{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,6]],"date-time":"2024-09-06T04:46:01Z","timestamp":1725597961278},"publisher-location":"Berlin, Heidelberg","reference-count":15,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642227080"},{"type":"electronic","value":"9783642227097"}],"license":[{"start":{"date-parts":[[2011,1,1]],"date-time":"2011-01-01T00:00:00Z","timestamp":1293840000000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2011,1,1]],"date-time":"2011-01-01T00:00:00Z","timestamp":1293840000000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011]]},"DOI":"10.1007\/978-3-642-22709-7_64","type":"book-chapter","created":{"date-parts":[[2011,7,25]],"date-time":"2011-07-25T16:13:09Z","timestamp":1311610389000},"page":"661-670","source":"Crossref","is-referenced-by-count":0,"title":["A Classification Model for Customer Segmentation"],"prefix":"10.1007","author":[{"given":"Chithra","family":"Ramaraju","sequence":"first","affiliation":[]},{"given":"Nickolas","family":"Savarimuthu","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"issue":"2","key":"64_CR1","doi-asserted-by":"publisher","first-page":"5","DOI":"10.1002\/dir.10051","volume":"17","author":"J. Kim","year":"2003","unstructured":"Kim, J., Suh, E., Hwang, H.: A model for evaluating the effectiveness of CRM using the balanced scorecard. Journal of Interactive Marketing\u00a017(2), 5\u201319 (2003)","journal-title":"Journal of Interactive Marketing"},{"issue":"6","key":"64_CR2","doi-asserted-by":"publisher","first-page":"10","DOI":"10.1108\/eb039521","volume":"13","author":"R.S. Duboff","year":"1992","unstructured":"Duboff, R.S.: Marketing to maximize profitability. The Journal of Business Strategy\u00a013(6), 10\u201313 (1992)","journal-title":"The Journal of Business Strategy"},{"issue":"3","key":"64_CR3","doi-asserted-by":"publisher","first-page":"335","DOI":"10.1002\/(SICI)1520-6297(199705\/06)13:3<335::AID-AGR7>3.0.CO;2-1","volume":"13","author":"B.A. Gloy","year":"1997","unstructured":"Gloy, B.A., Akridge, J.T., Preckel, P.V.: Customer lifetime value: An application in the rural petroleum market. Agribusiness\u00a013(3), 335\u2013347 (1997)","journal-title":"Agribusiness"},{"key":"64_CR4","doi-asserted-by":"crossref","unstructured":"Rosset, S., Neumann, E., Eick, U., Vatnik, N., Idan, Y.: Customer lifetime value modeling and its use for customer retention planning. In: Proceedings of ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, pp. 332\u2013340 (2002)","DOI":"10.1145\/775047.775097"},{"key":"64_CR5","doi-asserted-by":"crossref","first-page":"189","DOI":"10.1016\/S0167-9236(01)00110-5","volume":"32","author":"P.C. Verhoef","year":"2001","unstructured":"Verhoef, P.C., Donkers, B.: Predicting customer potential value an application in the insurance industry. Decision Support Systems\u00a032, 189\u201319 (2001)","journal-title":"Decision Support Systems"},{"key":"64_CR6","volume-title":"The loyalty effect: The hidden force behind growth, profits and lasting value","author":"F.R. Fredrick","year":"1996","unstructured":"Fredrick, F.R.: The loyalty effect: The hidden force behind growth, profits and lasting value. Harvard Business School Press, Boston (1996)"},{"key":"64_CR7","volume-title":"Principles of Marketing","author":"P. Kotler","year":"1996","unstructured":"Kotler, P., Armstrong, G.: Principles of Marketing, 7th edn. Prentice Hill, Englewood Cliff (1996)","edition":"7"},{"issue":"4","key":"64_CR8","first-page":"6","volume":"11","author":"F.R. Dwyer","year":"1997","unstructured":"Dwyer, F.R.: Customer lifetime valuation to support marketing decision making. Journal Interactive Marketing\u00a011(4), 6\u201313 (1997)","journal-title":"Journal Interactive Marketing"},{"key":"64_CR9","doi-asserted-by":"publisher","first-page":"181","DOI":"10.1016\/S0957-4174(03)00133-7","volume":"26","author":"H. Hwang","year":"2004","unstructured":"Hwang, H., Jung, T., Suh, E.: An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry. Expert Systems with Applications\u00a026, 181\u2013188 (2004)","journal-title":"Expert Systems with Applications"},{"key":"64_CR10","doi-asserted-by":"publisher","first-page":"101","DOI":"10.1016\/j.eswa.2005.09.004","volume":"31","author":"S. Kim","year":"2006","unstructured":"Kim, S., Jung, T., Suh, E., Hwang, H.: Customer segmentation and strategy development based on customer lifetime value: A case study. Expert Systems with Applications\u00a031, 101\u2013107 (2006)","journal-title":"Expert Systems with Applications"},{"key":"64_CR11","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"510","DOI":"10.1007\/978-3-540-72909-9_55","volume-title":"Advances in Web and Network Technologies, and Information Management","author":"G. Lao","year":"2007","unstructured":"Lao, G., Zhang, Z.: A three-dimensional customer classification model based on knowledge discovery and empirical study. In: Chang, K.C.-C., Wang, W., Chen, L., Ellis, C.A., Hsu, C.-H., Tsoi, A.C., Wang, H. (eds.) APWeb\/WAIM 2007. LNCS, vol.\u00a04537, pp. 510\u2013515. Springer, Heidelberg (2007)"},{"key":"64_CR12","unstructured":"Jiaying, Q., Suh, H.: Assessing modeling and decision making of customer value, Beijing University of Posts and Telecommunication Press (2005)"},{"key":"64_CR13","doi-asserted-by":"crossref","unstructured":"Yao, H., Hamilton, H.J., Butz, C.J.: A Foundational approach to mining Itemset Utilities From Databases. In: Third SIAM International Conference on Data Mining, pp. 482\u2013486 (2004)","DOI":"10.1137\/1.9781611972740.51"},{"key":"64_CR14","volume-title":"Experiments in induction","author":"E.B. Hunt","year":"1966","unstructured":"Hunt, E.B., Marin, J., Stone, P.J.: Experiments in induction. Academic Press, New York (1966)"},{"key":"64_CR15","series-title":"Wadsworth Statistics\/Probability series","volume-title":"Classification and Regression trees","author":"L. Breiman","year":"1984","unstructured":"Breiman, L., Friedman, J., Olshen, L., Stone, J.: Classification and Regression trees. Wadsworth Statistics\/Probability series. CRC Press, Boca Raton (1984)"}],"container-title":["Communications in Computer and Information Science","Advances in Computing and Communications"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-22709-7_64","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,21]],"date-time":"2019-05-21T02:09:48Z","timestamp":1558404588000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-22709-7_64"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011]]},"ISBN":["9783642227080","9783642227097"],"references-count":15,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-22709-7_64","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"type":"print","value":"1865-0929"},{"type":"electronic","value":"1865-0937"}],"subject":[],"published":{"date-parts":[[2011]]}}}