{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,11,19]],"date-time":"2024-11-19T16:11:31Z","timestamp":1732032691477},"reference-count":54,"publisher":"Wiley","issue":"4","license":[{"start":{"date-parts":[[2008,6,28]],"date-time":"2008-06-28T00:00:00Z","timestamp":1214611200000},"content-version":"vor","delay-in-days":4288,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Information Systems Journal"],"published-print":{"date-parts":[[1996,10]]},"abstract":"Abstract. <\/jats:bold> Speech act theory focuses on pragmatic language qualities of making assertions, directions, promises, declarations and expressions. However, assigning speech acts to one of a few categories is not without controversy. The process is context dependent and, hence, individuals with divergent contextual views may categorize speech acts differently. Different categories, in turn, imply different speech act interpretations. The difficulty of disparate speech act interpretations can often be resolved by, for example, a process of negotiation. Nonetheless, it is easy to envisage situations in which agreement by negotiation is not possible. Such would be the case when a researcher studies transcribed speech act performances. We propose that Ballmer and Brennenstuhl's (1981) speech at classification method, which relies on an extensive speech act verb lexicon with sequencing and contextual information, can reduce disagreement among individuals who singly or together analyse and ascribe meaning to speech acts. We base this proposition on the results of exploratory research involving alternative knowledge acquisition methods. Our exploratory results suggest that Ballmer and Brennenstuhl's lexicon provides several promising future research directions of speech act use in information systems.<\/jats:p>","DOI":"10.1111\/j.1365-2575.1996.tb00020.x","type":"journal-article","created":{"date-parts":[[2008,3,25]],"date-time":"2008-03-25T11:36:17Z","timestamp":1206444977000},"page":"301-329","source":"Crossref","is-referenced-by-count":4,"title":["A speech act lexicon: an alternative use of speech act theory in information systems"],"prefix":"10.1111","volume":"6","author":[{"given":"Marius A.","family":"Janson","sequence":"first","affiliation":[]},{"given":"Carson C.","family":"Woo","sequence":"additional","affiliation":[]}],"member":"311","published-online":{"date-parts":[[2008,6,28]]},"reference":[{"key":"e_1_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.1990.11517872"},{"key":"e_1_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.1990.11517884"},{"key":"e_1_2_1_4_1","volume-title":"Dictionary of Philosophy","author":"Angeles P.","year":"1981"},{"key":"e_1_2_1_5_1","volume-title":"Action Science","author":"Argyris C.","year":"1985"},{"key":"e_1_2_1_6_1","volume-title":"Overcoming Organizational Defences","author":"Argyris C.","year":"1990"},{"key":"e_1_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/45941.214328"},{"key":"e_1_2_1_8_1","volume-title":"How to do Things with Words","author":"Austin J.L.","year":"1962"},{"key":"e_1_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-67758-8"},{"issue":"4","key":"e_1_2_1_10_1","first-page":"18","article-title":"Successful systems analysts analysts hone their communication skills","volume":"24","author":"Barrett R.A.","year":"1986","journal-title":"Data Management"},{"key":"e_1_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1016\/S1042-8143(89)80020-2"},{"key":"e_1_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-5914.1991.tb00513.x"},{"key":"e_1_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0020-7373(85)80055-9"},{"key":"e_1_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1016\/0378-7206(89)90005-0"},{"key":"e_1_2_1_15_1","first-page":"125","volume-title":"Proceedings of the Conference on Computer\u2010Supported Cooperative Work","author":"Bowers J.","year":"1988"},{"key":"e_1_2_1_16_1","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1145\/57167.57177","volume-title":"Proceedings of the Conference on Human Factors in Computing Systems","author":"Carasik R.P.","year":"1988"},{"key":"e_1_2_1_17_1","first-page":"325","volume-title":"Proceedings of MCC Conference on Computer Support for Cooperative Work","author":"Cindio F.","year":"1986"},{"key":"e_1_2_1_18_1","first-page":"89","volume-title":"Proceedings of the Conference on Computer Supported Cooperative Work","author":"Michelis G.","year":"1994"},{"key":"e_1_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1016\/S1042-8143(05)80009-3"},{"key":"e_1_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-94-011-3506-1_18"},{"key":"e_1_2_1_21_1","first-page":"131","volume-title":"Linguistic Instruments in Knowledge Engineering","author":"Dietz J.L.G.","year":"1992"},{"key":"e_1_2_1_22_1","first-page":"95","volume-title":"Proceedings of an International Task Force Meeting","author":"Flores F.","year":"1980"},{"key":"e_1_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1145\/45941.45943"},{"key":"e_1_2_1_24_1","first-page":"79","volume-title":"Beyond Productivity: Information Systems Developments for Organizational Effectiveness","author":"Goldkuhl G.","year":"1984"},{"key":"e_1_2_1_25_1","volume-title":"Patterns of Excellence for IS Professionals: An Analysis of Communication Behavior","author":"Guinan P.J.","year":"1988"},{"key":"e_1_2_1_26_1","volume-title":"The Theory of Communicative Action","author":"Habermas J.","year":"1981"},{"key":"e_1_2_1_27_1","volume-title":"Knowledge Acquisition for Expert Systems","author":"Hart A.","year":"1989"},{"key":"e_1_2_1_28_1","volume-title":"Information System Concepts: Improving the Understanding","author":"Janson M.","year":"1992"},{"key":"e_1_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1016\/0306-4379(95)00015-V"},{"key":"e_1_2_1_30_1","first-page":"378","volume-title":"Proceedings of the Conference on Computer\u2010Supported Cooperative Work","author":"Kaplan S.","year":"1992"},{"key":"e_1_2_1_31_1","volume-title":"The Psychology of Personal Constructs","author":"Kelly G.A.","year":"1955"},{"key":"e_1_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-94-010-1045-0"},{"key":"e_1_2_1_33_1","first-page":"81","volume-title":"Knowledge\u2010Based Systems","author":"LaFrance M.","year":"1988"},{"key":"e_1_2_1_34_1","unstructured":"Levinson S.C.(1988)Pragmatics. 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