options,":[103,119],"critical":[105],"obstacles":[106,113],"in":[107],"process.":[110],"Other":[111],"are:":[114],"fragmentation":[115],"consumers'":[120],"knowledge":[123],"functionality,":[125],"old":[126],"habits,":[127],"image":[128],"relating":[133],"service":[135],"providers":[136],"need":[138],"social":[140],"approval.":[141]},"cited_by_api_url":"https://api.openalex.org/works?filter=cites:W3129358879","counts_by_year":[{"year":2024,"cited_by_count":13},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":16},{"year":2021,"cited_by_count":5}],"updated_date":"2025-01-07T21:33:17.796645","created_date":"2021-03-01"}