{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,19]],"date-time":"2024-09-19T14:59:29Z","timestamp":1726757969608},"reference-count":70,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2004,7,1]],"date-time":"2004-07-01T00:00:00Z","timestamp":1088640000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004,7,1]]},"abstract":"Developments in electronic technology are changing the way business is normally done. This paper investigates how Internet technology reshapes consumer behavior, specifically in online information search. While information search has been a major research stream in the consumer behavior literature, online search for product\/service information is a relatively new area. This paper proposes a conceptual framework for studying the determinants of online information search. Since information search online is a precursor to online purchase, an in\u2010depth understanding of how consumers gather information online is critical to Internet business success.<\/jats:p>","DOI":"10.1108\/10662240410542670","type":"journal-article","created":{"date-parts":[[2004,7,10]],"date-time":"2004-07-10T03:43:30Z","timestamp":1089431010000},"page":"245-253","source":"Crossref","is-referenced-by-count":90,"title":["Determinants of online information search: a critical review and assessment"],"prefix":"10.1108","volume":"14","author":[{"given":"Songpol","family":"Kulviwat","sequence":"first","affiliation":[]},{"given":"Chiquan","family":"Guo","sequence":"additional","affiliation":[]},{"given":"Napatsawan","family":"Engchanil","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022032220232679300_b1","doi-asserted-by":"crossref","unstructured":"Alba, J.W. and Chattopadhyay, A. (1985), \u201cEffects of context and part\u2010category cues on recall of competing brands\u201d, Journal of Marketing Research, Vol. 22 August, pp. 340\u20109.","DOI":"10.1177\/002224378502200309"},{"key":"key2022032220232679300_b2","doi-asserted-by":"crossref","unstructured":"Alba, J.W., Lynch, J., Weitz, B., Janiszewski, C., Lutz, R., Sawyer, A. and Wood, S. (1997), \u201cInteractive home shopping: consumer, retailer, and manufacturer incentives to participate in electronic marketplaces\u201d, Journal of Marketing, Vol. 61 July, pp. 38\u201053.","DOI":"10.1177\/002224299706100303"},{"key":"key2022032220232679300_b3","doi-asserted-by":"crossref","unstructured":"Alba, J.W. and Hutchinson, J.W. (1987), \u201cDimensions of consumer expertise\u201d, Journal of Consumer Research, Vol. 13 March, pp. 411\u201054.","DOI":"10.1086\/209080"},{"key":"key2022032220232679300_b4","unstructured":"Ariely, D. (1999), \u201cControlling information flow: on the importance of control in decision making and the value of information\u201d, working paper, Massachusetts Institute of Technology, Cambridge, MA."},{"key":"key2022032220232679300_b5","doi-asserted-by":"crossref","unstructured":"Babin, B.J., Darden, W.R. and Griffin, M. (1994), \u201cWork and\/or fun: measuring hedonic and utilitarian shopping value\u201d, Journal of Consumer Research, Vol. 20 March, pp. 644\u201056.","DOI":"10.1086\/209376"},{"key":"key2022032220232679300_b6","doi-asserted-by":"crossref","unstructured":"Bailey, J.E. and Pearson, S.W. (1983), \u201cDevelopment of a tool for measuring and analyzing computer user satisfaction\u201d, Management Science, Vol. 29 No. 5, pp. 519\u201029.","DOI":"10.1287\/mnsc.29.5.530"},{"key":"key2022032220232679300_b7","doi-asserted-by":"crossref","unstructured":"Bakos, J.Y. (1997), \u201cReducing buyer search costs: implications for electronic marketplaces\u201d, Management Science, Vol. 43, pp. 1676\u201092.","DOI":"10.1287\/mnsc.43.12.1676"},{"key":"key2022032220232679300_b8","doi-asserted-by":"crossref","unstructured":"Bakos, J.Y. (1991), \u201cA strategic analysis of electronic marketplaces\u201d, MIS Quarterly, Vol. 15 September, pp. 295\u2010310.","DOI":"10.2307\/249641"},{"key":"key2022032220232679300_b9","doi-asserted-by":"crossref","unstructured":"Bakos, J.Y. and Brynjolfsson, E. (2000), \u201cBundling and competition on the Internet\u201d, Marketing Science, Vol. 19 No. 1, pp. 63\u201082.","DOI":"10.1287\/mksc.19.1.63.15182"},{"key":"key2022032220232679300_b10","doi-asserted-by":"crossref","unstructured":"Bandura, A. (1977), \u201cSelf\u2010efficacy: toward a unifying theory of behavioral change\u201d, Psychological Review, Vol. 84 No. 2, pp. 191\u2010215.","DOI":"10.1037\/0033-295X.84.2.191"},{"key":"key2022032220232679300_b11","doi-asserted-by":"crossref","unstructured":"Bandura, A. (1982), \u201cSelf\u2010efficacy mechanism in human agency\u201d, American Psychologist, Vol. 37 No. 2, pp. 122\u201047.","DOI":"10.1037\/0003-066X.37.2.122"},{"key":"key2022032220232679300_b12","doi-asserted-by":"crossref","unstructured":"Baumgartner, H. and Steenkamp, J.\u2010B.E.M. (1996), \u201cExploratory consumer buying behavior: conceptualization and measurement\u201d, International Journal of Research in Marketing, Vol. 13, pp. 121\u201037.","DOI":"10.1016\/0167-8116(95)00037-2"},{"key":"key2022032220232679300_b13","doi-asserted-by":"crossref","unstructured":"Beatty, S.E. and Smith, S.M. (1987), \u201cExternal search effort: an investigation across several product categories\u201d, Journal of Consumer Research, Vol. 14 June, pp. 83\u201095.","DOI":"10.1086\/209095"},{"key":"key2022032220232679300_b14","doi-asserted-by":"crossref","unstructured":"Bellman, S., Lohse, G.L. and Johnson, E.J. (1999), \u201cPredictors of online buying behavior\u201d, Communications of the ACM, Vol. 42 No. 12, pp. 32\u20108.","DOI":"10.1145\/322796.322805"},{"key":"key2022032220232679300_b15","doi-asserted-by":"crossref","unstructured":"Bettman, J.R. and Park, C.W. (1980), \u201cEffects of prior knowledge and experience and phase of the choice process on consumer decision processes: a protocol analysis\u201d, Journal of Consumer Research, Vol. 7 December, pp. 234\u201048.","DOI":"10.1086\/208812"},{"key":"key2022032220232679300_b16","doi-asserted-by":"crossref","unstructured":"Bhatnagar, A., Misra, S. and Rao, H.R. (2000), \u201cOn risk, convenience, and internet shopping behavior\u201d, Communications of the ACM, Vol. 43 No. 11, pp. 98\u2010105.","DOI":"10.1145\/353360.353371"},{"key":"key2022032220232679300_b17","doi-asserted-by":"crossref","unstructured":"Bloch, P.H., Ridgway, N.M. and Sherrell, D.L. (1989), \u201cExtending the concept of shopping: an investigation of browsing behavior\u201d, Journal of the Academy of Marketing Science, Vol. 17 No. 1, pp. 13\u201021.","DOI":"10.1007\/BF02726349"},{"key":"key2022032220232679300_b18","doi-asserted-by":"crossref","unstructured":"Bradlow, E.T. and Schmittlein, D.C. (2000), \u201cThe little engines that could: modeling the performance of World Wide Web search engines\u201d, Marketing Science, Vol. 19 No. 1, pp. 43\u201062.","DOI":"10.1287\/mksc.19.1.43.15180"},{"key":"key2022032220232679300_b19","doi-asserted-by":"crossref","unstructured":"Brucks, M. (1985), \u201cThe effect of product class knowledge on information search behavior\u201d, Journal of Consumer Research, Vol. 12 June, pp. 1\u201015.","DOI":"10.1086\/209031"},{"key":"key2022032220232679300_b20","unstructured":"Burke, R.R. (1998), \u201cReal shopping in a virtual store\u201d, in Bradley, S.P. and Nolan, R.L. (Eds), Sense and Respond: Capturing the Value in the Network Era, Harvard Business School, Boston, MA."},{"key":"key2022032220232679300_b21","doi-asserted-by":"crossref","unstructured":"Chen, H., Chau, M. and Zeng, D. (2002), \u201cCI spider: a tool for competitive intelligence on the Web\u201d, Decision Support Systems, Vol. 34 No. 1, pp. 1\u201016.","DOI":"10.1016\/S0167-9236(02)00002-7"},{"key":"key2022032220232679300_b22","doi-asserted-by":"crossref","unstructured":"Darby, M.R. and Kami, E. (1973), \u201cFree competition and the optimal amount of fraud\u201d, Journal of Law and Economics, Vol. 16 April, pp. 66\u201086.","DOI":"10.1086\/466756"},{"key":"key2022032220232679300_b23","doi-asserted-by":"crossref","unstructured":"DeLone, W.H. (1988), \u201cDeterminants of success for computer usage in small business\u201d, MIS Quarterly, Vol. 12, pp. 51\u201061.","DOI":"10.2307\/248803"},{"key":"key2022032220232679300_b24","doi-asserted-by":"crossref","unstructured":"DeLone, W.H. and McLean, E.R. (1992), \u201cInformation systems success: the quest for the dependent variable\u201d, Information Systems Research, Vol. 3, pp. 60\u201095.","DOI":"10.1287\/isre.3.1.60"},{"key":"key2022032220232679300_b25","doi-asserted-by":"crossref","unstructured":"Dickson, P.R. (2000), \u201cUnderstanding the trade winds: the global evolution of production, consumption and the Internet\u201d, Journal of Consumer Research, Vol. 27 June, pp. 115\u201021.","DOI":"10.1086\/314313"},{"key":"key2022032220232679300_b26","doi-asserted-by":"crossref","unstructured":"Greenleaf, E.A. and Lehmann, D.R. (1995), \u201cReasons for substantial delay in consumer decision making\u201d, Journal of Consumer Research, Vol. 22 September, pp. 186\u201099.","DOI":"10.1086\/209444"},{"key":"key2022032220232679300_b27","doi-asserted-by":"crossref","unstructured":"Guo, C. (2001), \u201cA review on consumer external search: amount and determinants\u201d, Journal of Business and Psychology, Vol. 15 Spring, pp. 505\u201019.","DOI":"10.1023\/A:1007830919114"},{"key":"key2022032220232679300_b28","doi-asserted-by":"crossref","unstructured":"Guo, C. (2002), \u201cCompeting in high growth markets: the case of e\u2010commerce\u201d, Business Horizons, Vol. 45 March\/April, pp. 77\u201083.","DOI":"10.1016\/S0007-6813(02)00191-X"},{"key":"key2022032220232679300_b29","unstructured":"Hagel, J. and Armstrong, A.G. (1997), Net Gain, Harvard Business School Press, Boston, MA."},{"key":"key2022032220232679300_b100","doi-asserted-by":"crossref","unstructured":"Haubl, G. and Trifts, V. (2000), \u201cConsumer decision making in online shopping environments: the effects of interactive decision aids\u201d, Marketing Science, Vol. 19 No. 1, pp. 4\u201021.","DOI":"10.1287\/mksc.19.1.4.15178"},{"key":"key2022032220232679300_b30","doi-asserted-by":"crossref","unstructured":"Hiltz, S.R. and Johnson, K. (1990), \u201cUser satisfaction with computer\u2010mediated communication systems\u201d, Management Science, Vol. 36 No. 6, pp. 739\u201064.","DOI":"10.1287\/mnsc.36.6.739"},{"key":"key2022032220232679300_b31","doi-asserted-by":"crossref","unstructured":"Hirschman, E.C. and Holbrook, M.B. (1982), \u201cHedonic consumption: emerging concepts, methods and propositions\u201d, Journal of Marketing, Vol. 46 Summer, pp. 92\u2010101.","DOI":"10.1177\/002224298204600314"},{"key":"key2022032220232679300_b32","doi-asserted-by":"crossref","unstructured":"Hoffman, D.L. and Novak, T.P. (1996), \u201cMarketing in hypermedia computer\u2010mediated environments: conceptual foundations\u201d, Journal of Marketing, Vol. 60 No. 3, pp. 50\u201068.","DOI":"10.1177\/002224299606000304"},{"key":"key2022032220232679300_b33","unstructured":"Johnson, E.J., Moe, W., Fader, P., Bellman, S. and Lohse, J. (2000), \u201cOn the depth and dynamics of World Wide Web shopping behavior\u201d, working paper, Columbia University, New York, NY."},{"key":"key2022032220232679300_b101","doi-asserted-by":"crossref","unstructured":"Katerattanakul, P. (2002), \u201cFramework of effective Web site design for business\u2010to\u2010consumer Internet commerce\u201d, INFOR, Vol. 40 No. 1, pp. 57\u201070.","DOI":"10.1080\/03155986.2002.11732641"},{"key":"key2022032220232679300_b102","doi-asserted-by":"crossref","unstructured":"Kiel, G.C. and Layton, R. (1981), \u201cDimensions of consumer information seeking behavior\u201d, Journal of Marketing Research, Vol. 18 No. 2, pp. 233\u201040.","DOI":"10.2307\/3150957"},{"key":"key2022032220232679300_b34","doi-asserted-by":"crossref","unstructured":"Klein, L.R. (1998), \u201cEvaluating the potential of interactive media through a new lens: search versus experience goods\u201d, Journal of Business Research, Vol. 41 March, pp. 195\u2010204.","DOI":"10.1016\/S0148-2963(97)00062-3"},{"key":"key2022032220232679300_b35","doi-asserted-by":"crossref","unstructured":"Klein, L.R. and Ford, G. (2003), \u201cConsumer search for information in the digital age: an empirical study of prepurchase search for automobiles\u201d, Journal of Interactive Marketing, Vol. 17 No. 3, pp. 29\u201049.","DOI":"10.1002\/dir.10058"},{"key":"key2022032220232679300_b36","doi-asserted-by":"crossref","unstructured":"Klein, L.R. and Quelch, J.A. (1997), \u201cBusiness\u2010to\u2010business market making on the Internet\u201d, International Marketing Review, Vol. 14 No. 5, pp. 345\u201061.","DOI":"10.1108\/02651339710367647"},{"key":"key2022032220232679300_b37","doi-asserted-by":"crossref","unstructured":"Lee, D.S. (1986), \u201cUsage patterns and sources of assistance to personal computer users\u201d, MIS Quarterly, Vol. 10 No. 4, pp. 313\u201025.","DOI":"10.2307\/249183"},{"key":"key2022032220232679300_b38","doi-asserted-by":"crossref","unstructured":"Li, E.Y. (1997), \u201cPerceived importance of information systems success factors: a meta analysis of group differences\u201d, Information & Management, Vol. 32, pp. 15\u201028.","DOI":"10.1016\/S0378-7206(97)00005-0"},{"key":"key2022032220232679300_b39","doi-asserted-by":"crossref","unstructured":"Lynch, J.G. and Ariely, D. (2000), \u201cWine online: search costs affect competition on price, quality, and distribution\u201d, Marketing Science, Vol. 19 No. 1, pp. 83\u2010103.","DOI":"10.1287\/mksc.19.1.83.15183"},{"key":"key2022032220232679300_b40","doi-asserted-by":"crossref","unstructured":"Malone, T.W., Yates, J. and Benjamin, R.I. (1987), \u201cElectronic market and electronic hierarchies\u201d, Communications of the ACM, Vol. 30 No. 6, pp. 484\u201097.","DOI":"10.1145\/214762.214766"},{"key":"key2022032220232679300_b41","doi-asserted-by":"crossref","unstructured":"Moorthy, S., Ratchford, B.T. and Talukdar, D. (1997), \u201cConsumer information search revisited: theory and empirical analysis\u201d, Journal of Consumer Research, Vol. 23 March, pp. 263\u201077.","DOI":"10.1086\/209482"},{"key":"key2022032220232679300_b42","doi-asserted-by":"crossref","unstructured":"Myers, B.L., Kappelman, L.A. and Prybutok, V.R. (1997), \u201cA comprehensive model for assessing the quality and productivity of the information systems function: toward a theory of information systems assessment\u201d, Information Resources Management Journal, Winter, pp. 6\u201025.","DOI":"10.4018\/irmj.1997010101"},{"key":"key2022032220232679300_b43","doi-asserted-by":"crossref","unstructured":"Nachmias, R. and Gilad, A. (2002), \u201cNeedle in a hyperstack: searching for information on the World Wide Web\u201d, Journal of Research on Technology in Education, Vol. 34 No. 4, pp. 475\u201086.","DOI":"10.1080\/15391523.2002.10782362"},{"key":"key2022032220232679300_b44","doi-asserted-by":"crossref","unstructured":"Nelson, P.J. (1970), \u201cInformation and consumer behavior\u201d, Journal of Political Economy, Vol. 78 No. 2, pp. 311\u201029.","DOI":"10.1086\/259630"},{"key":"key2022032220232679300_b45","doi-asserted-by":"crossref","unstructured":"Newman, J. and Staelin, R. (1971), \u201cMultivariate analysis of differences in buyer decision time\u201d, Journal of Marketing Research, Vol. 8 May, pp. 192\u20108.","DOI":"10.1177\/002224377100800206"},{"key":"key2022032220232679300_b46","doi-asserted-by":"crossref","unstructured":"Novak, T., Hoffman, D.L. and Yung, Y.\u2010F. (2000), \u201cMeasuring the customer experience in online environments: a structural modeling approach\u201d, Marketing Science, Vol. 19 No. 1, pp. 22\u201042.","DOI":"10.1287\/mksc.19.1.22.15184"},{"key":"key2022032220232679300_b47","doi-asserted-by":"crossref","unstructured":"Olshavsky, R.W. (1979), \u201cTask complexity and contingent processing in decision making: a replication and extension\u201d, Organizational Behavior and Human Performance, Vol. 24 December, pp. 300\u201016.","DOI":"10.1016\/0030-5073(79)90032-1"},{"key":"key2022032220232679300_b48","doi-asserted-by":"crossref","unstructured":"Pandey, S.K., Hart, J.J. and Tiwary, S. (2003), \u201cWomen's health and the Internet: understanding emerging trends and implications\u201d, Social Science & Medicine, Vol. 56 No. 1, pp. 179\u201091.","DOI":"10.1016\/S0277-9536(02)00019-9"},{"key":"key2022032220232679300_b103","doi-asserted-by":"crossref","unstructured":"Park, C.W., Mothersbaugh, D.L. and Feick, L. (1994), \u201cConsumer knowledge assessment\u201d, Journal of Consumer Research, Vol. 21 No. 1, pp. 71\u201082.","DOI":"10.1086\/209383"},{"key":"key2022032220232679300_b49","doi-asserted-by":"crossref","unstructured":"Payne, J.R., Bettman, J.R. and Johnson, E.J. (1988), \u201cAdaptive strategy selection in decision making\u201d, Journal of Experimental Psychology: Learning, Memory, and Cognition, Vol. 14 July, pp. 534\u201052.","DOI":"10.1037\/0278-7393.14.3.534"},{"key":"key2022032220232679300_b104","doi-asserted-by":"crossref","unstructured":"Peterson, R. and Merino, M. (2003), \u201cConsumer information search behavior and the Internet\u201d, Psychology & Marketing, Vol. 20 No. 2, pp. 99\u2010122.","DOI":"10.1002\/mar.10062"},{"key":"key2022032220232679300_b50","doi-asserted-by":"crossref","unstructured":"Punj, G. and Staelin, R. (1983), \u201cA model of consumer information search behavior for new automobiles\u201d, Journal of Consumer Research, Vol. 9, pp. 366\u201080.","DOI":"10.1086\/208931"},{"key":"key2022032220232679300_b51","doi-asserted-by":"crossref","unstructured":"Ratchford, B., Lee, M.\u2010S. and Talukdar, D. (2003), \u201cThe impact of the Internet on information search for automobiles\u201d, Journal of Marketing Research, Vol. XL, pp. 193\u2010209.","DOI":"10.1509\/jmkr.40.2.193.19221"},{"key":"key2022032220232679300_b52","doi-asserted-by":"crossref","unstructured":"Saarinen, T. (1996), \u201cAn expanded instrument for evaluating information system success\u201d, Information & Management, Vol. 31, pp. 103\u201018.","DOI":"10.1016\/S0378-7206(96)01075-0"},{"key":"key2022032220232679300_b53","doi-asserted-by":"crossref","unstructured":"Schmidt, J.B. and Spreng, R. (1996), \u201cA proposed model of external consumer information search\u201d, Journal of the Academy of Marketing Science, Vol. 24 Summer, pp. 246\u201056.","DOI":"10.1177\/0092070396243005"},{"key":"key2022032220232679300_b54","doi-asserted-by":"crossref","unstructured":"Seddon, P.B. (1997), \u201cA respecification and extension of the DeLone and McLean model of IS success\u201d, Information Systems Research, Vol. 8 No. 3, pp. 240\u201053.","DOI":"10.1287\/isre.8.3.240"},{"key":"key2022032220232679300_b55","unstructured":"Srinivasan, N. (1990), \u201cPre\u2010purchase external search for information\u201d, in Zeithaml, V.E. (Ed.), Review of Marketing, American Marketing Association, Chicago, IL, pp. 153\u201089."},{"key":"key2022032220232679300_b56","doi-asserted-by":"crossref","unstructured":"Srinivasan, N. and Ratchford, B. (1991), \u201cAn empirical test of a model of external search for automobiles\u201d, Journal of Consumer Research, Vol. 18, pp. 233\u201042.","DOI":"10.1086\/209255"},{"key":"key2022032220232679300_b57","doi-asserted-by":"crossref","unstructured":"Stigler, G. (1961), \u201cThe economics of information\u201d, Journal of Political Economy, Vol. 69 January\/February, pp. 213\u201025.","DOI":"10.1086\/258464"},{"key":"key2022032220232679300_b58","doi-asserted-by":"crossref","unstructured":"Titus, P. and Everett, P. (1995), \u201cThe consumer retail search process: a conceptual model and research agenda\u201d, Journal of the Academy of Marketing Science, Vol. 23 No. 2, pp. 106\u201019.","DOI":"10.1177\/0092070395232003"},{"key":"key2022032220232679300_b59","unstructured":"Vogelstein, F. (2002), \u201cElectronic commerce\u201d, Fortune, Vol. 146 No. 13, p. 166."},{"key":"key2022032220232679300_b60","doi-asserted-by":"crossref","unstructured":"Weening, M.W.H. and Maarleveld, M. (2002), \u201cThe impact of time constraint on information search strategies in complex choice tasks\u201d, Journal of Economic Psychology, Vol. 23 No. 6, pp. 689\u201092.","DOI":"10.1016\/S0167-4870(02)00134-4"},{"key":"key2022032220232679300_b61","doi-asserted-by":"crossref","unstructured":"Widing, R.E. II and Talarzyk, W.W. (1993), \u201cElectronic information systems for consumers: an evaluation of computer\u2010assisted formats in multiple decision environments\u201d, Journal of Marketing Research, Vol. 30 May, pp. 125\u201041.","DOI":"10.1177\/002224379303000201"},{"key":"key2022032220232679300_b62","unstructured":"Wilkie, W.L. and Dickson, P.R. (1985), \u201cConsumer information search and shopping behavior\u201d, Management Science Institute paper series, Cambridge, MA."},{"key":"key2022032220232679300_b63","doi-asserted-by":"crossref","unstructured":"Wright, P. (1975), \u201cConsumer choice strategies: simplifying vs optimizing\u201d, Journal of Marketing Research, Vol. 11, pp. 60\u20107.","DOI":"10.1177\/002224377501200109"},{"key":"key2022032220232679300_b64","doi-asserted-by":"crossref","unstructured":"Sohn, Y.S., Joun, H. and Chang, D.R. (2002), \u201cA model of consumer information search and online network externalities\u201d, Journal of Interactive Marketing, Vol. 16 No. 4, pp. 2\u201014.","DOI":"10.1002\/dir.10039"},{"key":"key2022032220232679300_b65","doi-asserted-by":"crossref","unstructured":"Zhang, H. and Salvendry, G. (2001), \u201cThe implications of visualization ability and structure preview design for Web information search tasks\u201d, International Journal of Human\u2010Computer Interaction, Vol. 13 No. 1, pp. 75\u201095.","DOI":"10.1207\/S15327590IJHC1301_5"}],"container-title":["Internet Research"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/10662240410542670","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/10662240410542670\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/10662240410542670\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,3,22]],"date-time":"2022-03-22T21:02:06Z","timestamp":1647982926000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/10662240410542670\/full\/html"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004,7,1]]},"references-count":70,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2004,7,1]]}},"alternative-id":["10.1108\/10662240410542670"],"URL":"https:\/\/doi.org\/10.1108\/10662240410542670","relation":{},"ISSN":["1066-2243"],"issn-type":[{"value":"1066-2243","type":"print"}],"subject":[],"published":{"date-parts":[[2004,7,1]]}}}