{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,27]],"date-time":"2025-03-27T09:09:32Z","timestamp":1743066572528,"version":"3.40.3"},"publisher-location":"Berlin, Heidelberg","reference-count":27,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642363085"},{"type":"electronic","value":"9783642363092"}],"license":[{"start":{"date-parts":[[2013,1,1]],"date-time":"2013-01-01T00:00:00Z","timestamp":1356998400000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013]]},"DOI":"10.1007\/978-3-642-36309-2_15","type":"book-chapter","created":{"date-parts":[[2013,5,1]],"date-time":"2013-05-01T20:14:58Z","timestamp":1367439298000},"page":"170-182","source":"Crossref","is-referenced-by-count":9,"title":["What did they say about us? Message Cues and Destination Reputation in Social Media"],"prefix":"10.1007","author":[{"given":"Elena","family":"Marchiori","sequence":"first","affiliation":[]},{"given":"Lorenzo","family":"Cantoni","sequence":"additional","affiliation":[]},{"given":"Daniel R.","family":"Fesenmaier","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2013,4,27]]},"reference":[{"issue":"4","key":"15_CR1","doi-asserted-by":"publisher","first-page":"680","DOI":"10.1007\/BF01572441","volume":"22","author":"E. Bergler","year":"1948","unstructured":"Bergler, E. (1948). Psychology of reputation in neurotics. Psychiatric quarterly: 22 (4), 680\u2013684.","journal-title":"Psychiatric quarterly"},{"key":"15_CR2","doi-asserted-by":"publisher","first-page":"4","DOI":"10.1037\/0022-3514.45.4.805","volume":"45","author":"J.T. Cacioppo","year":"1983","unstructured":"Cacioppo, J.T.; Petty, R.E.; and Morris, K.J. Effects of need for cognition on message evaluation, recall, and persuasion. Journal of Personality and Social Psychology, 45, 4 (1983), 805\u2013818.","journal-title":"Journal of Personality and Social Psychology"},{"issue":"4","key":"15_CR3","doi-asserted-by":"publisher","first-page":"9","DOI":"10.2753\/JEC1086-4415130402","volume":"13","author":"M.Y. Cheung","year":"2009","unstructured":"Cheung, M.Y., Luo, C., Ling Sia, C., Chen, H. (2009). Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations. International Journal of Electronic Commerce. 13(4): 9\u201338.","journal-title":"International Journal of Electronic Commerce."},{"issue":"6","key":"15_CR4","doi-asserted-by":"publisher","first-page":"1091","DOI":"10.1177\/014920630002600602","volume":"26","author":"D. L. Deephouse","year":"2000","unstructured":"Deephouse, D. L. (2000). Media Reputation as a Strategic Resource: An Integration of Mass Communication and Resource-Based Theories. Journal of Management, 26 (6): 1091.","journal-title":"Journal of Management"},{"issue":"3","key":"15_CR5","doi-asserted-by":"publisher","first-page":"629","DOI":"10.1037\/h0046408","volume":"53","author":"M. Deutsch","year":"1955","unstructured":"Deutsch, M., Gerrard, H.B. (1955). A study of normative and informtional social influence upon individual judgment. Journal of Abnormal and Social Psychology, 53 (3): 629\u2013636.","journal-title":"Journal of Abnormal and Social Psychology"},{"issue":"4","key":"15_CR6","doi-asserted-by":"publisher","first-page":"378","DOI":"10.1177\/0047287510371694","volume":"50","author":"A. Dickinger","year":"2011","unstructured":"Dickinger, A. (2011). The Trustworthiness of Online Channels for Experience- and Goal-Directed Search Tasks. Journal of Travel Research, 50(4) 378\u2013391.","journal-title":"Journal of Travel Research"},{"key":"15_CR7","doi-asserted-by":"crossref","unstructured":"Dickinger, A., Koeltringer, C., and Koerbitz, W. (2011). Comparing Online Destination Image with Conventional Image Measurement \u2013 The Case of Tallinn. Information and Communication Technologies in Tourism 2011. Proceedings of the International Conference. 165\u2013177. Innsbruck, Austria. January 26\u201328, 2011.","DOI":"10.1007\/978-3-7091-0503-0_14"},{"key":"15_CR8","doi-asserted-by":"crossref","unstructured":"Fesenmaier, D. R., Werthner, H., and W\u00f6ber, K. (2006). Destination Recommendation Systems:Behavioral Foundations and Applications, Oxfordshire, UK: CABI.","DOI":"10.1079\/9780851990231.0000"},{"key":"15_CR9","doi-asserted-by":"crossref","unstructured":"Fogg, B.J. (2003) Persuasive Technology: Using Computers to Change What We Think and Do. Oxford, UK: Morgan Kaufmann Publishers.","DOI":"10.1145\/764008.763957"},{"key":"15_CR10","unstructured":"Fombrun, C.J. (1996). Reputation: Realizing value from the corporate image. Cambridge, MA: Harvard Business School."},{"issue":"1","key":"15_CR11","doi-asserted-by":"publisher","first-page":"39","DOI":"10.2307\/3151312","volume":"18","author":"C. Fornell","year":"1981","unstructured":"Fornell, C., Larcker, D. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18 (1): 39\u201350.","journal-title":"Journal of Marketing Research"},{"key":"15_CR12","first-page":"20","volume":"5","author":"D. Freelon","year":"2010","unstructured":"Freelon, D. (2010). ReCal: Intercoder Reliability Calculation as a Web Service. International Journal of Internet Science, 5:20\u201333.","journal-title":"International Journal of Internet Science"},{"issue":"4","key":"15_CR13","doi-asserted-by":"publisher","first-page":"275","DOI":"10.2753\/MIS0742-1222240411","volume":"24","author":"David Gefen","year":"2008","unstructured":"Gefen, David, Izak Benbasat, and Paul A. Pavlou. (2008). A Research Agenda for Trust in Online Environments. Journal of Management Information Systems, 24 (4): 275\u201386.","journal-title":"Journal of Management Information Systems"},{"key":"15_CR14","unstructured":"Govers, R. Go, F. (2009). Glocal, Virtual and Physical Identities, Constructed, Imagined and Experienced. Palgrave Macmillan."},{"key":"15_CR15","unstructured":"Gretzel, U. (2006). Consumer Generated Content - Trends and Implications for Branding. e-Review of Tourism Research, 4 (3): 9\u201311."},{"key":"15_CR16","unstructured":"Levine, R., Locke, C., Searls, D., Weinberger, D., (1999). The Cluetrain Manifesto. Basic Books; 1 edition."},{"key":"15_CR17","unstructured":"Lombard, M., Snyder-Duch, J., & Campanella Bracken, C. (2010). Practical Resources for Assessing and Reporting Inter-coder Reliability in Content Analysis Research Projects. \n http:\/\/astro.temple.edu\/~lombard\/reliability\/"},{"key":"15_CR18","unstructured":"Marchiori E., Inversini A., Cantoni L., & Dedekind C. (2010). Towards a Tourism Destination Reputation Model. A first step. Proceedings of the 6th International Conference \u201cThought Leaders in Brand Management\u201d, (Lugano, Switzerland, 18-20 April 2010), CD-ROM (ISBN: 978-88-6101-006-2), 921\u2013930."},{"issue":"3","key":"15_CR19","doi-asserted-by":"publisher","first-page":"139","DOI":"10.3727\/109830512X13283928066715","volume":"13","author":"E. Marchiori","year":"2012","unstructured":"Marchiori, E., Cantoni, L. (2012). The Online Reputation Construct: Does it Matter for the Tourism Domain? A Literature Review on Destinations\u2019 Online Reputation, Journal of Information Technology & Tourism, 13 (3):139\u2013159.","journal-title":"Journal of Information Technology & Tourism"},{"issue":"3","key":"15_CR20","doi-asserted-by":"publisher","first-page":"285","DOI":"10.1177\/135676670300900307","volume":"9","author":"Nigel J. Morgan","year":"2003","unstructured":"Morgan, N., Pritchard, A. & Pigott, R. (2003) Destination branding and the role of the stakeholders: The case of New Zealand, Journal of Vacation Marketing, Vol. 9, No. 3, pp. 285\u2013299.","journal-title":"Journal of Vacation Marketing"},{"key":"15_CR21","doi-asserted-by":"crossref","unstructured":"Morgan, N., Pritchard, A. & Pride, R. (2004) Destination Branding: Creating the Unique Destination Proposition, Elsevier Butterworth-Heinemann: UK.","DOI":"10.1177\/135676670301000109"},{"key":"15_CR22","doi-asserted-by":"publisher","first-page":"4","DOI":"10.2753\/JEC1086-4415110405","volume":"11","author":"D.H. Park","year":"2007","unstructured":"Park, D.H.; Lee, J.; and Han, I. The effect of on-line consumer reviews on consumer purchasing intention: The moderating role of involvement. International Journal of Electronic Commerce, 11, 4 (2007), 125\u2013148.","journal-title":"International Journal of Electronic Commerce"},{"issue":"4","key":"15_CR23","doi-asserted-by":"publisher","first-page":"309","DOI":"10.1057\/palgrave.crr.1540229","volume":"7","author":"Tanja Passow","year":"2005","unstructured":"Passow, T., Fehlmann, R., Grahlow, H. (2005) Country reputation from measurement to management: The case of Liechtenstein. Corporate Reputation Review.","journal-title":"Corporate Reputation Review"},{"issue":"1","key":"15_CR24","first-page":"64","volume":"35","author":"I. Tussyadiah","year":"2011","unstructured":"Tussyadiah, I., Park, S. & Fesenmaier, D. R. (2011). Assessing the effectiveness of consumer narratives for destination marketing, Journal of Travel and Tourism Marketing, 35(1), 64\u201378.","journal-title":"Journal of Travel and Tourism Marketing"},{"issue":"4","key":"15_CR25","doi-asserted-by":"publisher","first-page":"421","DOI":"10.1080\/10627260802153579","volume":"20","author":"S.U. Yang","year":"2008","unstructured":"Yang, S.U., Shin, H., Lee, J.H., Wrigley, B. (2008). Country Reputation in Multidimensions: Predictors, Effects, and Communication Channels. Journal of Public Relations Research, 20(4): 421\u2013440.","journal-title":"Journal of Public Relations Research"},{"issue":"2","key":"15_CR26","doi-asserted-by":"publisher","first-page":"179","DOI":"10.1016\/j.tourman.2009.02.016","volume":"31","author":"Z. Xiang","year":"2010","unstructured":"Xiang, Z., and Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), 179\u2013188.","journal-title":"Tourism Management"},{"key":"15_CR27","first-page":"49","volume":"2","author":"K.H. Yoo","year":"2009","unstructured":"Yoo, K.H., Lee, Y., Gretzel, U., Fesenmaier, D. (2009). Trust in Travel-Related Consumer Generated Media. Information and Communication Technologies in Tourism, 2, 49\u201359.","journal-title":"Information and Communication Technologies in Tourism"}],"container-title":["Information and Communication Technologies in Tourism 2013"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-36309-2_15","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,12]],"date-time":"2019-05-12T12:53:55Z","timestamp":1557665635000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-36309-2_15"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013]]},"ISBN":["9783642363085","9783642363092"],"references-count":27,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-36309-2_15","relation":{},"subject":[],"published":{"date-parts":[[2013]]}}}