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This paper develops a framework for guiding future research in technostress experienced by individuals in organizations. We first review and critically analyse the state of current research on technostress reported in journals from the IS discipline and the non\u2010IS disciplines that study stress in organizations (eg, organizational behaviour and psychological stress). We then develop our framework in the form of the \u201ctechnostress trifecta\u201d\u2014techno\u2010eustress, techno\u2010distress, and Information Systems design principles for technostress. The paper challenges 3 key ideas imbued in the existing technostress literature. First, it develops the argument that, in contrast to negative outcomes, technostress can lead topositive outcomes such as greater effectiveness and innovation<\/jats:italic>at work. Second, it suggests that instead of limiting the role of IS to that of being a stress creator in the technostress phenomenon, it should beexpanded to that of enhancing the positive and mitigating the negative effects of technostress<\/jats:italic>through appropriate design. Third, it lays the groundwork for guiding future research in technostress through aninterdisciplinary framing that enriches both the IS and the psychological stress literatures<\/jats:italic>through a potential discourse of disciplinary exchange.<\/jats:p>","DOI":"10.1111\/isj.12169","type":"journal-article","created":{"date-parts":[[2017,11,21]],"date-time":"2017-11-21T09:47:50Z","timestamp":1511257670000},"page":"6-42","source":"Crossref","is-referenced-by-count":424,"title":["The technostress trifecta \u2010 techno eustress, techno distress and design: Theoretical directions and an agenda for research"],"prefix":"10.1111","volume":"29","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-2831-1364","authenticated-orcid":false,"given":"Monideepa","family":"Tarafdar","sequence":"first","affiliation":[{"name":"Lancaster University (Management School) Lancaster UK"}]},{"given":"Cary L.","family":"Cooper","sequence":"additional","affiliation":[{"name":"Alliance Manchester Business School, University of Manchester Manchester UK"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2798-5543","authenticated-orcid":false,"given":"Jean\u2010Fran\u00e7ois","family":"Stich","sequence":"additional","affiliation":[{"name":"ICN Business School \u2010 CEREFIGE Nancy France"}]}],"member":"311","published-online":{"date-parts":[[2017,11,21]]},"reference":[{"key":"e_1_2_10_2_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.9.2.204"},{"key":"e_1_2_10_3_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.80.3.339"},{"key":"e_1_2_10_4_1","doi-asserted-by":"publisher","DOI":"10.1057\/ejis.2008.37"},{"key":"e_1_2_10_5_1","doi-asserted-by":"publisher","DOI":"10.17705\/1thci.00018"},{"key":"e_1_2_10_6_1","doi-asserted-by":"publisher","DOI":"10.2307\/256995"},{"key":"e_1_2_10_7_1","doi-asserted-by":"publisher","DOI":"10.2307\/41409963"},{"key":"e_1_2_10_8_1","first-page":"207","volume-title":"Stress and health: Issues in research methodology","author":"Bailey J. 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