{"id":"https://openalex.org/W1507962876","doi":"https://doi.org/10.1007/10929179_86","title":"The Service to Businesses Project: Improving Government-to-Business Relationships in Italy","display_name":"The Service to Businesses Project: Improving Government-to-Business Relationships in Italy","publication_year":2003,"publication_date":"2003-01-01","ids":{"openalex":"https://openalex.org/W1507962876","doi":"https://doi.org/10.1007/10929179_86","mag":"1507962876"},"language":"en","primary_location":{"is_oa":false,"landing_page_url":"https://doi.org/10.1007/10929179_86","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_indexed_in_scopus":true,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319965","https://openalex.org/P4310319900"],"host_organization_lineage_names":["Springer Nature","Springer Science+Business Media"],"type":"book series"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false},"type":"book-chapter","type_crossref":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033384128","display_name":"Marco Bertoletti","orcid":null},"institutions":[{"id":"https://openalex.org/I4210098972","display_name":"Gruppo CLAS (Italy)","ror":"https://ror.org/015m6xt73","country_code":"IT","type":"company","lineage":["https://openalex.org/I4210098972"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Marco Bertoletti","raw_affiliation_strings":["Gruppo Clas, Italy"],"affiliations":[{"raw_affiliation_string":"Gruppo Clas, Italy","institution_ids":["https://openalex.org/I4210098972"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018918066","display_name":"Paolo Missier","orcid":"https://orcid.org/0000-0002-0978-2446"},"institutions":[{"id":"https://openalex.org/I66752286","display_name":"University of Milano-Bicocca","ror":"https://ror.org/01ynf4891","country_code":"IT","type":"funder","lineage":["https://openalex.org/I66752286"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Paolo Missier","raw_affiliation_strings":["Universit\u00e0 di Milano \"Bicocca\", Italy"],"affiliations":[{"raw_affiliation_string":"Universit\u00e0 di Milano \"Bicocca\", Italy","institution_ids":["https://openalex.org/I66752286"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5025309602","display_name":"Monica Scannapieco","orcid":null},"institutions":[{"id":"https://openalex.org/I861853513","display_name":"Sapienza University of Rome","ror":"https://ror.org/02be6w209","country_code":"IT","type":"funder","lineage":["https://openalex.org/I861853513"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Monica Scannapieco","raw_affiliation_strings":["Universit\u00e0 di Roma \"La Sapienza\", Italy"],"affiliations":[{"raw_affiliation_string":"Universit\u00e0 di Roma \"La Sapienza\", Italy","institution_ids":["https://openalex.org/I861853513"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5078432344","display_name":"Pietro Aimetti","orcid":null},"institutions":[{"id":"https://openalex.org/I4210098972","display_name":"Gruppo CLAS (Italy)","ror":"https://ror.org/015m6xt73","country_code":"IT","type":"company","lineage":["https://openalex.org/I4210098972"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Pietro Aimetti","raw_affiliation_strings":["Gruppo Clas, Italy"],"affiliations":[{"raw_affiliation_string":"Gruppo Clas, Italy","institution_ids":["https://openalex.org/I4210098972"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5034751740","display_name":"Carlo Batini","orcid":null},"institutions":[{"id":"https://openalex.org/I66752286","display_name":"University of Milano-Bicocca","ror":"https://ror.org/01ynf4891","country_code":"IT","type":"funder","lineage":["https://openalex.org/I66752286"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Carlo Batini","raw_affiliation_strings":["Universit\u00e0 di Milano \"Bicocca\", Italy"],"affiliations":[{"raw_affiliation_string":"Universit\u00e0 di Milano \"Bicocca\", Italy","institution_ids":["https://openalex.org/I66752286"]}]}],"institution_assertions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.804651,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":74,"max":76},"biblio":{"volume":null,"issue":null,"first_page":"468","last_page":"471"},"is_retracted":false,"is_paratext":false,"primary_topic":{"id":"https://openalex.org/T14477","display_name":"Management, Economics, and Public Policy","score":0.9326,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14477","display_name":"Management, Economics, and Public Policy","score":0.9326,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.64115536},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.61259604},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.54484445},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.36474177},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33107814},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.22735858},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.20029482},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.08943808},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"is_oa":false,"landing_page_url":"https://doi.org/10.1007/10929179_86","pdf_url":null,"source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_indexed_in_scopus":true,"is_core":true,"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319965","https://openalex.org/P4310319900"],"host_organization_lineage_names":["Springer Nature","Springer Science+Business Media"],"type":"book series"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals","score":0.42}],"grants":[],"datasets":[],"versions":[],"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2386050600","https://openalex.org/W2383076238","https://openalex.org/W2380187374","https://openalex.org/W2380072032","https://openalex.org/W2371095876","https://openalex.org/W2368020011","https://openalex.org/W2352852109","https://openalex.org/W2349519136","https://openalex.org/W2283287728"],"abstract_inverted_index":null,"abstract_inverted_index_v3":null,"cited_by_api_url":"https://api.openalex.org/works?filter=cites:W1507962876","counts_by_year":[{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2025-02-18T06:57:21.481399","created_date":"2016-06-24"}