{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,12]],"date-time":"2024-09-12T13:54:53Z","timestamp":1726149293142},"reference-count":47,"publisher":"Oxford University Press (OUP)","issue":"2","license":[{"start":{"date-parts":[[2015,9,1]],"date-time":"2015-09-01T00:00:00Z","timestamp":1441065600000},"content-version":"tdm","delay-in-days":320,"URL":"http:\/\/doi.wiley.com\/10.1002\/tdm_license_1.1"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["J Comput-Mediat Comm"],"published-print":{"date-parts":[[2015,3]]},"DOI":"10.1111\/jcc4.12104","type":"journal-article","created":{"date-parts":[[2014,10,16]],"date-time":"2014-10-16T04:19:29Z","timestamp":1413433169000},"page":"188-203","source":"Crossref","is-referenced-by-count":178,"title":["Changing Deliberative Norms on News Organizations' Facebook Sites"],"prefix":"10.1093","volume":"20","author":[{"given":"Natalie Jomini","family":"Stroud","sequence":"first","affiliation":[{"name":"Department of Communication Studies; University of Texas; 2504A Whitis Ave. (A1105) Austin TX 78712-0115"}]},{"given":"Joshua M.","family":"Scacco","sequence":"additional","affiliation":[{"name":"Brian Lamb School of Communication; Purdue University; 100 N. University St. Beering Hall 2154 West Lafayette IN 47907-2098"}]},{"given":"Ashley","family":"Muddiman","sequence":"additional","affiliation":[{"name":"Department of Communication and Journalism; University of Wyoming; Ross Hall, 1000 E. University Ave. Dept. 3904 Laramie, WY 82071"}]},{"given":"Alexander L.","family":"Curry","sequence":"additional","affiliation":[{"name":"Department of Communication Studies; University of Texas; 2504A Whitis Ave. (A1105) Austin TX 78712-0115"}]}],"member":"286","published-online":{"date-parts":[[2014,10,16]]},"reference":[{"issue":"1","key":"10.1111\/jcc4.12104-BIB0001|jcc412104-cit-0001","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1037\/0022-3514.84.1.18","article-title":"The silence of the library: Environment, situational norm, and social behavior","volume":"84","author":"Aarts","year":"2003","journal-title":"Journal of Personality and Social Psychology"},{"issue":"3","key":"10.1111\/jcc4.12104-BIB0002|jcc412104-cit-0002","doi-asserted-by":"crossref","first-page":"373","DOI":"10.1111\/jcc4.12009","article-title":"The \u201cnasty effect:\u201d Online incivility and risk perceptions of emerging technologies","volume":"19","author":"Anderson","year":"2014","journal-title":"Journal of Computer-Mediated Communication"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0003|jcc412104-cit-0003","doi-asserted-by":"crossref","first-page":"73","DOI":"10.1080\/105846002317246498","article-title":"Argument repertoire as a reliable and valid measure of opinion quality: Electronic dialogue during campaign 2000","volume":"19","author":"Cappella","year":"2002","journal-title":"Political Communication"},{"issue":"4","key":"10.1111\/jcc4.12104-BIB0004|jcc412104-cit-0004","doi-asserted-by":"crossref","first-page":"293","DOI":"10.1080\/08900523.2010.512826","article-title":"Recommendations for hosting audience comments based on discourse ethics","volume":"25","author":"Cenite","year":"2010","journal-title":"Journal of Mass Media Ethics"},{"issue":"4","key":"10.1111\/jcc4.12104-BIB0005|jcc412104-cit-0005","doi-asserted-by":"crossref","first-page":"105","DOI":"10.1111\/1467-8721.01242","article-title":"Crafting normative messages to protect the environment","volume":"12","author":"Cialdini","year":"2003","journal-title":"Current Directions in Political Science"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0006|jcc412104-cit-0006","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1080\/15534510500181459","article-title":"Managing social norms for persuasive impact","volume":"1","author":"Cialdini","year":"2006","journal-title":"Social Influence"},{"issue":"6","key":"10.1111\/jcc4.12104-BIB0007|jcc412104-cit-0007","doi-asserted-by":"crossref","first-page":"1015","DOI":"10.1037\/0022-3514.58.6.1015","article-title":"A focus theory of normative conduct: Recycling the concept of norms to reduce littering in public places","volume":"58","author":"Cialdini","year":"1990","journal-title":"Journal of Personality and Social Psychology"},{"issue":"4","key":"10.1111\/jcc4.12104-BIB0008|jcc412104-cit-0008","doi-asserted-by":"crossref","first-page":"658","DOI":"10.1111\/jcom.12104","article-title":"Online and uncivil? Patterns and determinants of incivility in newspaper website comments","volume":"64","author":"Coe","year":"2014","journal-title":"Journal of Communication"},{"issue":"5","key":"10.1111\/jcc4.12104-BIB0009|jcc412104-cit-0009","doi-asserted-by":"crossref","first-page":"559","DOI":"10.15288\/jsa.2002.63.559","article-title":"Mailed personalized normative feedback as a brief intervention for at-risk college drinkers","volume":"63","author":"Collins","year":"2002","journal-title":"Journal of the Studies of Alcohol"},{"key":"10.1111\/jcc4.12104-BIB0010|jcc412104-cit-0010","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1145\/1958824.1958844","article-title":"Towards quality discourse in online news comments","volume-title":"Proceedings of the ACM 2011 conference on Computer supported cooperative work","author":"Diakopoulos","year":"2011"},{"key":"10.1111\/jcc4.12104-BIB0011|jcc412104-cit-0011","doi-asserted-by":"crossref","first-page":"680","DOI":"10.1111\/j.1083-6101.2008.00415.x","article-title":"Interactivity in the daily routines of online newsrooms: Dealing with an uncomfortable myth","volume":"13","author":"Domingo","year":"2008","journal-title":"Journal of Computer-Mediated Communication"},{"issue":"4","key":"10.1111\/jcc4.12104-BIB0012|jcc412104-cit-0012","doi-asserted-by":"crossref","first-page":"1041","DOI":"10.1111\/0022-3816.00100","article-title":"On the limits of framing effects: Who can frame?","volume":"63","author":"Druckman","year":"2001","journal-title":"Journal of Politics"},{"key":"10.1111\/jcc4.12104-BIB0013|jcc412104-cit-0013","doi-asserted-by":"crossref","first-page":"284","DOI":"10.1057\/palgrave.ap.5500121","article-title":"Experimenting with a democratic ideal: Deliberative polling and public opinion","volume":"40","author":"Fishkin","year":"2005","journal-title":"Acta Political"},{"key":"10.1111\/jcc4.12104-BIB0014|jcc412104-cit-0014","article-title":"Discourse architecture, ideology, and democratic norms in online political discussion","author":"Freelon","journal-title":"New Media & Society"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0015|jcc412104-cit-0015","doi-asserted-by":"crossref","first-page":"178","DOI":"10.1017\/S0022381608090117","article-title":"Descriptive social norms and motivation to vote: everybody's voting and so should you","volume":"71","author":"Gerber","year":"2009","journal-title":"The Journal of Politics"},{"issue":"3","key":"10.1111\/jcc4.12104-BIB0016|jcc412104-cit-0016","doi-asserted-by":"crossref","first-page":"1159","DOI":"10.1016\/j.chb.2012.10.008","article-title":"Social media as a catalyst for online deliberation? Exploring the affordances of Facebook and YouTube for political expression","volume":"29","author":"Halpern","year":"2013","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"10.1111\/jcc4.12104-BIB0017|jcc412104-cit-0017","doi-asserted-by":"crossref","first-page":"343","DOI":"10.1080\/17512780802054538","article-title":"A clash of cultures: The integration of user-generated content within professional journalistic frameworks at British newspaper websites","volume":"2","author":"Hermida","year":"2008","journal-title":"Journalism Practice"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0018|jcc412104-cit-0018","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1111\/j.1468-2885.2006.00003.x","article-title":"Social identity, self-categorization, and the communication of group norms","volume":"16","author":"Hogg","year":"2006","journal-title":"Communication Theory"},{"issue":"2","key":"10.1111\/jcc4.12104-BIB0019|jcc412104-cit-0019","doi-asserted-by":"crossref","first-page":"79","DOI":"10.1177\/1931243111407618","article-title":"Influence of user comments on perceptions of media bias and third-person effect in online news","volume":"5","author":"Houston","year":"2011","journal-title":"Electronic News"},{"issue":"6","key":"10.1111\/jcc4.12104-BIB0020|jcc412104-cit-0020","doi-asserted-by":"crossref","first-page":"987","DOI":"10.1037\/0021-9010.85.6.987","article-title":"A field experiment testing frontline opinion leaders as change agents","volume":"85","author":"Lam","year":"2000","journal-title":"Journal of Applied Psychology"},{"issue":"2","key":"10.1111\/jcc4.12104-BIB0021|jcc412104-cit-0021","doi-asserted-by":"crossref","first-page":"127","DOI":"10.1111\/j.1468-2885.2005.tb00329.x","article-title":"An explication of social norms","volume":"15","author":"Lapinski","year":"2005","journal-title":"Communication Theory"},{"issue":"4","key":"10.1111\/jcc4.12104-BIB0022|jcc412104-cit-0022","doi-asserted-by":"crossref","first-page":"761","DOI":"10.1002\/ejsp.398","article-title":"Visibility and anonymity effects on attraction and group cohesiveness","volume":"37","author":"Lea","year":"2007","journal-title":"European Journal of Social Psychology"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0023|jcc412104-cit-0023","doi-asserted-by":"crossref","first-page":"32","DOI":"10.1111\/j.1083-6101.2012.01597.x","article-title":"That's not the way it is: How user-generated comments on the news affect perceived media bias","volume":"18","author":"Lee","year":"2012","journal-title":"Journal of Computer-Mediated Communication"},{"key":"10.1111\/jcc4.12104-BIB0024|jcc412104-cit-0024","doi-asserted-by":"crossref","DOI":"10.1080\/17512786.2014.938943","article-title":"Online story commenting: An experimental test of conversational journalism and trust","volume-title":"Newspaper and Online News Division of the Association for Education in Journalism and Mass Communication","author":"Marchionni","year":"2013"},{"key":"10.1111\/jcc4.12104-BIB0025|jcc412104-cit-0025","unstructured":"Mendes , E. 2013, May 9 Americans down on Congress, OK with own representative. Gallup http:\/\/www.gallup.com\/poll\/162362\/americans-down-congress-own-representative.aspx"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0026|jcc412104-cit-0026","doi-asserted-by":"crossref","first-page":"86","DOI":"10.1177\/073953291203300107","article-title":"Newspaper journalists support online comments","volume":"33","author":"Nielsen","year":"2012","journal-title":"Newspaper Research Journal"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0027|jcc412104-cit-0027","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1177\/1461444803005001908","article-title":"Reconceptualizing \u2018flaming\u2019 and other problematic messages","volume":"5","author":"O'Sullivan","year":"2003","journal-title":"New Media & Society"},{"issue":"2","key":"10.1111\/jcc4.12104-BIB0028|jcc412104-cit-0028","doi-asserted-by":"crossref","first-page":"259","DOI":"10.1177\/1461444804041444","article-title":"Democracy online: Civility, politeness, and the democratic potential of online political discussion groups","volume":"6","author":"Papacharissi","year":"2004","journal-title":"New Media & Society"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0029|jcc412104-cit-0029","doi-asserted-by":"crossref","first-page":"53","DOI":"10.2307\/439603","article-title":"Why do Americans love their congressmen so much more than their Congress?","volume":"4","author":"Parker","year":"1979","journal-title":"Legislative Studies Quarterly"},{"key":"10.1111\/jcc4.12104-BIB0030|jcc412104-cit-0030","volume-title":"The Washington Post tries a new weapon to fight the trolls: Humans","author":"Phelps","year":"2012"},{"issue":"6","key":"10.1111\/jcc4.12104-BIB0031|jcc412104-cit-0031","doi-asserted-by":"crossref","first-page":"689","DOI":"10.1177\/009365098025006006","article-title":"Breaching or building social boundaries? SIDE-effects of computer-mediated communication","volume":"25","author":"Postmes","year":"1998","journal-title":"Communication Research"},{"issue":"3","key":"10.1111\/jcc4.12104-BIB0032|jcc412104-cit-0032","doi-asserted-by":"crossref","first-page":"341","DOI":"10.1111\/j.1468-2958.2000.tb00761.x","article-title":"The formation of group norms in computer-mediated communication","volume":"26","author":"Postmes","year":"2000","journal-title":"Human Communication Research"},{"key":"10.1111\/jcc4.12104-BIB0033|jcc412104-cit-0033","doi-asserted-by":"crossref","DOI":"10.4135\/9781483326061","volume-title":"Public opinion","author":"Price","year":"1992"},{"issue":"4","key":"10.1111\/jcc4.12104-BIB0035|jcc412104-cit-0035","doi-asserted-by":"crossref","first-page":"463","DOI":"10.1177\/1940161211415849","article-title":"Public sphere 2.0? The democratic qualities of citizen debates in online newspapers","volume":"16","author":"Ruiz","year":"2011","journal-title":"The International Journal of Press\/Politics"},{"issue":"3","key":"10.1111\/jcc4.12104-BIB0036|jcc412104-cit-0036","doi-asserted-by":"crossref","first-page":"66","DOI":"10.1177\/073953291103200306","article-title":"Online readers' comments represent new opinion pipeline","volume":"32","author":"Santana","year":"2011","journal-title":"Newspaper Research Journal"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0037|jcc412104-cit-0037","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1080\/17512786.2013.813194","article-title":"Virtuous or vitriolic: The effect of anonymity on civility in online newspaper reader comment boards","volume":"8","author":"Santana","year":"2014","journal-title":"Journalism Practice"},{"issue":"4","key":"10.1111\/jcc4.12104-BIB0039|jcc412104-cit-0039","doi-asserted-by":"crossref","first-page":"975","DOI":"10.1111\/jcc4.12057","article-title":"Effects of online comments on smokers' perception of antismoking public service announcements","volume":"19","author":"Shi","year":"2014","journal-title":"Journal of Computer-Mediated Communication"},{"key":"10.1111\/jcc4.12104-BIB0040|jcc412104-cit-0040","volume-title":"The psychology of social norms","author":"Sherif","year":"1936"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0041|jcc412104-cit-0041","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1080\/10584609.2010.542360","article-title":"From incivility to outrage: Political discourse in blogs, talk radio, and cable news","volume":"28","author":"Sobieraj","year":"2011","journal-title":"Political Communication"},{"issue":"4","key":"10.1111\/jcc4.12104-BIB0042|jcc412104-cit-0042","doi-asserted-by":"crossref","first-page":"427","DOI":"10.1177\/009365094021004001","article-title":"Panacea or panopticon?: The hidden power in computer-mediated communication","volume":"21","author":"Spears","year":"1994","journal-title":"Communication Research"},{"key":"10.1111\/jcc4.12104-BIB0043|jcc412104-cit-0043","doi-asserted-by":"crossref","first-page":"16","DOI":"10.1017\/CBO9781139042802.002","volume-title":"Strategic uses of social technology: An interactive perspective of social psychology","author":"Spears","year":"2011"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0044|jcc412104-cit-0044","article-title":"Measuring deliberation's content: A coding scheme","volume":"3","author":"Stromer-Galley","year":"2007","journal-title":"Journal of Public Deliberation"},{"issue":"2","key":"10.1111\/jcc4.12104-BIB0045|jcc412104-cit-0045","doi-asserted-by":"crossref","first-page":"195","DOI":"10.1177\/1750481309102452","article-title":"Coherence in political computer-mediated communication: Analyzing topic relevance and drift in chat","volume":"3","author":"Stromer-Galley","year":"2009","journal-title":"Discourse & Communication"},{"key":"10.1111\/jcc4.12104-BIB0049|jcc412104-cit-0049","unstructured":"Stroud , N. J. Muddiman , A. Scacco , J. H. Gil de Z\u00fa\u00f1iga New agendas in communication: New technologies and civic engagement"},{"key":"10.1111\/jcc4.12104-BIB0046|jcc412104-cit-0046","doi-asserted-by":"crossref","first-page":"3401","DOI":"10.1145\/1978942.1979450","volume-title":"Proceedings of the 2011 Annual Conference on Human Factors in Computing Systems - CHI '11","author":"Sukumaran","year":"2011"},{"issue":"1","key":"10.1111\/jcc4.12104-BIB0047|jcc412104-cit-0047","doi-asserted-by":"crossref","first-page":"24","DOI":"10.1111\/j.1083-6101.2006.00313.x","article-title":"Moderation, response rate, and message interactivity: Features of online communities and their effects on intent to participate","volume":"12","author":"Wise","year":"2006","journal-title":"Journal of Computer-Mediated Communication"},{"issue":"3","key":"10.1111\/jcc4.12104-BIB0048|jcc412104-cit-0048","doi-asserted-by":"crossref","first-page":"295","DOI":"10.1080\/15213269.2012.759462","article-title":"Selective moderation, selective responding, and balkanization of the blogosphere: A field experiment","volume":"16","author":"Yun","year":"2013","journal-title":"Media Psychology"}],"container-title":["Journal of Computer-Mediated Communication"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.wiley.com\/onlinelibrary\/tdm\/v1\/articles\/10.1111%2Fjcc4.12104","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2019,8,16]],"date-time":"2019-08-16T07:24:17Z","timestamp":1565940257000},"score":1,"resource":{"primary":{"URL":"https:\/\/academic.oup.com\/jcmc\/article\/20\/2\/188-203\/4067559"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014,10,16]]},"references-count":47,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2015,3]]}},"URL":"https:\/\/doi.org\/10.1111\/jcc4.12104","relation":{},"ISSN":["1083-6101"],"issn-type":[{"value":"1083-6101","type":"print"}],"subject":[],"published":{"date-parts":[[2014,10,16]]}}}