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This article adopts a shared mental model approach to unearth the current perceptions, concerns, and mentalities of key stakeholders engaged in the provision of healthcare in Nigeria. These include policy makers, academics, healthcare professionals, and health information systems developers. Interviews and focus groups were used to examine stakeholders\u2019 views across three mental models: (1) the technology, (2) processes, and (3) the team. Our investigations reveal disparities in stakeholders\u2019 existing mental models and their perceptions of the proposed mobile health solution. We argue that fostering a common understanding of mobile health, as well as elucidating an improved understanding of processes and team behaviours, will mitigate the risk of resistance among stakeholders involved in the design and delivery of community healthcare services and culminate in a positive attitude towards new mobile health solutions among these stakeholders. We highlight the need to enhance communication and training from national to rural levels to promote complementary mental models and positively influence team performance. <\/jats:p>","DOI":"10.1177\/1460458220909715","type":"journal-article","created":{"date-parts":[[2020,6,20]],"date-time":"2020-06-20T10:23:16Z","timestamp":1592648596000},"page":"2637-2659","update-policy":"http:\/\/dx.doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":4,"title":["Are we on the same page? 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