{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,3,29]],"date-time":"2024-03-29T16:31:39Z","timestamp":1711729899467},"reference-count":35,"publisher":"Elsevier BV","issue":"2","license":[{"start":{"date-parts":[[2004,5,1]],"date-time":"2004-05-01T00:00:00Z","timestamp":1083369600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Telematics and Informatics"],"published-print":{"date-parts":[[2004,5]]},"DOI":"10.1016\/s0736-5853(03)00056-x","type":"journal-article","created":{"date-parts":[[2003,7,16]],"date-time":"2003-07-16T13:58:06Z","timestamp":1058363886000},"page":"183-196","source":"Crossref","is-referenced-by-count":7,"title":["Future business relationships\u2013\u2013traditional, electronic, virtual or hybrid?"],"prefix":"10.1016","volume":"21","author":[{"given":"Judy","family":"Zolkiewski","sequence":"first","affiliation":[]},{"given":"Dale","family":"Littler","sequence":"additional","affiliation":[]}],"member":"78","reference":[{"key":"10.1016\/S0736-5853(03)00056-X_BIB1","doi-asserted-by":"crossref","first-page":"441","DOI":"10.1016\/S0019-8501(99)00071-1","article-title":"The impact of Internet use on business-to-business marketing","volume":"29","author":"Avlonitis","year":"2000","journal-title":"Industrial Marketing Management"},{"issue":"7","key":"10.1016\/S0736-5853(03)00056-X_BIB2","doi-asserted-by":"crossref","first-page":"470","DOI":"10.1108\/00251740010373485","article-title":"The company\u2019s web site: different configurations, evolutionary path","volume":"38","author":"Azzone","year":"2000","journal-title":"Management Decision"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB3","doi-asserted-by":"crossref","first-page":"199","DOI":"10.2307\/3151365","article-title":"Case research in marketing: opportunities, problems, and a process","author":"Bonoma","year":"1985","journal-title":"Journal of Marketing Research"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB4","unstructured":"Chen, H.-Y., Wilson, D.T., 2000. Online auctions: are relationships doomed? In: Proceedings of the 16th Annual IMP Conference, Bath, 2000"},{"issue":"April","key":"10.1016\/S0736-5853(03)00056-X_BIB5","doi-asserted-by":"crossref","first-page":"11","DOI":"10.2307\/1251126","article-title":"Developing buyer\u2013seller relationships","volume":"51","author":"Dwyer","year":"1987","journal-title":"Journal of Marketing"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB6","series-title":"Business Marketing: An Interaction and Network Perspective","article-title":"Methodology and industrial networks","author":"Easton","year":"1995"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB7","series-title":"Managing Business Relationships","author":"Ford","year":"1998"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB8","first-page":"399","article-title":"Inertia and creeping rationality in strategic decision processes","volume":"27","author":"Friedrickson","year":"1989","journal-title":"Academy of Management Journal"},{"issue":"1","key":"10.1016\/S0736-5853(03)00056-X_BIB9","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1016\/0148-2963(90)90037-E","article-title":"Relationship approach to marketing in service contexts: the marketing and organizational behaviour interface","volume":"20","author":"Gr\u00f6nroos","year":"1990","journal-title":"Journal of Business Research"},{"issue":"4","key":"10.1016\/S0736-5853(03)00056-X_BIB10","doi-asserted-by":"crossref","first-page":"252","DOI":"10.1007\/BF02893863","article-title":"Relationship marketing: the strategy continuum","volume":"23","author":"Gr\u00f6nroos","year":"1995","journal-title":"Journal of the Academy of Marketing Science"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB11","series-title":"Total Relationship Marketing","author":"Gummesson","year":"1999"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB12","series-title":"International Marketing and Purchasing of Industrial Goods","year":"1982"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB13","first-page":"97","article-title":"E-hubs: the new B2B marketplaces","author":"Kaplan","year":"2000","journal-title":"Harvard Business Review"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB14","doi-asserted-by":"crossref","first-page":"31","DOI":"10.2307\/1252159","article-title":"Forces impinging on long-term relationships in the United States: an historical perspective","volume":"62","author":"Keep","year":"1998","journal-title":"Journal of Marketing"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB15","unstructured":"Leavitt, R.B., 1999. Cisco systems. In: Hutt, M.D., Speh, T.W. (Eds.), 2001. Business Marketing Management, seventh ed. Harcourt College Publishers, USA"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB16","unstructured":"Leek, S., Turnbull, P., Naud\u00e9, P., 2000. Is the interaction approach of any relevance in an IT\/e-commerce driven world? In: Proceedings of the 16th Annual IMP Conference, Bath"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB17","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1016\/S0148-2963(96)00152-X","article-title":"Relationship marketing theory in practice: a case study","volume":"39","author":"Lewin","year":"1997","journal-title":"Journal of Business Research"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB18","series-title":"The Marketing Initiative","article-title":"Marketing planning in new technology sectors","author":"Littler","year":"1994"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB19","series-title":"Management Accounting: The Challenge of Technological Innovation","author":"Littler","year":"1989"},{"issue":"3","key":"10.1016\/S0736-5853(03)00056-X_BIB20","doi-asserted-by":"crossref","first-page":"231","DOI":"10.1016\/0305-0483(90)90037-A","article-title":"The management of new technology based businesses: the existentialist firm","volume":"18","author":"Littler","year":"1990","journal-title":"Omega"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB21","series-title":"Qualitative Data Analysis: An Expanded Sourcebook","author":"Miles","year":"1994"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB22","doi-asserted-by":"crossref","first-page":"135","DOI":"10.1002\/smj.4250150205","article-title":"Characteristics of partnership success: partnership attributes, communication behavior and conflict resolution techniques","volume":"15","author":"Mohr","year":"1994","journal-title":"Strategic Management Journal"},{"issue":"July","key":"10.1016\/S0736-5853(03)00056-X_BIB23","doi-asserted-by":"crossref","first-page":"20","DOI":"10.2307\/1252308","article-title":"The commitment\u2013trust theory of relationship marketing","volume":"58","author":"Morgan","year":"1994","journal-title":"Journal of Marketing"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB24","unstructured":"Nielson, C.C., Wilson, E.J., 1994. Interorganizational cooperation in buyer\u2013seller relationships. In: Sheth, J.N., Parvatiyar, A., (Eds.), 1994 Research Conference Proceedings: Relationship Marketing: Theory, Methods and Applications. Emory University Atlanta: Center for Relationship Marketing, Roberto C. Goizueta Business School"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB25","unstructured":"N\u00f8kkentved, C., Hadaa, L., 2000. Collaborative processes in supply Networks. In: Proceedings of the 16th Annual IMP Conference, Bath"},{"issue":"1","key":"10.1016\/S0736-5853(03)00056-X_BIB26","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1177\/147078530204400102","article-title":"eB2B: analysis of business-to-business e-commerce and how research can adapt to meet future challenges","volume":"44","author":"Noyce","year":"2002","journal-title":"International Journal of Market Research"},{"issue":"1","key":"10.1016\/S0736-5853(03)00056-X_BIB27","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1108\/09576050010306369","article-title":"Electronic trading in the supply chain: a holistic implementation framework","volume":"13","author":"Pawar","year":"2000","journal-title":"Logistics Information Management"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB28","series-title":"Competitive Strategy: Techniques for Analyzing Industries and Competitors","author":"Porter","year":"1980"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB29","series-title":"Handbook of Relationship Marketing","year":"2000"},{"issue":"11\/12","key":"10.1016\/S0736-5853(03)00056-X_BIB30","doi-asserted-by":"crossref","first-page":"832","DOI":"10.1108\/03090569710190569","article-title":"Consensus and collaboration: norm-regulated behavior in industrial marketing relationships","volume":"31","author":"Spekman","year":"1997","journal-title":"European Journal of Marketing"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB31","doi-asserted-by":"crossref","first-page":"127","DOI":"10.1016\/S0019-8501(96)00123-X","article-title":"Employing information technology in purchasing. buyer\u2013seller relationships and size of the supplier base","volume":"26","author":"Stump","year":"1997","journal-title":"Industrial Marketing Management"},{"issue":"3","key":"10.1016\/S0736-5853(03)00056-X_BIB32","first-page":"33","article-title":"Learning to love extranets","volume":"8","author":"Vlosky","year":"1999","journal-title":"Marketing Management"},{"issue":"1","key":"10.1016\/S0736-5853(03)00056-X_BIB33","doi-asserted-by":"crossref","first-page":"67","DOI":"10.1016\/S1320-1646(94)70279-3","article-title":"Business dancing\u2013\u2013the nature and role of interfirm relations in business strategy","volume":"2","author":"Wilkinson","year":"1994","journal-title":"Asia\u2013Australia Marketing Journal"},{"key":"10.1016\/S0736-5853(03)00056-X_BIB34","series-title":"Case Study Research Design and Methods","author":"Yin","year":"1994"},{"issue":"May","key":"10.1016\/S0736-5853(03)00056-X_BIB35","first-page":"312","article-title":"Two contributions from sociology to marketing thought: a qualitative and a quantitative perspective","volume":"31","author":"Zinkhan","year":"1994","journal-title":"Journal of Business Research"}],"container-title":["Telematics and Informatics"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S073658530300056X?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S073658530300056X?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2019,3,17]],"date-time":"2019-03-17T07:50:48Z","timestamp":1552809048000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S073658530300056X"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004,5]]},"references-count":35,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2004,5]]}},"alternative-id":["S073658530300056X"],"URL":"https:\/\/doi.org\/10.1016\/s0736-5853(03)00056-x","relation":{},"ISSN":["0736-5853"],"issn-type":[{"value":"0736-5853","type":"print"}],"subject":[],"published":{"date-parts":[[2004,5]]}}}