{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,8,29]],"date-time":"2024-08-29T17:50:15Z","timestamp":1724953815569},"reference-count":52,"publisher":"Association for Computing Machinery (ACM)","issue":"3","content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["SIGMIS Database"],"published-print":{"date-parts":[[2013,8,6]]},"abstract":"Attribution theory, advanced by Bernard Weiner and his colleagues is an important, though sometimes controversial, theory that has demonstrated vitality and longevity. The cross-disciplinary application of attribution theory to, for example, organizational behavior, marketing, and education, has stimulated the interests of researchers and contributed to its theoretical validity and reliability. Compared to other disciplines, the application and theoretical testing of attribution theory are in the \"spring\" of their existence in the field of Information Systems (IS). This paper proposes that conceptualization and measurement of the causal attributions individuals make for their computer performance and performance histories, positive and negative, are critical to understanding computer adoption and post-adoption behaviors. We first identify the causal attributions that enterprise resource planning (ERP) users make for their computer performance histories. We then describe the conceptualization and development of multi-item scales to capture these causal attributions. This work contributes to theory and practice through (1) the development and psychometric testing of several attributional scales for advancing our understanding of the multi-theoretical stream of research investigating technology adoption at the individual level, and (2) by providing a description of a theoretical multi-method approach for the rigorous scale development of causal attributions. Our work suggests that researchers must consider several fundamental principles of attribution theory when investigating IS artifacts during various adoption phases.<\/jats:p>","DOI":"10.1145\/2516955.2516957","type":"journal-article","created":{"date-parts":[[2013,8,23]],"date-time":"2013-08-23T13:36:26Z","timestamp":1377264986000},"page":"8-33","update-policy":"http:\/\/dx.doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":10,"title":["Advancing theory through the conceptualization and development of causal attributions for computer performance histories"],"prefix":"10.1145","volume":"44","author":[{"given":"Helen","family":"Kelley","sequence":"first","affiliation":[{"name":"University of Lethbridge, Lethbridge, Canada"}]},{"given":"Deborah","family":"Compeau","sequence":"additional","affiliation":[{"name":"Western University, London, Canada"}]},{"given":"Christopher A.","family":"Higgins","sequence":"additional","affiliation":[{"name":"Western University, London, Canada"}]},{"given":"Michael","family":"Parent","sequence":"additional","affiliation":[{"name":"Simon Fraser University, Burnaby, Canada"}]}],"member":"320","published-online":{"date-parts":[[2013,8,6]]},"reference":[{"key":"e_1_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.11.4.418.11876"},{"key":"e_1_2_1_2_1","volume-title":"Self-Efficacy -- The Exercise of Control","author":"Bandura A.","year":"1997","unstructured":"Bandura , A. Self-Efficacy -- The Exercise of Control , W.H. Freeman and Company , New York , 1997 . Bandura, A. Self-Efficacy -- The Exercise of Control, W.H. Freeman and Company, New York, 1997."},{"key":"e_1_2_1_3_1","first-page":"408","volume-title":"Proceedings of the Hawaii International Conference on System Sciences, (23)","author":"Barki H.","year":"1990","unstructured":"Barki , H. \" Determinants of User Satisfaction Judgements in Information Systems,\" Proceedings of the Hawaii International Conference on System Sciences, (23) , 1990 , pp. 408 -- 417 . Barki, H. \"Determinants of User Satisfaction Judgements in Information Systems,\" Proceedings of the Hawaii International Conference on System Sciences, (23), 1990, pp. 408--417."},{"key":"e_1_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1145\/1390673.1390677"},{"key":"e_1_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1177\/014920639802400203"},{"issue":"1","key":"e_1_2_1_6_1","doi-asserted-by":"crossref","first-page":"104","DOI":"10.2307\/256137","article-title":"The Cognitive Component in Locke's Theory of Goal Setting: Suggestive Evidence for a Causal Attribution Interpretation","volume":"26","author":"Chacko T.I.","year":"1983","unstructured":"Chacko , T.I. , and McElroy , P.J. \" The Cognitive Component in Locke's Theory of Goal Setting: Suggestive Evidence for a Causal Attribution Interpretation ,\" Academy of Management Journal , ( 26 : 1 ), 1983 , pp. 104 -- 118 . Chacko, T.I., and McElroy, P.J. \"The Cognitive Component in Locke's Theory of Goal Setting: Suggestive Evidence for a Causal Attribution Interpretation,\" Academy of Management Journal, (26:1), 1983, pp. 104--118.","journal-title":"Academy of Management Journal"},{"key":"e_1_2_1_7_1","volume-title":"Houghton Mifflin","author":"Cook T.D.","year":"1979","unstructured":"Cook , T.D. , and Campbell , D.T . Quasi-Experimentation: Design and Analysis Issues for Field Settings , Houghton Mifflin , Massachusetts , 1979 . Cook, T.D., and Campbell, D.T. Quasi-Experimentation: Design and Analysis Issues for Field Settings, Houghton Mifflin, Massachusetts, 1979."},{"key":"e_1_2_1_8_1","volume-title":"P. Zhang & D","author":"Compeau D.","year":"2006","unstructured":"Compeau , D. , Gravill , J. , Haggerty , N. , & Kelley , H. ( 2006 ). Computer self-efficacy: A review . In P. Zhang & D . Galletta (eds.). Human-Computer Interaction in Management Information Systems: Foundations. Vol. 4 , Advances in Management Information Systems. Armonk, NY : M. E. Sharpe, Inc ., 2006, 225--26 Compeau, D., Gravill, J., Haggerty, N., & Kelley, H. (2006). Computer self-efficacy: A review. In P. Zhang & D. Galletta (eds.). Human-Computer Interaction in Management Information Systems: Foundations. Vol. 4, Advances in Management Information Systems. Armonk, NY: M. E. Sharpe, Inc., 2006, 225--26"},{"key":"e_1_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"e_1_2_1_10_1","volume-title":"Mail and Internet Surveys: The Tailored Design Method","author":"Dillman D.A.","year":"2000","unstructured":"Dillman , D.A. Mail and Internet Surveys: The Tailored Design Method ( 2 nd ed.), John Wiley and Sons , New York , 2000 . Dillman, D.A. Mail and Internet Surveys: The Tailored Design Method (2nd ed.), John Wiley and Sons, New York, 2000.","edition":"2"},{"key":"e_1_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.37.4.621"},{"key":"e_1_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-6494.1971.tb00065.x"},{"key":"e_1_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF01323661"},{"key":"e_1_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.4018\/joeuc.1997100101"},{"key":"e_1_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1016\/0747-5632(93)90027-P"},{"key":"e_1_2_1_16_1","first-page":"437","volume-title":"Proceedings of the Hawaii International Conference on System Sciences, (23)","author":"Hufnagel E.","year":"1990","unstructured":"Hufnagel , E. \" User Satisfaction - Are We Really Measuring System Effectiveness\" , In Proceedings of the Hawaii International Conference on System Sciences, (23) , 1990 , pp. 437 -- 446 . Hufnagel, E. \"User Satisfaction - Are We Really Measuring System Effectiveness\", In Proceedings of the Hawaii International Conference on System Sciences, (23), 1990, pp. 437--446."},{"key":"e_1_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.2307\/249713"},{"key":"e_1_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1145\/203330.203347"},{"key":"e_1_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.5555\/2017264.2017272"},{"key":"e_1_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.35.3.285"},{"key":"e_1_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.4018\/joeuc.2002100104"},{"issue":"1","key":"e_1_2_1_22_1","first-page":"63","article-title":"The Influence of Causal Attributions on the Information-Seeking Strategies of IS Professionals","volume":"4","author":"Karsten R.","year":"2000","unstructured":"Karsten , R. , and Garvin , T . \" The Influence of Causal Attributions on the Information-Seeking Strategies of IS Professionals ,\" Proceedings of the Academy of Information and Management Sciences , ( 4 : 1 ), 2000 , pp. 63 -- 67 . Karsten, R., and Garvin, T. \"The Influence of Causal Attributions on the Information-Seeking Strategies of IS Professionals,\" Proceedings of the Academy of Information and Management Sciences, (4:1), 2000, pp. 63--67.","journal-title":"Proceedings of the Academy of Information and Management Sciences"},{"key":"e_1_2_1_23_1","volume-title":"Attributions in Social Interactions","author":"Kelley H.H.","year":"1971","unstructured":"Kelley , H.H. Attributions in Social Interactions . General Learning Press , Morristown, New Jersey, 1971 . Kelley, H.H. Attributions in Social Interactions. General Learning Press, Morristown, New Jersey, 1971."},{"key":"e_1_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1037\/h0034225"},{"key":"e_1_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1146\/annurev.ps.31.020180.002325"},{"key":"e_1_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00127"},{"key":"e_1_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.1016\/0749-5978(91)90023-M"},{"key":"e_1_2_1_28_1","volume-title":"Attribution Theory in the Organizational Sciences","author":"Martinko M.J.","year":"2004","unstructured":"Martinko , M.J. Attribution Theory in the Organizational Sciences . Information Age Publishing, Greenwich , Connecticut , 2004 . Martinko, M.J. Attribution Theory in the Organizational Sciences. Information Age Publishing, Greenwich, Connecticut, 2004."},{"key":"e_1_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1080\/014492996120085a"},{"key":"e_1_2_1_30_1","doi-asserted-by":"publisher","DOI":"10.1207\/s15324834basp2004_4"},{"key":"e_1_2_1_31_1","first-page":"192","volume-title":"Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation,\" Information Systems Research, (2:1)","author":"Moore G.C.","unstructured":"Moore , G.C. , and Benbasat , I . \" Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation,\" Information Systems Research, (2:1) , pp. 192 -- 222 . Moore, G.C., and Benbasat, I. \"Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation,\" Information Systems Research, (2:1), pp. 192--222."},{"key":"e_1_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.v58:14"},{"key":"e_1_2_1_33_1","volume-title":"M.J. Martinko (ed.)","author":"Rozell E.J.","year":"1995","unstructured":"Rozell , E.J. , and Gardner , W.L . \" Computer Friend or Foe\": The Influence of Optimistic Versus Pessimistic Attributional Styles and Gender on User Reactions and Performance , In M.J. Martinko (ed.) , Attribution Theory : An Organizational Perspective. St. Lucie Press , Delry Beach, FL, 1995 . Rozell, E.J., and Gardner, W.L. \"Computer Friend or Foe\": The Influence of Optimistic Versus Pessimistic Attributional Styles and Gender on User Reactions and Performance, In M.J. Martinko (ed.), Attribution Theory: An Organizational Perspective. St. Lucie Press, Delry Beach, FL, 1995."},{"key":"e_1_2_1_34_1","first-page":"1","article-title":"Computer-Related Success and Failure: A Longitudinal Field Study of the Factors Influencing Computer-Related Performance","author":"Rozell E.J.","year":"1999","unstructured":"Rozell , E.J. , and Gardner , W.L . \" Computer-Related Success and Failure: A Longitudinal Field Study of the Factors Influencing Computer-Related Performance ,\" Computers in Human Behavior, (15) , 1999 , pp. 1 -- 10 . Rozell, E.J., and Gardner, W.L. \"Computer-Related Success and Failure: A Longitudinal Field Study of the Factors Influencing Computer-Related Performance,\" Computers in Human Behavior, (15), 1999, pp. 1--10.","journal-title":"Computers in Human Behavior, (15)"},{"key":"e_1_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0747-5632(99)00054-0"},{"key":"e_1_2_1_36_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.42.6.1137"},{"key":"e_1_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.52.6.1248"},{"key":"e_1_2_1_38_1","doi-asserted-by":"publisher","DOI":"10.1006\/obhd.1995.1051"},{"key":"e_1_2_1_39_1","doi-asserted-by":"publisher","DOI":"10.1108\/02635570610710809"},{"key":"e_1_2_1_40_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.6.2.144"},{"key":"e_1_2_1_41_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.infsof.2009.11.005"},{"key":"e_1_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00120"},{"key":"e_1_2_1_43_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.infsof.2005.04.006"},{"key":"e_1_2_1_44_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-0663.71.1.3"},{"key":"e_1_2_1_45_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-0663.75.4.530"},{"key":"e_1_2_1_46_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033-295X.92.4.548"},{"key":"e_1_2_1_47_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4612-4948-1"},{"key":"e_1_2_1_48_1","first-page":"381","article-title":"Reflections and Reviews -- Attributional Thoughts About Consumer Behavior","author":"Weiner B.","year":"2000","unstructured":"Weiner , B. \" Reflections and Reviews -- Attributional Thoughts About Consumer Behavior ,\" Journal of Consumer Research, (27) , 2000 , pp. 381 -- 387 . Weiner, B. \"Reflections and Reviews -- Attributional Thoughts About Consumer Behavior,\" Journal of Consumer Research, (27), 2000, pp. 381--387.","journal-title":"Journal of Consumer Research, (27)"},{"key":"e_1_2_1_49_1","doi-asserted-by":"publisher","DOI":"10.1080\/00461520903433596"},{"key":"e_1_2_1_50_1","volume-title":"Perceiving the Causes of Success and Failure","author":"Weiner B.","year":"1971","unstructured":"Weiner , B. , Frieze , I. H. , Kukla , A. , Reed , L. , Rest , S. , & Rosenbaum , R.M. Perceiving the Causes of Success and Failure . General Learning Press , Morristown, NJ , 1971 . Weiner, B., Frieze, I. H., Kukla, A., Reed, L., Rest, S., & Rosenbaum, R.M. Perceiving the Causes of Success and Failure. General Learning Press, Morristown, NJ, 1971."},{"key":"e_1_2_1_51_1","doi-asserted-by":"publisher","DOI":"10.1145\/364447.364581"},{"key":"e_1_2_1_52_1","first-page":"1","article-title":"Contemporary Trends and Issues in IT Adoption and Diffusion Research","author":"Williams M.D.","year":"2009","unstructured":"Williams , M.D. , Dwivedi , Y.K. , Lal , B. , & Schwarz , A. \" Contemporary Trends and Issues in IT Adoption and Diffusion Research ,\" Journal of Information Technology, (24) , 2009 , pp. 1 -- 10 . Williams, M.D., Dwivedi, Y.K., Lal, B., & Schwarz, A. \"Contemporary Trends and Issues in IT Adoption and Diffusion Research,\" Journal of Information Technology, (24), 2009, pp. 1--10.","journal-title":"Journal of Information Technology, (24)"}],"container-title":["ACM SIGMIS Database: the DATABASE for Advances in Information Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/2516955.2516957","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,12,30]],"date-time":"2022-12-30T08:34:52Z","timestamp":1672389292000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2516955.2516957"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013,8,6]]},"references-count":52,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2013,8,6]]}},"alternative-id":["10.1145\/2516955.2516957"],"URL":"https:\/\/doi.org\/10.1145\/2516955.2516957","relation":{},"ISSN":["0095-0033","1532-0936"],"issn-type":[{"value":"0095-0033","type":"print"},{"value":"1532-0936","type":"electronic"}],"subject":[],"published":{"date-parts":[[2013,8,6]]},"assertion":[{"value":"2013-08-06","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}