{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,6,22]],"date-time":"2024-06-22T14:40:12Z","timestamp":1719067212657},"reference-count":54,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2017,6,5]],"date-time":"2017-06-05T00:00:00Z","timestamp":1496620800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IJPCC"],"published-print":{"date-parts":[[2017,6,5]]},"abstract":"\nPurpose<\/jats:title>\nEmergency managers face coordinative challenges that require a high degree of mobility, flexibility and the ability to interpret heterogeneous, location-dependent information of various sources and quality. Recent information and communication technology-driven developments like crowdsourcing or social networks have opened up new organizational possibilities for emergency managers. To make quick but solid decisions, and improve the coordination of activities performed by crowdsourcees during disaster response, the authors suggest the use of collaborative features from crowdsourcing and inherent availability of resources from social network effects. In this paper, the idea of considering collaboration and crowdsourcing as drivers for flexibility in the design of business processes in the context of emergency management is prepared, the meaning of location-dependent tasks for volunteers is investigated, and the added value of social network effects is substantiated.<\/jats:p>\n<\/jats:sec>\n\nDesign\/methodology\/approach<\/jats:title>\nThis paper is part of an ongoing research project in the field of crowdsourcing. It represents conceptual work that builds on relevant literature.<\/jats:p>\n<\/jats:sec>\n\nFindings<\/jats:title>\nIn terms of emergency management, the paper sheds light on what emergency managers may consider when coordinating activities performed by volunteers and how they may benefit from social network effects. Furthermore, it is shown how they can exploit information using collaboration-based and tournament-like crowdsourcing, how they can benefit from invoking additional resources using weak ties from social networks, and how visualization of information may support decision-making.<\/jats:p>\n<\/jats:sec>\n\nPractical implications<\/jats:title>\nExemplary applications to exploit crowdsourcing and social network effects to support improvisation and to respond flexibly in disaster response are given.<\/jats:p>\n<\/jats:sec>\n\nOriginality\/value<\/jats:title>\nThis paper suggests novel collaborative approaches to support emergency managers in their decision-making. Based on social network analysis, the value of weak ties is elaborated, and based on a taxonomy from crowdsourcing, distinct collaborative alternatives are developed and proposed for application in emergency management.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/ijpcc-03-2017-0026","type":"journal-article","created":{"date-parts":[[2017,5,26]],"date-time":"2017-05-26T11:24:29Z","timestamp":1495797869000},"page":"176-193","source":"Crossref","is-referenced-by-count":23,"title":["Collaboration and crowdsourcing in emergency management"],"prefix":"10.1108","volume":"13","author":[{"given":"Christoph","family":"Ernst","sequence":"first","affiliation":[]},{"given":"Andreas","family":"Mladenow","sequence":"additional","affiliation":[]},{"given":"Christine","family":"Strauss","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020120711183876000_ref001","first-page":"88","article-title":"Fostering collaboration by location-based crowdsourcing","year":"2014"},{"key":"key2020120711183876000_ref002","doi-asserted-by":"crossref","first-page":"27","DOI":"10.1016\/j.proeng.2015.06.055","article-title":"Crowdsourcing solutions for disaster response: examples and lessons for the US government","volume":"107","year":"2015","journal-title":"Procedia Engineering"},{"key":"key2020120711183876000_ref003","first-page":"185","article-title":"CrowdHelp: a crowdsourcing application for improving disaster management","year":"2013"},{"issue":"5","key":"key2020120711183876000_ref004","doi-asserted-by":"crossref","first-page":"761","DOI":"10.1108\/00251740510597761","article-title":"An overview of continuous improvement: from the past to the present","volume":"43","year":"2005","journal-title":"Management Decision"},{"issue":"5916","key":"key2020120711183876000_ref005","doi-asserted-by":"crossref","first-page":"892","DOI":"10.1126\/science.1165821","article-title":"Network analysis in the social sciences","volume":"323","year":"2009","journal-title":"Science"},{"issue":"1","key":"key2020120711183876000_ref006","first-page":"1","article-title":"Crowdsourcing, citizen sensing and sensor web technologies for public and environmental health surveillance and crisis management","volume":"10","year":"2011","journal-title":"International Journal of Health Geographics"},{"key":"key2020120711183876000_ref007","first-page":"120","article-title":"A model for leveraging online communities","volume-title":"The Participatory Cultures Handbook","year":"2012"},{"issue":"2","key":"key2020120711183876000_ref008","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1016\/j.amepre.2013.10.016","article-title":"Crowdsourcing applications for public health","volume":"46","year":"2014","journal-title":"American Journal of Preventive Medicine"},{"key":"key2020120711183876000_ref009","volume-title":"Itil Praxisbuch\u2013Beispiele und Tipps F\u00fcr Die Erfolgreiche Prozessoptimierung","year":"2008"},{"key":"key2020120711183876000_ref010","first-page":"1","article-title":"Flood citizen observatory: a crowdsourcing-based approach for flood risk management in Brazil","year":"2014"},{"key":"key2020120711183876000_ref011","first-page":"1","article-title":"Supporting citizens 2.0 in disasters response","year":"2013"},{"key":"key2020120711183876000_ref012","first-page":"536","article-title":"Towards the competence of crowdsourcees: literature-based considerations on the problem of assessing crowdsourcees\u2019 qualities","year":"2013"},{"key":"key2020120711183876000_ref013","first-page":"28","article-title":"Location-based crowdsourcing in disaster response","year":"2016"},{"issue":"3","key":"key2020120711183876000_ref014","doi-asserted-by":"crossref","first-page":"215","DOI":"10.1016\/0378-8733(78)90021-7","article-title":"Centrality in social networks conceptual clarification","volume":"1","year":"1978","journal-title":"Social networks"},{"key":"key2020120711183876000_ref015","doi-asserted-by":"crossref","unstructured":"Fryer, K.J., Antony, J. and Douglas, A. 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