{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,11,19]],"date-time":"2024-11-19T18:47:40Z","timestamp":1732042060979},"reference-count":72,"publisher":"Emerald","issue":"7","license":[{"start":{"date-parts":[[2022,11,8]],"date-time":"2022-11-08T00:00:00Z","timestamp":1667865600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITP"],"published-print":{"date-parts":[[2023,11,21]]},"abstract":"Purpose<\/jats:title>This study explores the differences between digital immigrants (DIs) and digital natives (DNs) in the continuance of routine and innovative information system use.<\/jats:p><\/jats:sec>Design\/methodology\/approach<\/jats:title>A quantitative survey was conducted with two different samples comprising 100 DIs and 152 DNs in mandatory information system use contexts. Data were analyzed with structural equation modeling to examine the hypothesized relationships in the research model.<\/jats:p><\/jats:sec>Findings<\/jats:title>Results revealed differences among digital nativity groups. The effect of confirmation of expectations about system use on satisfaction is stronger for DNs whereas the effect on task\u2013technology fit (TTF) is similar in both digital groups. Interestingly, significant differences between digital nativity groups occur in routine use. For DIs, TTF and habit are significant while for DNs, satisfaction significantly affects routine use. The results show no difference between digital native groups regarding innovative use.<\/jats:p><\/jats:sec>Originality\/value<\/jats:title>This study extends the concept of digital nativity to routine and innovative system use, contributing to an enhanced understanding about the differences in information systems continuance (ISC) based on digital nativity. It also provides a fine-grained discussion of how to classify digital nativity and its impact in working contexts and extends the IS continuance model by considering two types of IS usage.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-12-2021-0971","type":"journal-article","created":{"date-parts":[[2022,11,4]],"date-time":"2022-11-04T13:30:25Z","timestamp":1667568625000},"page":"2804-2825","source":"Crossref","is-referenced-by-count":3,"title":["The effects of digital nativity on nonvolitional routine and innovative usage"],"prefix":"10.1108","volume":"36","author":[{"ORCID":"http:\/\/orcid.org\/0000-0002-2171-3662","authenticated-orcid":false,"given":"Patricia","family":"Martins","sequence":"first","affiliation":[]},{"given":"Winnie Ng","family":"Picoto","sequence":"additional","affiliation":[]},{"given":"France","family":"B\u00e9langer","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2022,11,8]]},"reference":[{"key":"key2023111804370748500_ref001","doi-asserted-by":"crossref","first-page":"245","DOI":"10.1007\/s10798-004-0776-y","article-title":"Design vs. content: a study of adolescent girls\u2019 website design preferences","volume":"14","year":"2004","journal-title":"International Journal of Technology and Design Education"},{"key":"key2023111804370748500_ref056","first-page":"76","article-title":"Behaviour intention to use the learning management : integrating technology acceptance model with task-technology fit","volume":"19","year":"2014","journal-title":"Middle-East Journal of Scientific Research"},{"issue":"5","key":"key2023111804370748500_ref002","doi-asserted-by":"crossref","first-page":"775","DOI":"10.1111\/j.1467-8535.2007.00793.x","article-title":"The \u2018digital natives\u2019 debate: a critical review of the evidence","volume":"39","year":"2008","journal-title":"British Journal of Educational Technology"},{"issue":"3","key":"key2023111804370748500_ref003","doi-asserted-by":"crossref","first-page":"351","DOI":"10.2307\/3250921","article-title":"Understanding information systems continuance: an expectation-confirmation model","volume":"25","year":"2001","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2023111804370748500_ref057","doi-asserted-by":"crossref","first-page":"229","DOI":"10.2307\/25148634","article-title":"Understanding changes in belief and attitude toward information technology usage: a theoretical model and longitudinal test","volume":"28","year":"2004","journal-title":"MIS Quarterly"},{"issue":"3","key":"key2023111804370748500_ref004","doi-asserted-by":"crossref","first-page":"228","DOI":"10.1287\/isre.1060.0096","article-title":"Reconceptualizing system usage: an approach and empirical test","volume":"17","year":"2006","journal-title":"Information Systems Research"},{"issue":"1","key":"key2023111804370748500_ref005","doi-asserted-by":"crossref","first-page":"155","DOI":"10.1037\/0033-2909.112.1.155","article-title":"A power primer","volume":"112","year":"1992","journal-title":"Psychological Bulletin"},{"issue":"3","key":"key2023111804370748500_ref006","doi-asserted-by":"crossref","first-page":"731","DOI":"10.5465\/amj.2016.4003","article-title":"The digital workforce and the workplace of the future","volume":"59","year":"2016","journal-title":"Academy of Management Journal"},{"issue":"3","key":"key2023111804370748500_ref007","doi-asserted-by":"crossref","first-page":"433","DOI":"10.2307\/20650303","article-title":"Why break the habit of a lifetime? Rethinking the roles of intention, habit, and emotion in continuing information technology use","volume":"33","year":"2009","journal-title":"MIS Quarterly"},{"issue":"9","key":"key2023111804370748500_ref008","doi-asserted-by":"crossref","first-page":"764","DOI":"10.1016\/j.tics.2018.06.002","article-title":"How do expectations shape perception?","volume":"22","year":"2018","journal-title":"Trends in Cognitive Sciences"},{"issue":"1","key":"key2023111804370748500_ref009","doi-asserted-by":"crossref","first-page":"2","DOI":"10.1287\/isre.1070.0167","article-title":"Does fit matter? The impact of task-technology fit and appropriation on team performance in repeated tasks","volume":"20","year":"2009","journal-title":"Information Systems Research"},{"issue":"1","key":"key2023111804370748500_ref010","doi-asserted-by":"crossref","first-page":"96","DOI":"10.1080\/07421222.2019.1705508","article-title":"A generational perspective on the software workforce: precocious users of social networking in software development","volume":"37","year":"2020","journal-title":"Journal of Management Information Systems"},{"issue":"2","key":"key2023111804370748500_ref058","doi-asserted-by":"crossref","first-page":"213","DOI":"10.2307\/249689","article-title":"Task-technology fit and individual performance","volume":"19","year":"1995","journal-title":"MIS Quarterly"},{"key":"key2023111804370748500_ref011","volume-title":"Multivariate Data Analysis","year":"2006","edition":"6th"},{"issue":"3","key":"key2023111804370748500_ref059","doi-asserted-by":"crossref","first-page":"138","DOI":"10.1080\/07421222.2014.995538","article-title":"Digital natives or digital immigrants? The impact of user characteristics on online trust","volume":"31","year":"2014","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"key2023111804370748500_ref012","doi-asserted-by":"crossref","first-page":"216","DOI":"10.1057\/palgrave.ejis.3000663","article-title":"Explaining employees\u2019 extended use of complex information systems","volume":"16","year":"2007","journal-title":"European Journal of Information Systems"},{"key":"key2023111804370748500_ref013","first-page":"3","article-title":"Understanding post-adoptive usage behaviors: a two-dimensional view","volume-title":"DIGIT 2006 Proceedings","year":"2006"},{"issue":"1","key":"key2023111804370748500_ref014","first-page":"1","article-title":"Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives","volume":"6","year":"1999","journal-title":"Structural Equation\u00a0Modeling: A\u00a0Multidisciplinary Journal"},{"issue":"6","key":"key2023111804370748500_ref060","doi-asserted-by":"crossref","first-page":"1051","DOI":"10.1108\/JEIM-04-2018-0071","article-title":"Digital natives vs. Digital immigrants: a multidimensional view on interaction with social technologies in organizations","volume":"32","year":"2019","journal-title":"Journal of Enterprise Information Management"},{"issue":"3","key":"key2023111804370748500_ref061","doi-asserted-by":"crossref","first-page":"933","DOI":"10.1016\/j.dss.2005.05.024","article-title":"Exploring the influence of perceptual factors in the success of web-based spatial DSS","volume":"43","year":"2007","journal-title":"Decision Support Systems"},{"issue":"3","key":"key2023111804370748500_ref015","doi-asserted-by":"crossref","first-page":"525","DOI":"10.2307\/25148694","article-title":"A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems","volume":"29","year":"2005","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2023111804370748500_ref017","doi-asserted-by":"crossref","first-page":"183","DOI":"10.2307\/249751","article-title":"Information technology adoption across time: a cross-sectional comparison of pre-adoption and post-adoption beliefs","volume":"23","year":"1999","journal-title":"MIS Quarterly"},{"key":"key2023111804370748500_ref016","article-title":"When the spirit is willing: Symbolic adoption and technology exploration","year":"2006"},{"issue":"4","key":"key2023111804370748500_ref018","doi-asserted-by":"crossref","first-page":"781","DOI":"10.2307\/25148754","article-title":"Reconceptualizing compatibility beliefs in technology acceptance research","volume":"30","year":"2006","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2023111804370748500_ref019","article-title":"Do (how) digital natives adopt a new technology differently than digital immigrants? A longitudinal study","volume":"57","year":"2020","journal-title":"Information and Management"},{"issue":"1","key":"key2023111804370748500_ref020","doi-asserted-by":"crossref","first-page":"159","DOI":"10.2307\/2529310","article-title":"The measurement of observer agreement for categorical data","volume":"33","year":"1977","journal-title":"Biometrics"},{"key":"key2023111804370748500_ref021","volume-title":"Data Mining and Predictive Analytics","year":"2015","edition":"2nd"},{"issue":"3","key":"key2023111804370748500_ref022","doi-asserted-by":"crossref","first-page":"778","DOI":"10.1016\/j.chb.2009.02.006","article-title":"The role of task-technology fit as users\u2019 motivation to continue information system use","volume":"25","year":"2009","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2023111804370748500_ref023","doi-asserted-by":"crossref","first-page":"659","DOI":"10.1287\/isre.1120.0456","article-title":"Motivational differences across post-acceptance information system usage behaviors: an investigation in the business intelligence systems context","volume":"24","year":"2013","journal-title":"Information Systems Research"},{"issue":"1","key":"key2023111804370748500_ref062","doi-asserted-by":"crossref","first-page":"65","DOI":"10.17705\/1jais.00030","article-title":"Force of habit and information systems usage: theory and initial validation","volume":"4","year":"2003","journal-title":"Journal of the Association for Information Systems"},{"issue":"4","key":"key2023111804370748500_ref024","doi-asserted-by":"crossref","first-page":"705","DOI":"10.2307\/25148817","article-title":"How habit limits the predictive power of intention: the case of information systems continuance","volume":"31","year":"2007","journal-title":"MIS Quarterly"},{"issue":"7","key":"key2023111804370748500_ref025","doi-asserted-by":"crossref","first-page":"498","DOI":"10.1016\/j.ijhcs.2012.01.006","article-title":"Perceived fit and satisfaction on web learning performance: IS continuance intention and task-technology fit perspectives","volume":"70","year":"2012","journal-title":"International Journal of Human-Computer Studies"},{"issue":"1","key":"key2023111804370748500_ref063","doi-asserted-by":"crossref","first-page":"88","DOI":"10.1016\/j.compedu.2011.07.008","article-title":"Antecedences to continued intentions of adopting e-learning system in blended learning instruction: a contingency framework based on models of information system success and task-technology fit","volume":"58","year":"2012","journal-title":"Computers and Education"},{"issue":"1","key":"key2023111804370748500_ref026","doi-asserted-by":"crossref","first-page":"42","DOI":"10.1287\/isre.1070.0113","article-title":"Through a glass darkly: information technology design, identity verification, and knowledge contribution in online communities","volume":"18","year":"2007","journal-title":"Information Systems Research"},{"issue":"15","key":"key2023111804370748500_ref027","doi-asserted-by":"crossref","first-page":"1437","DOI":"10.1080\/10447318.2020.1752478","article-title":"Emotional satisfaction and IS continuance behavior: reshaping the expectation-confirmation model","volume":"36","year":"2020","journal-title":"International Journal of Human\u2013Computer Interaction"},{"issue":"1","key":"key2023111804370748500_ref028","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1287\/orsc.2.1.71","article-title":"Exploration and exploitation in organizational learning","volume":"2","year":"1991","journal-title":"Organization Science"},{"issue":"4","key":"key2023111804370748500_ref064","doi-asserted-by":"crossref","first-page":"303","DOI":"10.1207\/s15327043hup1004_1","article-title":"Effects of objective and subjective task complexity on performance","volume":"10","year":"1997","journal-title":"Human Performance"},{"key":"key2023111804370748500_ref029","doi-asserted-by":"crossref","first-page":"210","DOI":"10.1016\/j.chb.2019.07.002","article-title":"Shopping in the digital world: examining customer engagement through augmented reality mobile applications","volume":"101","year":"2019","journal-title":"Computers in Human Behavior"},{"issue":"9","key":"key2023111804370748500_ref030","doi-asserted-by":"crossref","first-page":"869","DOI":"10.1080\/0144929X.2015.1046928","article-title":"The effects of generational differences on use continuance of Twitter: an investigation of digital natives and digital immigrants","volume":"34","year":"2015","journal-title":"Behaviour and Information Technology"},{"issue":"3","key":"key2023111804370748500_ref031","doi-asserted-by":"crossref","first-page":"1065","DOI":"10.1016\/j.compedu.2012.04.016","article-title":"Can we teach digital natives digital literacy?","volume":"59","year":"2012","journal-title":"Computers and Education"},{"key":"key2023111804370748500_ref032","volume-title":"The impact of digitalization on literacy: digital immigrants vs digital natives\u201d, 27th European Conference on Information Systems (ECIS)","year":"2019"},{"issue":"4","key":"key2023111804370748500_ref033","doi-asserted-by":"crossref","first-page":"460","DOI":"10.1177\/002224378001700405","article-title":"A cognitive model of the antecedents and consequences of satisfaction decisions","volume":"17","year":"1980","journal-title":"Journal of Marketing Research"},{"issue":"4","key":"key2023111804370748500_ref065","doi-asserted-by":"crossref","first-page":"404","DOI":"10.1287\/orsc.11.4.404.14600","article-title":"Using technology and constituting structures: a practice lens for studying technology in organizations","volume":"11","year":"2000","journal-title":"Organization Science"},{"issue":"2","key":"key2023111804370748500_ref066","doi-asserted-by":"crossref","first-page":"174","DOI":"10.1145\/196734.196745","article-title":"Technological frames: making sense of information technology in organizations","volume":"12","year":"1994","journal-title":"ACM Transactions on Information Systems"},{"key":"key2023111804370748500_ref067","first-page":"174","article-title":"Task-technology fit aware expectation-confirmation model towards understanding of MOOCs continued usage intention","year":"2017","journal-title":"Proceedings of the 50th Hawaii International Conference on System Sciences"},{"issue":"4","key":"key2023111804370748500_ref034","doi-asserted-by":"crossref","first-page":"404","DOI":"10.1108\/MRR-10-2013-0241","article-title":"The impact of age on innovation","volume":"38","year":"2015","journal-title":"Management Research Review"},{"issue":"5","key":"key2023111804370748500_ref035","doi-asserted-by":"crossref","first-page":"879","DOI":"10.1037\/0021-9010.88.5.879","article-title":"Common method biases in behavioral research: a critical review of the literature and recommended remedies","volume":"88","year":"2003","journal-title":"Journal of Applied Psychology"},{"issue":"5","key":"key2023111804370748500_ref036","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1108\/10748120110424816","article-title":"Digital natives, digital immigrants Part 1","volume":"9","year":"2001","journal-title":"On the Horizon"},{"issue":"6","key":"key2023111804370748500_ref037","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1108\/10748120110424843","article-title":"Digital natives, digital immigrants Part 2: do they really think differently?","volume":"9","year":"2001","journal-title":"On the Horizon"},{"key":"key2023111804370748500_ref038","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1016\/j.dr.2016.06.004","article-title":"Measurement invariance conventions and reporting: the state of the art and future directions for psychological research","volume":"41","year":"2016","journal-title":"Developmental Review"},{"key":"key2023111804370748500_ref068","article-title":"Employees information system usage behavior evolution based on social network analysis perspective","year":"2013"},{"key":"key2023111804370748500_ref039","year":"1995","journal-title":"Diffusion of Innovations"},{"issue":"6","key":"key2023111804370748500_ref069","doi-asserted-by":"crossref","first-page":"376","DOI":"10.1016\/j.im.2008.06.002","article-title":"Examining the effects of information system characteristics and perceived usefulness on post adoption usage of information systems","volume":"45","year":"2008","journal-title":"Information and Management"},{"key":"key2023111804370748500_ref040","article-title":"Defining information technology acceptance: a human-centered, management-oriented perspective","year":"2003"},{"key":"key2023111804370748500_ref041","volume-title":"Research Methods for Business: A Skill Building Approach","year":"2016","edition":"7th"},{"issue":"4","key":"key2023111804370748500_ref042","doi-asserted-by":"crossref","first-page":"17","DOI":"10.4018\/joeuc.2004100102","article-title":"Testing the technology-to-performance chain model","volume":"16","year":"2004","journal-title":"Journal of Organizational and End User Computing"},{"issue":"1","key":"key2023111804370748500_ref043","first-page":"380","article-title":"Validation guidelines for IS positivist research","volume":"13","year":"2004","journal-title":"Communications of the Association for Information Systems"},{"issue":"4","key":"key2023111804370748500_ref044","first-page":"398","article-title":"Revisiting the impact of system use on task performance: an exploitative-explorative system use framework","volume":"20","year":"2019","journal-title":"Journal of the Association for Information Systems"},{"issue":"1","key":"key2023111804370748500_ref045","doi-asserted-by":"crossref","first-page":"1","DOI":"10.25300\/MISQ\/2022\/16359","article-title":"Helping older workers realize their full organizational potential: a moderated mediation model of age and IT-enabled task performance","volume":"46","year":"2022","journal-title":"MIS Quarterly"},{"key":"key2023111804370748500_ref070","article-title":"Variation in individuals\u2019 post-adoption behaviors: use of information systems","year":"2014","journal-title":"AMCIS 2014 Proceedings"},{"key":"key2023111804370748500_ref046","first-page":"195","article-title":"Values, attitudes, and interpersonal behavior","volume-title":"Nebraska Symposium on Motivation, 1979: Beliefs, Attitudes, and Values","year":"1980"},{"issue":"4","key":"key2023111804370748500_ref071","doi-asserted-by":"crossref","first-page":"1043","DOI":"10.2307\/41409972","article-title":"Integrating technology addiction and use: an empirical investigation of online auction users","volume":"35","year":"2011","journal-title":"MIS Quarterly"},{"key":"key2023111804370748500_ref047","first-page":"71","year":"2016"},{"issue":"2","key":"key2023111804370748500_ref048","doi-asserted-by":"crossref","first-page":"281","DOI":"10.2307\/20721428","article-title":"Expectation disconfirmation and technology adoption: polynomial modeling and response surface analysis","volume":"34","year":"2010","journal-title":"MIS Quarterly"},{"issue":"1","key":"key2023111804370748500_ref072","doi-asserted-by":"crossref","first-page":"157","DOI":"10.2307\/41410412","article-title":"Consumer acceptance and user of information technology: extending the unified theory of acceptance and use of technology","volume":"36","year":"2012","journal-title":"MIS Quarterly"},{"issue":"3","key":"key2023111804370748500_ref049","doi-asserted-by":"crossref","first-page":"425","DOI":"10.2307\/30036540","article-title":"User acceptance of information technology: toward a unified view","volume":"27","year":"2003","journal-title":"MIS Quarterly"},{"issue":"4","key":"key2023111804370748500_ref050","doi-asserted-by":"crossref","first-page":"711","DOI":"10.1287\/isre.1100.0324","article-title":"Research commentary\u2014digital natives and ubiquitous information systems","volume":"21","year":"2010","journal-title":"Information Systems Research"},{"issue":"2","key":"key2023111804370748500_ref051","doi-asserted-by":"crossref","first-page":"232","DOI":"10.1016\/j.pubrev.2014.12.004","article-title":"Managing internal digital publics: what matters is digital age not digital nativity","volume":"41","year":"2015","journal-title":"Public Relations Review"},{"key":"key2023111804370748500_ref052","article-title":"Beyond routine: symbolic adoption, extended use, and emergent use of complex information systems in the mandatory organizational context","year":"2006","journal-title":"ICIS 2006 Proceedings"},{"key":"key2023111804370748500_ref053","article-title":"Digital natives and digital immigrants: towards a model of digital fluency","year":"2012","journal-title":"ECIS 2012 Proceedings"},{"key":"key2023111804370748500_ref054","article-title":"How to understand post-acceptance information system usage behaviors: perspective from IS success model","year":"2014","journal-title":"PACIS 2014 Proceedings"},{"issue":"6","key":"key2023111804370748500_ref055","doi-asserted-by":"crossref","first-page":"476","DOI":"10.1016\/j.elerap.2010.07.003","article-title":"Lower bounds on sample size in structural equation modeling","volume":"9","year":"2010","journal-title":"Electronic Commerce Research and Applications"}],"container-title":["Information Technology & People"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/ITP-12-2021-0971\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/ITP-12-2021-0971\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,11,18]],"date-time":"2023-11-18T04:39:19Z","timestamp":1700282359000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/ITP-12-2021-0971\/full\/html"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,11,8]]},"references-count":72,"journal-issue":{"issue":"7","published-online":{"date-parts":[[2022,11,8]]},"published-print":{"date-parts":[[2023,11,21]]}},"alternative-id":["10.1108\/ITP-12-2021-0971"],"URL":"https:\/\/doi.org\/10.1108\/itp-12-2021-0971","relation":{},"ISSN":["0959-3845"],"issn-type":[{"value":"0959-3845","type":"print"}],"subject":[],"published":{"date-parts":[[2022,11,8]]}}}