{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,3,19]],"date-time":"2024-03-19T12:25:19Z","timestamp":1710851119576},"reference-count":44,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2012,2,10]],"date-time":"2012-02-10T00:00:00Z","timestamp":1328832000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012,2,10]]},"abstract":"Purpose<\/jats:title>Away from central public authorities, regional (also called rural) enterprises do not have direct, physical access to all the services that governmental or public agencies offer. Very often, these services are essential for enterprises, mostly small and medium\u2010sized enterprises (SMEs), in such areas, in order to perform their business operations. This paper aims to present an example of how such types of information management and use took place in the case of familiarizing rural SMEs with the use of e\u2010government.<\/jats:p><\/jats:sec>Design\/methodology\/approach<\/jats:title>This paper is a case study of how a practical application is designed and developed for the blended training of rural SMEs. First of all, an identification of the main information resources that will be stored, annotated, shared and accessed through the system took place. Then, an outline of the general architecture and user roles involved was developed. System analysis and specification using Unified Modeling Language (UML) then took place. This was accompanied by design and specification of the database, based on appropriate metadata schemas for describing the information resources. The whole process was completed by the design and prototype development of the interface, which was put into public operation and testing with a sample set of real users.<\/jats:p><\/jats:sec>Findings<\/jats:title>Although there are several information management systems focusing on the education and training of rural stakeholders, their learning resources are not directly relevant to SMEs' needs. The main finding of this paper is that it shows a complete case study of designing, developing and evaluating an information technology application for rural businesses.<\/jats:p><\/jats:sec>Originality\/value<\/jats:title>The value of the approach presented here is the combination of training resources in an information system with a blended training approach, so that it better matches the learning needs of SMEs. Through this web\u2010based environment, rural SMEs are able to find information on the e\u2010government services offered in their region, as well as gaining access to e\u2010learning content on how they can use such services.<\/jats:p><\/jats:sec>","DOI":"10.1108\/00330331211204593","type":"journal-article","created":{"date-parts":[[2012,2,11]],"date-time":"2012-02-11T12:08:49Z","timestamp":1328962129000},"page":"123-143","source":"Crossref","is-referenced-by-count":6,"title":["An online information system to support blended training of rural SMEs on e\u2010government"],"prefix":"10.1108","volume":"46","author":[{"given":"Argiris","family":"Tzikopoulos","sequence":"first","affiliation":[]},{"given":"Nikos","family":"Manouselis","sequence":"additional","affiliation":[]},{"given":"Kostas","family":"Kastrantas","sequence":"additional","affiliation":[]},{"given":"Constantina","family":"Costopoulou","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022021419583514100_b1","doi-asserted-by":"crossref","unstructured":"Adomavicius, G. and Tuzhilin, A. (2005), \u201cTowards the next generation of recommender systems: a survey of the state\u2010of\u2010the\u2010art and possible extensions\u201d, IEEE Transactions on Knowledge and Data Engineering, Vol. 17 No. 6, pp. 734\u201049.","DOI":"10.1109\/TKDE.2005.99"},{"key":"key2022021419583514100_b2","unstructured":"Barnes, S. and Vidgen, R. (2002), \u201cAn integrative approach to the assessment of e\u2010commerce quality\u201d, Journal of Electronic Commerce Research, Vol. 3 No. 3, pp. 114\u201027."},{"key":"key2022021419583514100_b3","doi-asserted-by":"crossref","unstructured":"Batini, C., Grosso, R. and Longobardi, G. (2006), \u201cDesign of repositories of conceptual schemas for large\u2010scale e\u2010government projects\u201d, Electronic Government: An International Journal, Vol. 3 No. 3, pp. 306\u201028.","DOI":"10.1504\/EG.2006.009601"},{"key":"key2022021419583514100_b4","unstructured":"Boggs, W. and Boggs, M. (2002), Matering UML with Rational Rose, SYBEX, Almeda, CA."},{"key":"key2022021419583514100_b5","doi-asserted-by":"crossref","unstructured":"Bose, R. (2004), \u201cE\u2010government infrastructure and technologies for education and training\u201d, Electronic Government: An International Journal, Vol. 1 No. 4, pp. 349\u201061.","DOI":"10.1504\/EG.2004.005907"},{"key":"key2022021419583514100_b6","doi-asserted-by":"crossref","unstructured":"Cannarella, C. and Piccioni, V. (2005), \u201cKnowledge building in rural areas\u201d, International Journal of Rural Management, Vol. 1 No. 1, pp. 25\u201043.","DOI":"10.1177\/097306800400100102"},{"key":"key2022021419583514100_b7","doi-asserted-by":"crossref","unstructured":"Chen, Y., Chen, H.M., Ching, R.K.H. and Huang, W.W. (2007), \u201cElectronic government implementation: a comparison between developed and developing countries\u201d, International Journal of Electronic Government Research, Vol. 3 No. 2, pp. 45\u201061.","DOI":"10.4018\/jegr.2007040103"},{"key":"key2022021419583514100_b8","doi-asserted-by":"crossref","unstructured":"Costopoulou, C.I., Ntaliani, M.S., Maliappis, M.T., Georgiades, R. and Sideridis, A.B. (2010), \u201cOnline educational repositories for promoting agricultural knowledge\u201d, Journal of Agricultural Informatics, Vol. 1 No. 3, pp. 66\u201072.","DOI":"10.17700\/jai.2010.1.2.21"},{"key":"key2022021419583514100_b9","unstructured":"Drigas, A.S. and Koukianaki, L.G. (2006), \u201cAn open distance learning e\u2010system to support SMEs e\u2010enterprising\u201d, Proceedings of the 5th WSEAS International Conference on Artificial Intelligence, Knowledge Engineering and Data Bases, Madrid, Spain, February 15\u201017, pp. 297\u2010302."},{"key":"key2022021419583514100_b13","unstructured":"e\u2010GMS (2004), \u201cE\u2010Government Metadata Standard version 3.0\u201d, available at www.govtalk.gov.uk\/schemasstandards\/metadata_document.asp?docnum=872."},{"key":"key2022021419583514100_b10","unstructured":"European Commission (2003a), The Role of E\u2010government for Europe's Future, Communication from the Commission to the Council, the European Parliament, the European Economic and Social Committee and the Committee of the Regions, European Commission, Brussels."},{"key":"key2022021419583514100_b11","unstructured":"European Commission (2003b), The New SME Definition. User Guide and Model Declaration, Enterprise and Industry Publications, Brussels."},{"key":"key2022021419583514100_b12","unstructured":"European Commission (2005), i2010 \u2013 A European Information Society for Growth and Employment, European Commission, Brussels."},{"key":"key2022021419583514100_b14","doi-asserted-by":"crossref","unstructured":"Falivene, G.M. and Silva, G.M. (2008), \u201cReflections and proposals on public officials training and promotion of e\u2010government\u201d, International Journal of Electronic Government Research, Vol. 4 No. 2, pp. 43\u201058.","DOI":"10.4018\/jegr.2008040104"},{"key":"key2022021419583514100_b15","doi-asserted-by":"crossref","unstructured":"Hill, J.R. (2007), \u201cReflections on resource\u2010based learning environments: continuing the exploration of opportunities and obstacles\u201d, International Journal of Knowledge and Learning, Vol. 3 No. 1, pp. 12\u201029.","DOI":"10.1504\/IJKL.2007.012639"},{"key":"key2022021419583514100_b16","doi-asserted-by":"crossref","unstructured":"Huang, M. (2009), \u201cRural e\u2010government for SMEs: case studies in China\u201d, International Journal of Electronic Democracy, Vol. 1 No. 2, pp. 124\u201035.","DOI":"10.1504\/IJED.2009.028542"},{"key":"key2022021419583514100_b17","unstructured":"IEEE LOM (2002), Draft Standard for Learning Object Metadata, IEEE 1484.12.1, IEEE Learning Technology Standards Committee, IEEE, New York, NY."},{"key":"key2022021419583514100_b18","unstructured":"INNOVA (2006), available at: http:\/\/innova.pcmg.si\/content1.php."},{"key":"key2022021419583514100_b19","unstructured":"INTELS (2007), available at: www.intels.biz\/."},{"key":"key2022021419583514100_b20","doi-asserted-by":"crossref","unstructured":"Karamolegkos, P., Maroudas, A. and Manouselis, N. (2010), \u201cTraining resources and e\u2010government services for rural SMEs: the rural inclusion platform\u201d, Journal of Agricultural Informatics, Vol. 1 No. 3, pp. 58\u201065.","DOI":"10.17700\/jai.2010.1.2.20"},{"key":"key2022021419583514100_b21","doi-asserted-by":"crossref","unstructured":"Karetsos, S., Manouselis, N. and Costopoulou, C. (2011), \u201cModeling an e\u2010government observatory for rural SMEs using UML with RUP\u201d, Operational Research: An International Journal, Vol. 11 No. 1, pp. 59\u201075.","DOI":"10.1007\/s12351-009-0060-8"},{"key":"key2022021419583514100_b22","doi-asserted-by":"crossref","unstructured":"Kotey, B. and Folker, C. (2007), \u201cEmployee training in SMEs: effect of size and firm type \u2013 family and nonfamily\u201d, Journal of Small Business Management, Vol. 45 No. 2, pp. 214\u201038.","DOI":"10.1111\/j.1540-627X.2007.00210.x"},{"key":"key2022021419583514100_b23","doi-asserted-by":"crossref","unstructured":"Lytras, M.D. and Sicilia, M.\u2010A. (2007), \u201cWhere is the value in metadata?\u201d, International Journal of Metadata, Semantics and Ontologies, Vol. 2 No. 4, pp. 235\u201041.","DOI":"10.1504\/IJMSO.2007.019442"},{"key":"key2022021419583514100_b24","unstructured":"Manouselis, N., Salokhe, G. and Keizer, J. (2008a), \u201cComparing different metadata application profiles for agricultural learning repositories\u201d, in Sicilia, M.\u2010A. and Lytras, M. (Eds), Post\u2010Proceedings of the 2nd International Conference on Metadata and Semantics, Springer, New York, NY."},{"key":"key2022021419583514100_b25","unstructured":"Manouselis, N., Kastrantas, K., Tzikopoulos, A., Costopoulou, C. and Sideridis, A. (2007), \u201cRural\u2010eGov Metadata Models Specification\u201d, Rural\u2010eGov project deliverable, September 25."},{"key":"key2022021419583514100_b26","doi-asserted-by":"crossref","unstructured":"Manouselis, N., Kastrantas, K., Tzikopoulos, A., Costopoulou, C. and Sideridis, A.B. (2008b), \u201cImplementing an e\u2010government observatory for rural SMEs\u201d, Proceedings of the First World Summit on Emerging Technologies and Information Systems for the Knowledge Society (WSKS 2008), Lecture Notes in Computer Science\/Lecture Notes in Artificial Intelligence, Vol. 5288, Springer, Berlin, pp. 583\u201092.","DOI":"10.1007\/978-3-540-87781-3_63"},{"key":"key2022021419583514100_b27","doi-asserted-by":"crossref","unstructured":"Manouselis, N., Najjar, J., Kastrantas, K., Salokhe, G., Stracke, C.M. and Duval, E. (2010), \u201cMetadata interoperability in agricultural learning repositories: an analysis\u201d, Computers and Electronics in Agriculture, Vol. 70 No. 2, pp. 302\u201020.","DOI":"10.1016\/j.compag.2009.07.007"},{"key":"key2022021419583514100_b28","unstructured":"Miller, P. (1996), \u201cMetadata for the masses\u201d, Ariadne, Vol. 5."},{"key":"key2022021419583514100_b29","unstructured":"National Information Standards Organization (2004), Understanding Metadata, National Information Standards Organization Press, Bethesda, MD."},{"key":"key2022021419583514100_b30","unstructured":"NISSOS (2007), available at: www.maltaenterprise.com\/page.asp?p=326&l=1."},{"key":"key2022021419583514100_b31","doi-asserted-by":"crossref","unstructured":"Ntaliani, M., Costopoulou, C., Manouselis, N. and Karetsos, S. (2009), \u201cM\u2010governemnt services for rural SMEs\u201d, International Journal of Electronic Security and Digital Forensics, Inderscience, Vol. 2 No. 4, pp. 407\u201023.","DOI":"10.1504\/IJESDF.2009.027672"},{"key":"key2022021419583514100_b32","doi-asserted-by":"crossref","unstructured":"O'Toole, K. (2007), \u201cE\u2010governance in Australian local government: spinning a web around community\u201d, International Journal of Electronic Government Research, Vol. 3 No. 4, pp. 58\u201083.","DOI":"10.4018\/jegr.2007100104"},{"key":"key2022021419583514100_b33","unstructured":"Palavitsinis, N., Ebner, H., Manouselis, N. and Sanchez\u2010Alonso, S. (2011), \u201cUsing e\u2010learning technologies and standards to make educational content available: the Organic.Edunet approach\u201d, Journal of Information Technology in Agriculture, Vol. 4 No. 1."},{"key":"key2022021419583514100_b34","unstructured":"Parfett, M., Evans, C. and Beynon\u2010Davies, P. (2007), \u201cRural\u2010eGov SMEs training requirements\u201d, Rural\u2010eGov project deliverable, October 10."},{"key":"key2022021419583514100_b35","doi-asserted-by":"crossref","unstructured":"Powell, J. and Houghton, J. (2008), \u201cAction learning as a core process for SME business support\u201d, Action Learning: Research & Practice, Vol. 5 No. 2, pp. 173\u201084.","DOI":"10.1080\/14767330802185871"},{"key":"key2022021419583514100_b36","doi-asserted-by":"crossref","unstructured":"Pratchett, L., Wingfield, M. and Polat, R.K. (2006), \u201cLocal democracy online: an analysis of local government web sites in England and Wales\u201d, International Journal of Electronic Government Research, Vol. 2 No. 3, pp. 75\u201092.","DOI":"10.4018\/jegr.2006070104"},{"key":"key2022021419583514100_b37","unstructured":"Salkute, V.R. and Kohle, S.R. (2011), \u201cE\u2010government milestones in rural India: e\u2010agro aspects\u201d, International Journal of Enterprise Computing and Business Systems, Vol. 1 No. 2."},{"key":"key2022021419583514100_b38","doi-asserted-by":"crossref","unstructured":"Sen, A. (2004), \u201cMetadata management: past, present and future\u201d, Decision Support Systems, Vol. 37, pp. 151\u201073.","DOI":"10.1016\/S0167-9236(02)00208-7"},{"key":"key2022021419583514100_b39","doi-asserted-by":"crossref","unstructured":"Sengupta, B. and Bandyopadhyay, M.K. (2009), \u201cPolicy issues for e\u2010government services for rural areas\u201d, International Journal of Electronic Democracy, Vol. 1 No. 2, pp. 136\u201048.","DOI":"10.1504\/IJED.2009.028543"},{"key":"key2022021419583514100_b40","unstructured":"SMECTRA (2006), available at: http:\/\/smectra.net."},{"key":"key2022021419583514100_b41","doi-asserted-by":"crossref","unstructured":"Steinacker, A., Ghavam, A. and Steinmetz, R. (2001), \u201cMetadata standards for web\u2010based resources\u201d, IEEE Multimedia, Vol. 8 No. 1, pp. 70\u20106.","DOI":"10.1109\/93.923956"},{"key":"key2022021419583514100_b42","unstructured":"Taylor, C. (2003), \u201cAn introduction to metadata\u201d, University of Queensland Library, available at: www.library.uq.edu.au\/iad\/ctmeta4.html."},{"key":"key2022021419583514100_b43","unstructured":"Tzikopoulos, A., Manouselis, N., Yialouris, C.P. and Sideridis, A.B. (2007), \u201cUsing educational metadata in a learning repository that supports lifelong learning needs of rural SMEs\u201d, Proceedings of the EFITA\/WCCA 2007 Conference on Environmental and Rural Sustainability through ICT, Glasgow, July 2\u20105."},{"key":"key2022021419583514100_b44","unstructured":"Vargas\u2010Vera, M. and Lytras, M.D. (2009), \u201cPersonalization agenda in dynamic e\u2010learning environments: a meta analysis of semantic annotation and learning context awareness factors\u201d, International Journal of Knowledge and Learning, Vol. 5 No. 1."}],"container-title":["Program"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/00330331211204593\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/00330331211204593\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,2,15]],"date-time":"2022-02-15T05:29:46Z","timestamp":1644902986000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/00330331211204593\/full\/html"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012,2,10]]},"references-count":44,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2012,2,10]]}},"alternative-id":["10.1108\/00330331211204593"],"URL":"https:\/\/doi.org\/10.1108\/00330331211204593","relation":{},"ISSN":["0033-0337"],"issn-type":[{"value":"0033-0337","type":"print"}],"subject":[],"published":{"date-parts":[[2012,2,10]]}}}