{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,12]],"date-time":"2024-09-12T07:46:18Z","timestamp":1726127178069},"reference-count":0,"publisher":"MDPI AG","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["J. theor. appl. electron. commer. res."],"DOI":"10.4067\/s0718-18762015000300006","type":"journal-article","created":{"date-parts":[[2014,12,19]],"date-time":"2014-12-19T20:04:18Z","timestamp":1419019458000},"page":"63-76","source":"Crossref","is-referenced-by-count":24,"title":["Factors Influencing Live Customer Support Chat Services: An Empirical Investigation in Kuwait"],"prefix":"10.3390","volume":"10","author":[{"given":"Ahmed","family":"Elmorshidy","sequence":"first","affiliation":[]},{"given":"Mohamed M","family":"Mostafa","sequence":"additional","affiliation":[]},{"given":"Issam","family":"El-Moughrabi","sequence":"additional","affiliation":[]},{"given":"Husain","family":"Al-Mezen","sequence":"additional","affiliation":[]}],"member":"1968","published-online":{"date-parts":[[2015,9]]},"container-title":["Journal of theoretical and applied electronic commerce research"],"original-title":[],"language":"en","deposited":{"date-parts":[[2020,11,20]],"date-time":"2020-11-20T10:19:03Z","timestamp":1605867543000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.scielo.cl\/scielo.php?script=sci_arttext&pid=S0718-18762015000300006&lng=en&nrm=iso&tlng=en"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015,9]]},"references-count":0,"journal-issue":{"issue":"3","published-online":{"date-parts":[[2015]]}},"alternative-id":["S0718-18762015000300006"],"URL":"https:\/\/doi.org\/10.4067\/s0718-18762015000300006","relation":{},"ISSN":["0718-1876"],"issn-type":[{"value":"0718-1876","type":"electronic"}],"subject":[],"published":{"date-parts":[[2015,9]]}}}