{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,16]],"date-time":"2024-09-16T05:59:55Z","timestamp":1726466395859},"reference-count":97,"publisher":"Elsevier BV","license":[{"start":{"date-parts":[[2019,6,1]],"date-time":"2019-06-01T00:00:00Z","timestamp":1559347200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":["elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["Computers in Human Behavior"],"published-print":{"date-parts":[[2019,6]]},"DOI":"10.1016\/j.chb.2018.10.020","type":"journal-article","created":{"date-parts":[[2018,10,15]],"date-time":"2018-10-15T06:31:47Z","timestamp":1539585107000},"page":"324-336","update-policy":"http:\/\/dx.doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":6,"special_numbering":"C","title":["Exploring interaction differences in Microblogging Word of Mouth between entrepreneurial and conventional service providers"],"prefix":"10.1016","volume":"95","author":[{"given":"Lukman","family":"Aroean","sequence":"first","affiliation":[]},{"given":"Dimitrios","family":"Dousios","sequence":"additional","affiliation":[]},{"given":"Nina","family":"Michaelidou","sequence":"additional","affiliation":[]}],"member":"78","reference":[{"issue":"2","key":"10.1016\/j.chb.2018.10.020_bib1","doi-asserted-by":"crossref","first-page":"227","DOI":"10.1108\/13522750810864468","article-title":"Introducing structuration theory in communal consumption behavior research","volume":"11","author":"Algesheimer","year":"2008","journal-title":"Qualitative Market Research: An International Journal"},{"issue":"3","key":"10.1016\/j.chb.2018.10.020_bib2","doi-asserted-by":"crossref","first-page":"265","DOI":"10.1177\/1094670515583064","article-title":"The transformative value of a service experience","volume":"18","author":"Anderson","year":"2015","journal-title":"Journal of Service Research"},{"key":"10.1016\/j.chb.2018.10.020_bib3","article-title":"E-customization","volume":"XL","author":"Ansari","year":"2003","journal-title":"Journal of Marketing Research"},{"issue":"9","key":"10.1016\/j.chb.2018.10.020_bib4","doi-asserted-by":"crossref","first-page":"1473","DOI":"10.1016\/j.jbusres.2012.09.010","article-title":"The multi-layered nature of the internet-based democratization of brand management","volume":"66","author":"Asmussen","year":"2013","journal-title":"Journal of Business Research"},{"issue":"5","key":"10.1016\/j.chb.2018.10.020_bib5","doi-asserted-by":"crossref","first-page":"566","DOI":"10.1016\/j.jbusres.2007.01.001","article-title":"Entrepreneurial orientation of SMEs, product innovativeness, and performance","volume":"60","author":"Avlonitis","year":"2007","journal-title":"Journal of Business Research"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib6","doi-asserted-by":"crossref","first-page":"93","DOI":"10.1177\/017084069701800106","article-title":"Institutionalization and structuration: Studying the links between action and institution","volume":"18","author":"Barley","year":"1997","journal-title":"Organization Studies"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib7","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1016\/S0148-2963(03)00074-2","article-title":"Just entrepreneurial enough: The moderating effect of entrepreneurship on the relationship between market orientation and performance","volume":"58","author":"Bhuian","year":"2005","journal-title":"Journal of Business Research"},{"year":"1991","series-title":"Giddens's theory of structuration: A critical appreciation","key":"10.1016\/j.chb.2018.10.020_bib8"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib3a","doi-asserted-by":"crossref","first-page":"6","DOI":"10.1177\/1094670514537709","article-title":"Service systems: A broadened framework and research agenda on value propositions, engagement, and service experience","volume":"18","author":"Chandler","year":"2015","journal-title":"Journal of Service Research"},{"key":"10.1016\/j.chb.2018.10.020_bib9","doi-asserted-by":"crossref","first-page":"79","DOI":"10.1016\/j.chb.2013.12.029","article-title":"The interaction of political behaviors in information systems implementation processes \u2013 structuration theory","volume":"33","author":"Chang","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"10.1016\/j.chb.2018.10.020_bib10","doi-asserted-by":"crossref","first-page":"65","DOI":"10.2307\/4132321","article-title":"Shaping up for E-commerce: Institutional enablers of the organizational assimilation of web technologies","volume":"26","author":"Chatterjee","year":"2002","journal-title":"MIS Quarterly"},{"key":"10.1016\/j.chb.2018.10.020_bib11","doi-asserted-by":"crossref","first-page":"747","DOI":"10.1016\/j.jbusvent.2004.07.004","article-title":"Reconciling diverse approaches to opportunity research using the structuration theory","volume":"20","author":"Chiasson","year":"2005","journal-title":"Journal of Business Venturing"},{"issue":"11\/12","key":"10.1016\/j.chb.2018.10.020_bib12","doi-asserted-by":"crossref","first-page":"1689","DOI":"10.1108\/03090561211260040","article-title":"Cross-national differences in e-WOM influence","volume":"46","author":"Christodoulides","year":"2012","journal-title":"European Journal of Marketing"},{"key":"10.1016\/j.chb.2018.10.020_bib13","doi-asserted-by":"crossref","first-page":"3038","DOI":"10.1016\/j.chb.2006.09.001","article-title":"The positive and negative implications of anonymity in internet social interactions: \u2018\u2018On the internet, nobody knows you\u2019re a dog","volume":"23","author":"Christopherson","year":"2007","journal-title":"Computers in Human Behavior"},{"issue":"6","key":"10.1016\/j.chb.2018.10.020_bib14","doi-asserted-by":"crossref","first-page":"874","DOI":"10.1177\/0149206305279602","article-title":"Social exchange theory: An interdisciplinary review","volume":"31","author":"Cropanzano","year":"2005","journal-title":"Journal of Management"},{"issue":"4","key":"10.1016\/j.chb.2018.10.020_bib15","doi-asserted-by":"crossref","first-page":"578","DOI":"10.1007\/s11747-008-0121-1","article-title":"Word-of-mouth communications in marketing: A meta-analytic review of the antecedents and moderators","volume":"36","author":"De Mator","year":"2008","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib16","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1016\/j.infoandorg.2007.11.001","article-title":"Capturing reflexivity modes in IS: A critical realist approach","volume":"18","author":"De Vaujany","year":"2008","journal-title":"Information and Organization"},{"issue":"2","key":"10.1016\/j.chb.2018.10.020_bib17","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1287\/orsc.5.2.121","article-title":"Capturing the complexity in advanced technology use: Adaptive structuration theory","volume":"5","author":"DeSanctis","year":"1994","journal-title":"Organizational Science"},{"year":"1985","series-title":"Innovation and entrepreneurship","author":"Drucker","key":"10.1016\/j.chb.2018.10.020_bib18"},{"issue":"5","key":"10.1016\/j.chb.2018.10.020_bib19","doi-asserted-by":"crossref","first-page":"297","DOI":"10.1016\/0883-9026(90)90007-G","article-title":"A profile of new venture success and failure in an emerging industry","volume":"5","author":"Duchesneau","year":"1990","journal-title":"Journal of Business Venturing"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib20","doi-asserted-by":"crossref","first-page":"79","DOI":"10.5148\/tncr.2015.7105","article-title":"Digital entrepreneurship intention in a developed vs. emerging country: An exploratory study in France and the UAE","volume":"7","author":"Dutot","year":"2015","journal-title":"Transnational Corporations Review"},{"issue":"12","key":"10.1016\/j.chb.2018.10.020_bib21","first-page":"163","article-title":"The study of effecting factors on digital entrepreneurship (a case study)","volume":"2","author":"Esmaeeli","year":"2011","journal-title":"Interdisciplinary Journal of Contemporary Research in Business"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib22","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/j.jbusvent.2010.09.002","article-title":"Social interaction via new social media: (How) can interactions on Twitter affect effectual thinking and behavior?","volume":"26","author":"Fischer","year":"2011","journal-title":"Journal of Business Venturing"},{"year":"1976","series-title":"New rules of sociological method","author":"Giddens","key":"10.1016\/j.chb.2018.10.020_bib23"},{"year":"1984","series-title":"The constitution of society: Outline of the theory of structuration","author":"Giddens","key":"10.1016\/j.chb.2018.10.020_bib24"},{"year":"1989","series-title":"Conversations with Anthony Giddens","author":"Giddens","key":"10.1016\/j.chb.2018.10.020_bib25"},{"issue":"3","key":"10.1016\/j.chb.2018.10.020_bib26","doi-asserted-by":"crossref","first-page":"39","DOI":"10.22215\/timreview\/880","article-title":"Do actions matter more than resources? A signaling theory perspective on the technology entrepreneurship process","volume":"5","author":"Giones","year":"2015","journal-title":"Technology Innovation Management Review"},{"issue":"6","key":"10.1016\/j.chb.2018.10.020_bib27","doi-asserted-by":"crossref","first-page":"42","DOI":"10.1002\/joe.21634","article-title":"Strategic signaling in dynamic technology markets: Lessons from three IT startups in Spain","volume":"34","author":"Giones","year":"2015","journal-title":"Global Business and Organizational Excellence"},{"issue":"3\/4","key":"10.1016\/j.chb.2018.10.020_bib28","doi-asserted-by":"crossref","first-page":"415","DOI":"10.1007\/s11002-005-5902-4","article-title":"The firm's management of social interactions","volume":"16","author":"Godes","year":"2005","journal-title":"Marketing Letters"},{"issue":"9","key":"10.1016\/j.chb.2018.10.020_bib29","doi-asserted-by":"crossref","first-page":"1285","DOI":"10.1016\/j.socscimed.2009.12.034","article-title":"Theorizing big IT programmes in healthcare: Strong structuration theory meets actor-network theory","volume":"70","author":"Greenhalgh","year":"2010","journal-title":"Social Sciences and Medicine"},{"key":"10.1016\/j.chb.2018.10.020_bib30","article-title":"Developing an understanding of interorganizational systems: Arguments for multi-level analysis and structuration theory","volume":"193","author":"Gregor","year":"2000","journal-title":"ECIS 2000 Proceedings"},{"issue":"4","key":"10.1016\/j.chb.2018.10.020_bib31","doi-asserted-by":"crossref","first-page":"368","DOI":"10.2501\/JAR-2016-043","article-title":"Deciphering word-of-mouth marketing campaign reach: Everyday conversation versus institutionalized word of mouth","volume":"56","author":"Groeger","year":"2016","journal-title":"Journal of Advertising Research"},{"issue":"06","key":"10.1016\/j.chb.2018.10.020_bib32","doi-asserted-by":"crossref","first-page":"1250045","DOI":"10.1142\/S0219877012500459","article-title":"Market orientation in digital entrepreneurship: Advantages and challenges in a Web 2.0 networked world","volume":"9","author":"Hair","year":"2012","journal-title":"International Journal of Innovation and Technology Management"},{"year":"2011","series-title":"Analyzing social media with NodeXL. Insights from a connected world","author":"Hansen","key":"10.1016\/j.chb.2018.10.020_bib33"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib34","doi-asserted-by":"crossref","first-page":"38","DOI":"10.1002\/dir.10073","article-title":"Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the internet?","volume":"18","author":"Hennig-Thurau","year":"2004","journal-title":"Journal of Interactive Marketing"},{"issue":"3","key":"10.1016\/j.chb.2018.10.020_bib35","doi-asserted-by":"crossref","first-page":"311","DOI":"10.1177\/1094670510375460","article-title":"The impact of new media on customer relationships","volume":"13","author":"Hennig-Thurau","year":"2010","journal-title":"Journal of Service Research"},{"issue":"3","key":"10.1016\/j.chb.2018.10.020_bib36","doi-asserted-by":"crossref","first-page":"375","DOI":"10.1007\/s11747-014-0388-3","article-title":"Does Twitter matter? The impact of microblogging word of mouth on consumers' adoption of new movies","volume":"43","author":"Hennig-Thurau","year":"2015","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"10","key":"10.1016\/j.chb.2018.10.020_bib37","doi-asserted-by":"crossref","first-page":"4714","DOI":"10.1016\/j.jbusres.2016.04.019","article-title":"Entrepreneurial orientation in hotel industry: Multi-group analysis of quality certification","volume":"69","author":"Hern\u00e1ndez-Perlines","year":"2016","journal-title":"Journal of Business Research"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib38","first-page":"41","article-title":"Can you measure the ROI of your social media marketing?","volume":"52","author":"Hoffman","year":"2010","journal-title":"MIT Sloan Management Review"},{"issue":"3","key":"10.1016\/j.chb.2018.10.020_bib39","doi-asserted-by":"crossref","first-page":"290","DOI":"10.1504\/IJNVO.2007.015166","article-title":"Taking advantage of digital opportunities: A typology of digital entrepreneurship","volume":"4","author":"Hull","year":"2007","journal-title":"International Journal of Networking and Virtual Organizations"},{"issue":"11","key":"10.1016\/j.chb.2018.10.020_bib40","first-page":"2169","article-title":"Twitter power: Tweets as electronic word of mouth","volume":"60","author":"Jansen","year":"2009","journal-title":"Journal of the Association for Information Science and Technology"},{"issue":"6","key":"10.1016\/j.chb.2018.10.020_bib41","doi-asserted-by":"crossref","first-page":"813","DOI":"10.1177\/1461444812471814","article-title":"Peeling back the multiple layers of Twitter's private disclosure onion: The roles of virtual identity discrepancy and personality traits in communication privacy management on Twitter","volume":"15","author":"Jin","year":"2013","journal-title":"New Media & Society"},{"issue":"2","key":"10.1016\/j.chb.2018.10.020_bib42","doi-asserted-by":"crossref","first-page":"181","DOI":"10.1080\/00913367.2013.827606","article-title":"Following celebrities' Tweets about brands: The impact of Twitter-based electronic word-of-mouth on consumers' source credibility perception, buying intention, and social identification with celebrities","volume":"43","author":"Jin","year":"2014","journal-title":"Journal of Advertising"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib43","doi-asserted-by":"crossref","first-page":"127","DOI":"10.2307\/25148831","article-title":"Giddens's structuration theory and information systems research","volume":"32","author":"Jones","year":"2008","journal-title":"MIS Quarterly"},{"key":"10.1016\/j.chb.2018.10.020_bib44","doi-asserted-by":"crossref","first-page":"653","DOI":"10.1016\/j.chb.2015.07.063","article-title":"A community-based approach to sharing knowledge before, during, and after crisis events: A case study from Thailand","volume":"54","author":"Kaewkitipong","year":"2016","journal-title":"Computers in Human Behavior"},{"key":"10.1016\/j.chb.2018.10.020_bib45","doi-asserted-by":"crossref","first-page":"118","DOI":"10.1016\/j.tele.2017.01.002","article-title":"A structuration analysis of Small and Medium Enterprise (SME) adoption of E-Commerce: The case of Tanzania","volume":"34","author":"Kalanda","year":"2017","journal-title":"Telematics and Informatics"},{"issue":"5","key":"10.1016\/j.chb.2018.10.020_bib46","first-page":"1","article-title":"Structuration theory of technological systems: Examining methodological perspectives of technology research","volume":"47","author":"Kato","year":"2014","journal-title":"Organizational Science"},{"key":"10.1016\/j.chb.2018.10.020_bib47","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1016\/j.chb.2014.04.020","article-title":"Brand followers' retweeting behavior on Twitter: How brand relationships influence brand electronic word-of-mouth","volume":"37","author":"Kim","year":"2014","journal-title":"Computers in Human Behavior"},{"key":"10.1016\/j.chb.2018.10.020_bib48","doi-asserted-by":"crossref","first-page":"511","DOI":"10.1016\/j.chb.2015.08.015","article-title":"Understanding a fury in your words: The effects of posting and viewing electronic negative word-of-mouth on purchase behaviors","volume":"54","author":"Kim","year":"2016","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"10.1016\/j.chb.2018.10.020_bib49","doi-asserted-by":"crossref","first-page":"66","DOI":"10.1509\/jmkg.64.2.66.18000","article-title":"No pain, no gain: A critical review of the literature on signaling unobservable product quality","volume":"64","author":"Kirmani","year":"2000","journal-title":"Journal of Marketing"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib50","doi-asserted-by":"crossref","first-page":"15","DOI":"10.1177\/1094670509333238","article-title":"Knowledge creation through mobile social networks and its impact on intentions to use innovative mobile services","volume":"12","author":"Kleijnen","year":"2009","journal-title":"Journal of Service Research"},{"key":"10.1016\/j.chb.2018.10.020_bib51","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1509\/jm.74.2.71","article-title":"Networked narratives: Understanding word-of-mouth marketing in online communities","volume":"74","author":"Kozinets","year":"2010","journal-title":"Journal of Marketing"},{"year":"2010","series-title":"Information contagion: An empirical study of the spread of news on digg and twitter social networks","author":"Lerman","key":"10.1016\/j.chb.2018.10.020_bib52"},{"issue":"5\u20136","key":"10.1016\/j.chb.2018.10.020_bib53","doi-asserted-by":"crossref","first-page":"546","DOI":"10.1080\/0267257X.2015.1014395","article-title":"And Ziggy played guitar\u2019: Bowie, the market, and the emancipation and resurrection of Ziggy Stardust","volume":"31","author":"Lindridge","year":"2015","journal-title":"Journal of Marketing Management"},{"issue":"2","key":"10.1016\/j.chb.2018.10.020_bib54","doi-asserted-by":"crossref","first-page":"236","DOI":"10.1080\/00913367.2017.1297273","article-title":"An Investigation of brand- related user-generated content on Twitter","volume":"46","author":"Liu","year":"2017","journal-title":"Journal of Advertising"},{"issue":"4","key":"10.1016\/j.chb.2018.10.020_bib55","doi-asserted-by":"crossref","first-page":"475","DOI":"10.1177\/1094670514538835","article-title":"When sharing consumption emotions with strangers is more satisfying than sharing them with friends","volume":"17","author":"L\u00f3pez-L\u00f3pez","year":"2014","journal-title":"Journal of Service Research"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib56","doi-asserted-by":"crossref","first-page":"87","DOI":"10.1509\/jm.11.0560","article-title":"More than words: The influence of affective content and linguistic style matches in online reviews on conversion rates","volume":"77","author":"Ludwig","year":"2013","journal-title":"Journal of Marketing"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib57","doi-asserted-by":"crossref","first-page":"135","DOI":"10.5465\/amr.1996.9602161568","article-title":"Clarifying the entrepreneurial orientation construct and linking it to performance","volume":"21","author":"Lumpin","year":"1996","journal-title":"Academy of Management Review"},{"issue":"5","key":"10.1016\/j.chb.2018.10.020_bib58","doi-asserted-by":"crossref","first-page":"455","DOI":"10.1016\/0361-3682(90)90028-S","article-title":"Structuration theory in management accounting","volume":"15","author":"Macinrosh","year":"1990","journal-title":"Accounting, Organizations and Society"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib59","doi-asserted-by":"crossref","first-page":"132","DOI":"10.5465\/amr.2006.19379628","article-title":"Entrepreneurial action and the role of uncertainty in the theory of the entrepreneur","volume":"31","author":"McMullen","year":"2006","journal-title":"Academy of Management Review"},{"issue":"7","key":"10.1016\/j.chb.2018.10.020_bib60","doi-asserted-by":"crossref","first-page":"770","DOI":"10.1287\/mnsc.29.7.770","article-title":"The correlates of entrepreneurship in three types of firms","volume":"29","author":"Miller","year":"1983","journal-title":"Management Science"},{"issue":"6","key":"10.1016\/j.chb.2018.10.020_bib61","first-page":"1029","article-title":"Digital entrepreneurship: Toward a digital technology perspective of entrepreneurship","volume":"41","author":"Nambisan","year":"2016","journal-title":"Entrepreneurship: Theory and Practice"},{"year":"2016","series-title":"Airbnb adds $1 billion to war chest for expansion","author":"Newcomer","key":"10.1016\/j.chb.2018.10.020_bib6a"},{"key":"10.1016\/j.chb.2018.10.020_bib63","doi-asserted-by":"crossref","first-page":"372","DOI":"10.1016\/j.indmarman.2013.02.013","article-title":"The structuration of relational space: Implications for firm and regional competitiveness","volume":"42","author":"Nicholson","year":"2013","journal-title":"Industrial Marketing Management"},{"year":"2016","series-title":"Airbnb's valuation soars to $30 billion","author":"O'Brien","key":"10.1016\/j.chb.2018.10.020_bib7a"},{"issue":"6","key":"10.1016\/j.chb.2018.10.020_bib65","doi-asserted-by":"crossref","first-page":"875","DOI":"10.1093\/jcr\/ucw070","article-title":"Unveiling what is written in the stars: Analyzing explicit, implicit, and discourse patterns of sentiment in social media","volume":"43","author":"Ordenes","year":"2017","journal-title":"Journal of Consumer Research"},{"issue":"3","key":"10.1016\/j.chb.2018.10.020_bib2a","doi-asserted-by":"crossref","first-page":"398","DOI":"10.1287\/orsc.3.3.398","article-title":"The duality of technology: re- thinking of the concept of technology in organizations","volume":"3","author":"Orlikowski","year":"1992","journal-title":"Organization Science"},{"issue":"2","key":"10.1016\/j.chb.2018.10.020_bib66","doi-asserted-by":"crossref","first-page":"127","DOI":"10.1177\/1094670515576315","article-title":"Service research priorities in a rapidly changing context","volume":"18","author":"Ostrom","year":"2015","journal-title":"Journal of Service Research"},{"key":"10.1016\/j.chb.2018.10.020_bib67","doi-asserted-by":"crossref","first-page":"100","DOI":"10.1016\/j.procs.2017.11.150","article-title":"Mind mapping: Using everyday language to explore social & psychological process","volume":"118","author":"Pennebaker","year":"2017","journal-title":"Procedia Computer Science"},{"year":"2007","series-title":"The development and psychometric properties of LIWC2007","author":"Pennebaker","key":"10.1016\/j.chb.2018.10.020_bib5a"},{"key":"10.1016\/j.chb.2018.10.020_bib69","doi-asserted-by":"crossref","first-page":"1296","DOI":"10.1037\/0022-3514.77.6.1296","article-title":"Linguistics styles: Language use as an individual difference","volume":"77","author":"Pennebaker","year":"1999","journal-title":"Journal of Personality and Social Psychology"},{"key":"10.1016\/j.chb.2018.10.020_bib70","doi-asserted-by":"crossref","first-page":"547","DOI":"10.1146\/annurev.psych.54.101601.145041","article-title":"Psychological aspects of natural language use: Our words, our selves","volume":"54","author":"Pennebaker","year":"2003","journal-title":"Annual Review of Psychology"},{"issue":"3","key":"10.1016\/j.chb.2018.10.020_bib71","doi-asserted-by":"crossref","first-page":"643","DOI":"10.1016\/j.chb.2008.08.015","article-title":"Age differences in online social networking \u2013 a study of user profiles and the social capital divide among teenagers and older users in MySpace","volume":"25","author":"Pfeil","year":"2009","journal-title":"Computers in Human Behavior"},{"issue":"5","key":"10.1016\/j.chb.2018.10.020_bib73","doi-asserted-by":"crossref","first-page":"504","DOI":"10.1080\/01292986.2011.587015","article-title":"Finding a home away from home: The use of social networking sites by Asia-Pacific students in the United States for bridging and bonding social capital","volume":"21","author":"Phua","year":"2011","journal-title":"Asian Journal of Communication"},{"issue":"9\/10","key":"10.1016\/j.chb.2018.10.020_bib74","doi-asserted-by":"crossref","first-page":"936","DOI":"10.1108\/03090560610680943","article-title":"The internet, consumer empowerment and marketing strategies","volume":"40","author":"Pires","year":"2006","journal-title":"European Journal of Marketing"},{"issue":"6","key":"10.1016\/j.chb.2018.10.020_bib4a","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1007\/s11621-009-0085-7","article-title":"Co-creation of value: towards an expanded paradigm of value creation","volume":"26","author":"Ramaswamy","year":"2009","journal-title":"Marketing Review St. Gallen"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib75","doi-asserted-by":"crossref","first-page":"85","DOI":"10.1177\/1525822X02239569","article-title":"Techniques to identify themes","volume":"15","author":"Ryan","year":"2003","journal-title":"Field Methods"},{"issue":"3","key":"10.1016\/j.chb.2018.10.020_bib76","doi-asserted-by":"crossref","first-page":"286","DOI":"10.1016\/j.jbusvent.2005.02.007","article-title":"Entrepreneurship as the nexus of individual and opportunity: A structuration view","volume":"21","author":"Sarason","year":"2006","journal-title":"Journal of Business Venturing"},{"key":"10.1016\/j.chb.2018.10.020_bib77","series-title":"Social psychology: Handbook of basic principles","first-page":"385","article-title":"Feelings and phenomenal experiences","author":"Schwarz","year":"1996"},{"key":"10.1016\/j.chb.2018.10.020_bib78","doi-asserted-by":"crossref","first-page":"182","DOI":"10.1016\/j.chb.2013.10.013","article-title":"Value co-creation and purchase intention in social network sites: The role of electronic Word-of-Mouth and trust\u2013A theoretical analysis","volume":"31","author":"See-To","year":"2014","journal-title":"Computers in Human Behavior"},{"issue":"1","key":"10.1016\/j.chb.2018.10.020_bib79","first-page":"217","article-title":"The promise of entrepreneurship as a field of research","volume":"25","author":"Shane","year":"2000","journal-title":"Academy of Management Review"},{"issue":"3\/4","key":"10.1016\/j.chb.2018.10.020_bib80","doi-asserted-by":"crossref","first-page":"299","DOI":"10.1108\/03090560810852940","article-title":"Marketing to postmodern consumers: Introducing the internet chameleon","volume":"42","author":"Simmons","year":"2008","journal-title":"European Journal of Marketing"},{"key":"10.1016\/j.chb.2018.10.020_bib81","series-title":"Proceedings of the fourth international conference on communities and technologies","first-page":"255","article-title":"Analyzing (social media) networks with NodeXL","author":"Smith","year":"2009"},{"issue":"4","key":"10.1016\/j.chb.2018.10.020_bib82","doi-asserted-by":"crossref","first-page":"376","DOI":"10.1177\/009207002236912","article-title":"From consumer response to active consumer: Measuring the effectiveness of interactive media","volume":"30","author":"Stewart","year":"2002","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"4","key":"10.1016\/j.chb.2018.10.020_bib1a","doi-asserted-by":"crossref","first-page":"349","DOI":"10.1108\/14626000210450531","article-title":"Taking control of word-of-mouth marketing: the case of an entrepreneurial hotelier","volume":"9","author":"Stokes","year":"2000","journal-title":"Journal of Small Business and Enterprise Development"},{"year":"2017","series-title":"The $99 billion idea","author":"Stone","key":"10.1016\/j.chb.2018.10.020_bib8a"},{"year":"2005","series-title":"Structuration theory","author":"Stones","key":"10.1016\/j.chb.2018.10.020_bib84"},{"key":"10.1016\/j.chb.2018.10.020_bib86","doi-asserted-by":"crossref","first-page":"265","DOI":"10.1287\/orsc.9.3.265","article-title":"Organizing and evaluating interfirm networks: A structuration perspective on network processes and effectiveness","author":"Sydow","year":"1998","journal-title":"Organization Science"},{"issue":"6","key":"10.1016\/j.chb.2018.10.020_bib87","doi-asserted-by":"crossref","first-page":"1201","DOI":"10.1016\/j.jbusres.2013.05.002","article-title":"Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM","volume":"67","author":"Trainor","year":"2014","journal-title":"Journal of Business Research"},{"year":"2008","series-title":"Information technology for management: Transforming organizations in the digital economy","author":"Turban","key":"10.1016\/j.chb.2018.10.020_bib88"},{"year":"2012","series-title":"The network society","author":"Van Dijk","key":"10.1016\/j.chb.2018.10.020_bib89"},{"issue":"3","key":"10.1016\/j.chb.2018.10.020_bib90","doi-asserted-by":"crossref","first-page":"253","DOI":"10.1177\/1094670510375599","article-title":"Customer engagement behavior: Theoretical foundations and research directions","volume":"13","author":"Van Doorn","year":"2010","journal-title":"Journal of Service Research"},{"year":"1994","series-title":"Social network analysis: Methods and applications","author":"Wasserman","key":"10.1016\/j.chb.2018.10.020_bib91"},{"key":"10.1016\/j.chb.2018.10.020_bib92","article-title":"Measuring bridging and bonding online and off: The development and validation of a social capital instrument","volume":"11","author":"Williams","year":"2006","journal-title":"Journal of Computer-mediated Communication"},{"issue":"5\u20136","key":"10.1016\/j.chb.2018.10.020_bib93","doi-asserted-by":"crossref","first-page":"562","DOI":"10.1080\/0267257X.2013.778324","article-title":"Analysis of fashion consumers' motives to engage in electronic word-of-mouth communication through social media platforms","volume":"29","author":"Wolny","year":"2013","journal-title":"Journal of Marketing Management"},{"issue":"5","key":"10.1016\/j.chb.2018.10.020_bib94","doi-asserted-by":"crossref","first-page":"549","DOI":"10.1016\/j.jbusres.2007.01.007","article-title":"Entrepreneurial resources, dynamic capabilities and start-up performance of Taiwan's high-tech firms","volume":"60","author":"Wu","year":"2007","journal-title":"Journal of Business Research"},{"issue":"3","key":"10.1016\/j.chb.2018.10.020_bib95","doi-asserted-by":"crossref","first-page":"333","DOI":"10.1016\/j.giq.2015.03.003","article-title":"A sentiment analysis of US local government tweets: The connection between tone and citizen involvement","volume":"32","author":"Zavattaro","year":"2015","journal-title":"Government Information Quarterly"}],"container-title":["Computers in Human Behavior"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0747563218305107?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0747563218305107?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2023,9,6]],"date-time":"2023-09-06T00:01:49Z","timestamp":1693958509000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S0747563218305107"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,6]]},"references-count":97,"alternative-id":["S0747563218305107"],"URL":"https:\/\/doi.org\/10.1016\/j.chb.2018.10.020","relation":{},"ISSN":["0747-5632"],"issn-type":[{"type":"print","value":"0747-5632"}],"subject":[],"published":{"date-parts":[[2019,6]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"Exploring interaction differences in Microblogging Word of Mouth between entrepreneurial and conventional service providers","name":"articletitle","label":"Article Title"},{"value":"Computers in Human Behavior","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/doi.org\/10.1016\/j.chb.2018.10.020","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2018 Elsevier Ltd. All rights reserved.","name":"copyright","label":"Copyright"}]}}