乐胖代购免代理版

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Our results support the use of a total quality management (TQM) approach of eliminating exceptions for some exceptions, in particular, those caused by computer systems that are poor matches to organizational processes. However, some exceptions are explained better by a political system perspective of conflicting goals between subunits. For these exceptions and several other types, designing an integrated human-computer process will provide better performance than will eliminating exceptions and moving toward an entirely automated process.<\/jats:p>","DOI":"10.1145\/201040.201049","type":"journal-article","created":{"date-parts":[[2002,7,27]],"date-time":"2002-07-27T11:29:00Z","timestamp":1027769340000},"page":"206-233","update-policy":"http:\/\/dx.doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":91,"title":["Exceptions and exception handling in computerized information processes"],"prefix":"10.1145","volume":"13","author":[{"given":"Diane M.","family":"Strong","sequence":"first","affiliation":[{"name":"Boston University"}]},{"given":"Steven M.","family":"Miller","sequence":"additional","affiliation":[{"name":"Fujitsu Network Transmission Systems"}]}],"member":"320","published-online":{"date-parts":[[1995,4]]},"reference":[{"key":"e_1_2_1_1_1","unstructured":"ANDERSON J.R. 1980. 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