{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,11]],"date-time":"2024-09-11T19:52:55Z","timestamp":1726084375674},"publisher-location":"Cham","reference-count":11,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030456962"},{"type":"electronic","value":"9783030456979"}],"license":[{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2020,1,1]],"date-time":"2020-01-01T00:00:00Z","timestamp":1577836800000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2020]]},"DOI":"10.1007\/978-3-030-45697-9_42","type":"book-chapter","created":{"date-parts":[[2020,5,17]],"date-time":"2020-05-17T19:02:23Z","timestamp":1589742143000},"page":"429-438","update-policy":"http:\/\/dx.doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Cloud Computing Customer Communication Center"],"prefix":"10.1007","author":[{"given":"George","family":"Suciu","sequence":"first","affiliation":[]},{"given":"Romulus","family":"Chevere\u0219an","sequence":"additional","affiliation":[]},{"given":"Svetlana","family":"Seg\u0103rceanu","sequence":"additional","affiliation":[]},{"given":"Ioana","family":"Petre","sequence":"additional","affiliation":[]},{"given":"Andrei","family":"Scheianu","sequence":"additional","affiliation":[]},{"given":"Cristiana","family":"Istrate","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2020,5,18]]},"reference":[{"key":"42_CR1","doi-asserted-by":"crossref","unstructured":"Ravanelli, M., Parcollet, T., Bengio, Y.: The PyTorch-Kaldi speech recognition toolkit. In: ICASSP IEEE International Conference on Acoustics, Speech and Signal Processing (ICASSP), pp. 6465\u20136469 (2019)","DOI":"10.1109\/ICASSP.2019.8683713"},{"issue":"03","key":"42_CR2","first-page":"20","volume":"7","author":"V K\u00ebpuska","year":"2017","unstructured":"K\u00ebpuska, V., Bohouta, G.: Comparing speech recognition systems (Microsoft API, Google API and CMU Sphinx). Int. J. Eng. Res. Appl. 7(03), 20\u201324 (2017)","journal-title":"Int. J. Eng. Res. Appl."},{"key":"42_CR3","unstructured":"Huggins-daines, D., Kumar, M., Chan, A., Black, A.W., Ravishankar, M., Rudnicky, A.I.: PocketSphinx: a free, real-time continuous speech recognition system for hand-held devices. In: Proceedings of ICASSP, pp. 1\u20138 (2006)"},{"key":"42_CR4","unstructured":"Pl\u00e1tek, O.: Speech recognition using Kaldi. Masters thesis, Charles University (2014)"},{"key":"42_CR5","unstructured":"Kaldi documentation. \nhttp:\/\/kaldi-asr.org\/doc\/"},{"key":"42_CR6","doi-asserted-by":"crossref","unstructured":"Suciu, G., Toma, \u015e.A., Cheveresan, R.: Towards a continuous speech corpus for banking domain automatic speech recognition. In: 2017 International Conference on Speech Technology and Human-Computer Dialogue (SpeD), Bucharest, pp. 1\u20136 (2017)","DOI":"10.1109\/SPED.2017.7990436"},{"key":"42_CR7","doi-asserted-by":"crossref","unstructured":"Gergely, T., Halmay, E., Sz\u0151ts, M., Suciu, G., Cheveresan, R.: Semantics driven intelligent front-end. In: 2017 International Conference on Speech Technology and Human-Computer Dialogue (SpeD), Bucharest, pp. 1\u20136 (2017)","DOI":"10.1109\/SPED.2017.7990429"},{"key":"42_CR8","volume-title":"Speech and Language Processing","author":"D Jurafsky","year":"2009","unstructured":"Jurafsky, D., Martin, J.H.: Speech and Language Processing, 2nd edn. Pearson Education Inc., Prentice Hall, London (2009)","edition":"2"},{"key":"42_CR9","doi-asserted-by":"crossref","unstructured":"Toma, S.A., Stan, A., Pura, M.L., B\u00e2rsan, T.: MaRePhoR \u2013 an open access machine-readable phonetic dictionary for Romanian. In: SpeD (2017)","DOI":"10.1109\/SPED.2017.7990435"},{"issue":"2","key":"42_CR10","doi-asserted-by":"publisher","first-page":"891","DOI":"10.1007\/s00521-017-3028-2","volume":"31","author":"M Mustafa","year":"2019","unstructured":"Mustafa, M., Allen, T., Appiah, K.: A comparative review of dynamic neural networks and hidden Markov model methods for mobile on-device speech recognition. Neural Comput. Appl. 31(2), 891\u2013899 (2019)","journal-title":"Neural Comput. Appl."},{"key":"42_CR11","doi-asserted-by":"crossref","unstructured":"Shah, N.B., Thakkar, T.C., Raval, S.M., Trivedi, H.: Adaptive live task migration in cloud environment for significant disaster prevention and cost reduction. In: Information and Communication Technology for Intelligent Systems, pp. 639\u2013654 (2019)","DOI":"10.1007\/978-981-13-1742-2_64"}],"container-title":["Advances in Intelligent Systems and Computing","Trends and Innovations in Information Systems and Technologies"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-45697-9_42","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2020,5,17]],"date-time":"2020-05-17T19:09:15Z","timestamp":1589742555000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-030-45697-9_42"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020]]},"ISBN":["9783030456962","9783030456979"],"references-count":11,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-45697-9_42","relation":{},"ISSN":["2194-5357","2194-5365"],"issn-type":[{"type":"print","value":"2194-5357"},{"type":"electronic","value":"2194-5365"}],"subject":[],"published":{"date-parts":[[2020]]},"assertion":[{"value":"18 May 2020","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"WorldCIST","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"World Conference on Information Systems and Technologies","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Budva","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Montenegro","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2020","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"7 April 2020","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"10 April 2020","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"8","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"worldcist2020","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/www.worldcist.org\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}