{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,4,9]],"date-time":"2025-04-09T00:53:37Z","timestamp":1744160017158},"reference-count":133,"publisher":"Wiley","issue":"6","license":[{"start":{"date-parts":[[2023,3,12]],"date-time":"2023-03-12T00:00:00Z","timestamp":1678579200000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"funder":[{"DOI":"10.13039\/501100002573","name":"Yonsei University","doi-asserted-by":"publisher","award":["2021\u201022\u20100317"],"id":[{"id":"10.13039\/501100002573","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["Computer Animation & Virtual"],"published-print":{"date-parts":[[2023,11]]},"abstract":"Abstract<\/jats:title>The present work investigates the effect of natural conversations with virtual beings on user perceptions with a current conversational AI model (Meta's BlenderBot). To this aim, we designed a virtual being from a deep learning\u2010generated face and a conversational AI model acting as a virtual conversation partner in an online conferencing software and evaluated it in 11 perceptions of social attributes. Compared to prior expectations, participants perceived the virtual being as distinctly higher in warmth (engaging, empathic, and approachable) but lower in realism and credibility after 5\u2009days of 10\u00a0min daily conversations (Study 1). Further, we explored the idea of simplifying the technical setup to reduce the technical entry barrier for such AI applications (Study 2). To this aim, we conducted several trials of fine\u2010tuning a small conversational model of 90 million parameters until its performance metrics improved. Testing this fine\u2010tuned model with users revealed that this model was not perceived differently from a large conversational model (1.4 billion parameters). In summary, our findings show that recent progress in conversational AI has added warmth\u2010related aspects to the user experience with virtual beings, and that fine\u2010tuning a conversational AI model can be effective to reduce technical complexity.<\/jats:p>","DOI":"10.1002\/cav.2149","type":"journal-article","created":{"date-parts":[[2023,3,13]],"date-time":"2023-03-13T06:33:06Z","timestamp":1678689186000},"update-policy":"http:\/\/dx.doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":3,"title":["Natural conversations with a virtual being: How user experience with a current conversational AI<\/scp> model compares to expectations"],"prefix":"10.1002","volume":"34","author":[{"ORCID":"http:\/\/orcid.org\/0000-0002-0546-2947","authenticated-orcid":false,"given":"Chaehan","family":"So","sequence":"first","affiliation":[{"name":"Virtual Friend Los Angeles California United\u00a0States"},{"name":"Information & Interaction Design Yonsei University Seoul South\u00a0Korea"}]},{"given":"Anel","family":"Khvan","sequence":"additional","affiliation":[{"name":"Creative Technology Management Yonsei University Seoul South Korea"}]},{"given":"Wonjun","family":"Choi","sequence":"additional","affiliation":[{"name":"Information & Interaction Design Yonsei University Seoul South\u00a0Korea"}]}],"member":"311","published-online":{"date-parts":[[2023,3,12]]},"reference":[{"key":"e_1_2_10_2_1","doi-asserted-by":"publisher","DOI":"10.1155\/2014\/367013"},{"key":"e_1_2_10_3_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.socec.2018.11.003"},{"key":"e_1_2_10_4_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10458\u2010009\u20109097\u20106"},{"key":"e_1_2_10_5_1","doi-asserted-by":"publisher","DOI":"10.3390\/app11167214"},{"key":"e_1_2_10_6_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12193\u2010011\u20100060\u2010x"},{"key":"e_1_2_10_7_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.compedu.2018.07.005"},{"key":"e_1_2_10_8_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033\u20102909.125.2.276"},{"key":"e_1_2_10_9_1","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph17218039"},{"key":"e_1_2_10_10_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.psychres.2020.112934"},{"key":"e_1_2_10_11_1","doi-asserted-by":"publisher","DOI":"10.1080\/13607863.2021.1875195"},{"key":"e_1_2_10_12_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.psychres.2020.113267"},{"key":"e_1_2_10_13_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jad.2020.06.036"},{"key":"e_1_2_10_14_1","doi-asserted-by":"publisher","DOI":"10.2196\/16235"},{"key":"e_1_2_10_15_1","doi-asserted-by":"publisher","DOI":"10.1037\/0003\u2010066X.59.7.614"},{"key":"e_1_2_10_16_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2020.102401"},{"key":"e_1_2_10_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2012.06.009"},{"key":"e_1_2_10_18_1","doi-asserted-by":"publisher","DOI":"10.1108\/IJCHM\u201003\u20102019\u20100265"},{"key":"e_1_2_10_19_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-09767-1_46"},{"key":"e_1_2_10_20_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2018.03.045"},{"key":"e_1_2_10_21_1","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9780511805226"},{"key":"e_1_2_10_22_1","doi-asserted-by":"publisher","DOI":"10.1075\/pbns.152"},{"key":"e_1_2_10_23_1","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2020.acl-demos.30"},{"key":"e_1_2_10_24_1","first-page":"12911","article-title":"DialogBERT: discourse\u2010aware response generation via learning to recover and rank utterances","volume":"35","author":"Gu X","year":"2021","journal-title":"Proc AAAI Conf Artif Intell"},{"key":"e_1_2_10_25_1","doi-asserted-by":"crossref","unstructured":"LiZ ZhangJ FeiZ YangF ZhouJ.Conversations are not flat: modeling the dynamic information flow across dialogue utterances;2021.","DOI":"10.18653\/v1\/2021.acl-long.11"},{"key":"e_1_2_10_26_1","unstructured":"Adiwardana D LuongM\u2010T SoDR HallJ FiedelN ThoppilanR YangZ et al.2020.Towards a human\u2010like open\u2010domain Chatbot."},{"key":"e_1_2_10_27_1","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2021.eacl-main.24"},{"key":"e_1_2_10_28_1","first-page":"202","article-title":"Socially anxious people reveal more personal information with virtual counselors that talk about themselves using intimate human Back stories","volume":"10","author":"Kang SH","year":"2012","journal-title":"Annu Rev Cyberther Telemed"},{"key":"e_1_2_10_29_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2014.01.006"},{"key":"e_1_2_10_30_1","doi-asserted-by":"publisher","DOI":"10.3390\/mti4030055"},{"key":"e_1_2_10_31_1","doi-asserted-by":"publisher","DOI":"10.1038\/s41746\u2010019\u20100213\u2010y"},{"key":"e_1_2_10_32_1","doi-asserted-by":"publisher","DOI":"10.1109\/TAFFC.2019.2899305"},{"key":"e_1_2_10_33_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2009.12.003"},{"key":"e_1_2_10_34_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2013.07.003"},{"key":"e_1_2_10_35_1","doi-asserted-by":"publisher","DOI":"10.1109\/T\u2010AFFC.2013.15"},{"key":"e_1_2_10_36_1","doi-asserted-by":"publisher","DOI":"10.1177\/0265407520959463"},{"key":"e_1_2_10_37_1","doi-asserted-by":"publisher","DOI":"10.1093\/joc\/jqy026"},{"key":"e_1_2_10_38_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-73110-8_30"},{"key":"e_1_2_10_39_1","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/P18-1205"},{"key":"e_1_2_10_40_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cognition.2015.09.019"},{"key":"e_1_2_10_41_1","doi-asserted-by":"publisher","DOI":"10.1109\/MRA.2012.2192811"},{"key":"e_1_2_10_42_1","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2017.01792"},{"key":"e_1_2_10_43_1","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.70.4.019"},{"key":"e_1_2_10_44_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2018.08.047"},{"key":"e_1_2_10_45_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2007.05.005"},{"key":"e_1_2_10_46_1","doi-asserted-by":"publisher","DOI":"10.1145\/2185520.2185587"},{"key":"e_1_2_10_47_1","doi-asserted-by":"publisher","DOI":"10.1145\/2912150"},{"key":"e_1_2_10_48_1","unstructured":"Barikeri S LauscherA Vuli\u0107I Glava\u0161G.2021.RedditBias: a real\u2010world resource for bias evaluation and debiasing of conversational language models 1941\u201355.https:\/\/doi.org\/10.18653\/v1\/2021.acl\u2010long.151."},{"key":"e_1_2_10_49_1","doi-asserted-by":"crossref","unstructured":"ShusterK SmithEM JuD WestonJ.Multi\u2010modal open\u2010domain dialogue;2020.","DOI":"10.18653\/v1\/2021.emnlp-main.398"},{"key":"e_1_2_10_50_1","doi-asserted-by":"crossref","unstructured":"Miller AH FengW FischA LuJ BatraD BordesA ParikhD WestonJ.2017.Parlai: a dialog research software platform. In: EMNLP 2017\u00a0\u2013\u00a0conference on empirical methods in natural language processing: system demonstrations proceedings 79\u201384.","DOI":"10.18653\/v1\/D17-2014"},{"key":"e_1_2_10_51_1","doi-asserted-by":"publisher","DOI":"10.1080\/714005073"},{"key":"e_1_2_10_52_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224298504900403"},{"key":"e_1_2_10_53_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224299405800109"},{"key":"e_1_2_10_54_1","unstructured":"ParasuramanA ZeithamlVA BerryL.SERVQUAL: a multiple\u2010item scale for measuring consumer perceptions of service quality.1988;64(1):12\u201340."},{"issue":"4","key":"e_1_2_10_55_1","first-page":"114","article-title":"Refinement and reassessment of the SERVQUAL scale","volume":"67","author":"Parasuraman A","year":"2002","journal-title":"J Retail"},{"key":"e_1_2_10_56_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224299405800111"},{"key":"e_1_2_10_57_1","doi-asserted-by":"publisher","DOI":"10.1177\/1609406919874596"},{"key":"e_1_2_10_58_1","doi-asserted-by":"publisher","DOI":"10.1177\/0146167214562761"},{"key":"e_1_2_10_59_1","volume-title":"Lecture notes in computer science","author":"Bunt H","year":"1998"},{"key":"e_1_2_10_60_1","doi-asserted-by":"publisher","DOI":"10.7551\/mitpress\/2697.001.0001"},{"key":"e_1_2_10_61_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2014.01.033"},{"key":"e_1_2_10_62_1","volume-title":"IFIP Advances in information and communication technology","author":"Adamopoulou E","year":"2020"},{"key":"e_1_2_10_63_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.mlwa.2020.100006"},{"key":"e_1_2_10_64_1","doi-asserted-by":"crossref","unstructured":"TrinhH RingL BickmoreT.2015.DynamicDuo 1739\u201348.","DOI":"10.1145\/2702123.2702584"},{"key":"e_1_2_10_65_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-33197-8_30"},{"key":"e_1_2_10_66_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2014.04.043"},{"key":"e_1_2_10_67_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2021.102601"},{"key":"e_1_2_10_68_1","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0032931"},{"key":"e_1_2_10_69_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.janxdis.2013.03.003"},{"key":"e_1_2_10_70_1","doi-asserted-by":"publisher","DOI":"10.1145\/3373017.3373028"},{"key":"e_1_2_10_71_1","doi-asserted-by":"crossref","unstructured":"MadottoA IshiiE LinZ DathathriS FungP.Plug\u2010and\u2010play conversational models.2020;2:2422\u201333.https:\/\/doi.org\/10.18653\/v1\/2020.findings\u2010emnlp.219","DOI":"10.18653\/v1\/2020.findings-emnlp.219"},{"key":"e_1_2_10_72_1","unstructured":"Quickchat.Emerson \u2010 an AI Persona That Talks Like a Human;2022.https:\/\/www.quickchat.ai\/emerson"},{"key":"e_1_2_10_73_1","volume-title":"LaMDA: language models for dialog applications","author":"Thoppilan R","year":"2022"},{"key":"e_1_2_10_74_1","unstructured":"DinanE LogachevaV MalykhV MillerA ShusterK UrbanekJ KielaD et al.2020.The second conversational intelligence challenge (ConvAI2) 187\u2013208.https:\/\/doi.org\/10.1007\/978\u20103\u2010030\u201029135\u20108_7."},{"key":"e_1_2_10_75_1","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/W18-5713"},{"key":"e_1_2_10_76_1","first-page":"29","article-title":"N\u2010Gram language models","author":"Jurafsky D","year":"2021","journal-title":"Speech Lang Process"},{"key":"e_1_2_10_77_1","unstructured":"Li M WestonJ andRollerS.ACUTE\u2010EVAL: improved dialogue evaluation with optimized questions and multi\u2010turn comparisons;2019."},{"key":"e_1_2_10_78_1","unstructured":"BartneckC KandaT IshiguroH HagitaN.2009.My robotic Doppelg\u00e4nger\u2212 a critical look at the Uncanny Valley. In: Proceedings \u2010 IEEE International Workshop on Robot and Human Interactive Communication International Journal of Environmental Research and Public Health Basel Switzerland; November: 269\u201376."},{"key":"e_1_2_10_79_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2010.05.015"},{"key":"e_1_2_10_80_1","doi-asserted-by":"publisher","DOI":"10.1145\/3470742"},{"key":"e_1_2_10_81_1","doi-asserted-by":"publisher","DOI":"10.1145\/3308532.3329421"},{"key":"e_1_2_10_82_1","doi-asserted-by":"publisher","DOI":"10.1145\/2940325"},{"key":"e_1_2_10_83_1","doi-asserted-by":"crossref","unstructured":"AndersonK Andr\u00e9E BaurT BernardiniS CholletM ChryssafidouE et al.The TARDIS framework: intelligent virtual agents for social coaching in job interviews. In Advances in Computer Entertainment: 10th International Conference ACE 2013 Boekelo The Netherlands November 12\u201015 2013. Proceedings 10 (pp. 476\u2010491). Springer International Publishing;2013.","DOI":"10.1007\/978-3-319-03161-3_35"},{"key":"e_1_2_10_84_1","doi-asserted-by":"publisher","DOI":"10.1145\/2994258.2994280"},{"key":"e_1_2_10_85_1","doi-asserted-by":"publisher","DOI":"10.1109\/T-AFFC.2011.38"},{"key":"e_1_2_10_86_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2022.102819"},{"key":"e_1_2_10_87_1","first-page":"5999","volume-title":"Advances in neural information processing systems 2017\u2010Decem (NIPS)","author":"Vaswani A","year":"2017"},{"key":"e_1_2_10_88_1","doi-asserted-by":"crossref","unstructured":"BaumgartnerJ ZannettouS KeeganB SquireM BlackburnJ.2020.The Pushshift Reddit Dataset. In: Proceedings of the 14th International AAAI Conference on Web and Social Media (ICWSM);2020 p.830\u201339.","DOI":"10.1609\/icwsm.v14i1.7347"},{"key":"e_1_2_10_89_1","doi-asserted-by":"crossref","unstructured":"RashkinH SmithEM LiM BoureauYL.2019.Towards empathetic open\u2010domain conversation models: a new benchmark and dataset. In ACL 2019\u00a0\u2013\u00a057th Annual Meeting of the Association for Computational Linguistics Proceedings of the Conference 5370\u201381.","DOI":"10.18653\/v1\/P19-1534"},{"key":"e_1_2_10_90_1","first-page":"1","volume-title":"7th international conference on learning representations (ICLR)","author":"Dinan E","year":"2019"},{"key":"e_1_2_10_91_1","doi-asserted-by":"crossref","unstructured":"Smith EM WilliamsonM ShusterK WestonJ BoureauY\u2010L.2020.Can you put it all together: evaluating conversational Agents' ability to blend skills 2021\u201330.https:\/\/doi.org\/10.18653\/v1\/2020.acl\u2010main.183.","DOI":"10.18653\/v1\/2020.acl-main.183"},{"key":"e_1_2_10_92_1","doi-asserted-by":"publisher","DOI":"10.1109\/CVPR.2019.00453"},{"key":"e_1_2_10_93_1","article-title":"First order motion model for image animation","volume":"32","author":"Siarohin A","year":"2019","journal-title":"Adv Neural Inform Process Syst"},{"key":"e_1_2_10_94_1","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0161794"},{"key":"e_1_2_10_95_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2015.12.039"},{"key":"e_1_2_10_96_1","doi-asserted-by":"publisher","DOI":"10.3102\/10769986007004245"},{"key":"e_1_2_10_97_1","doi-asserted-by":"publisher","DOI":"10.1037\/1082\u2010989X.7.1.105"},{"key":"e_1_2_10_98_1","doi-asserted-by":"publisher","DOI":"10.3102\/10769986018003271"},{"key":"e_1_2_10_99_1","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2013.00863"},{"key":"e_1_2_10_100_1","volume-title":"Statistical power analysis for the behavioral sciences","author":"Cohen Jacob","year":"1988"},{"key":"e_1_2_10_101_1","doi-asserted-by":"publisher","DOI":"10.18637\/jss.v036.i03"},{"key":"e_1_2_10_102_1","doi-asserted-by":"publisher","DOI":"10.1016\/B978-0-12-179060-8.50006-2"},{"key":"e_1_2_10_103_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF02310555"},{"key":"e_1_2_10_104_1","volume-title":"Psychometric theory","author":"Nunnally J","year":"1978"},{"key":"e_1_2_10_105_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12369-008-0001-3"},{"key":"e_1_2_10_106_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-15892-6_29"},{"key":"e_1_2_10_107_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12369\u2010008\u20100001\u20103"},{"key":"e_1_2_10_108_1","first-page":"4356","article-title":"Man is to computer programmer as woman is to homemaker? Debiasing word Embeddings","author":"Bolukbasi T","year":"2016","journal-title":"Adv Neural Inform Process Syst"},{"key":"e_1_2_10_109_1","doi-asserted-by":"crossref","unstructured":"GehmanS GururanganS SapM ChoiY andSmithNA.2020.RealToxicityPrompts: evaluating neural toxic degeneration in language models. In arxiv 3356\u201369.https:\/\/doi.org\/10.18653\/v1\/2020.findings\u2010emnlp.301.","DOI":"10.18653\/v1\/2020.findings-emnlp.301"},{"key":"e_1_2_10_110_1","first-page":"1","article-title":"Genie in the bottle: anthropomorphized perceptions of conversational agents","author":"Kuzminykh A","year":"2020","journal-title":"Proc SIGCHI Conf Hum Fact Comput Syst"},{"key":"e_1_2_10_111_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022\u20103514.89.6.899"},{"key":"e_1_2_10_112_1","doi-asserted-by":"publisher","DOI":"10.1167\/16.11.7.doi"},{"key":"e_1_2_10_113_1","doi-asserted-by":"publisher","DOI":"10.1162\/pres.16.4.337"},{"key":"e_1_2_10_114_1","doi-asserted-by":"publisher","DOI":"10.3791\/4375"},{"key":"e_1_2_10_115_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2010.10.018"},{"key":"e_1_2_10_116_1","unstructured":"Hovland CI JanisIL KelleyHH.Communication and persuasion;1953."},{"key":"e_1_2_10_117_1","doi-asserted-by":"publisher","DOI":"10.1177\/107769908806500301"},{"key":"e_1_2_10_118_1","doi-asserted-by":"publisher","DOI":"10.1037\/0003\u2010066X.60.2.170"},{"key":"e_1_2_10_119_1","doi-asserted-by":"publisher","DOI":"10.1145\/3442188.3445922"},{"key":"e_1_2_10_120_1","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9780511809071"},{"key":"e_1_2_10_121_1","doi-asserted-by":"publisher","DOI":"10.1016\/0022-1031(80)90056-6"},{"key":"e_1_2_10_122_1","doi-asserted-by":"crossref","unstructured":"Komeili M. Shuster K. &Weston J.(2021).Internet\u2010augmented dialogue generation. arXiv:2107.07566.","DOI":"10.18653\/v1\/2022.acl-long.579"},{"key":"e_1_2_10_123_1","doi-asserted-by":"crossref","unstructured":"XuJ. SzlamA. WestonJ.(2021).Beyond goldfish memory: long\u2010term open\u2010domain conversation. arXiv:2107.07567.","DOI":"10.18653\/v1\/2022.acl-long.356"},{"key":"e_1_2_10_124_1","unstructured":"Shuster K. Xu J. Komeili M. Ju D. Smith E. M. Roller S. &Weston J.(2022).BlenderBot 3: a deployed conversational agent that continually learns to responsibly engage. arXiv:2208.03188."},{"key":"e_1_2_10_125_1","unstructured":"Arora K. Shuster K. Sukhbaatar S. &Weston J.(2022).DIRECTOR: Generator\u2010classifiers for supervised language modeling. arXiv:2206.07694."},{"key":"e_1_2_10_126_1","doi-asserted-by":"publisher","DOI":"10.1093\/aje\/154.4.389"},{"key":"e_1_2_10_127_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2004.11.002"},{"key":"e_1_2_10_128_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.tics.2006.11.005"},{"key":"e_1_2_10_129_1","doi-asserted-by":"publisher","DOI":"10.1177\/01461672982412001"},{"key":"e_1_2_10_130_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2012.11.021"},{"key":"e_1_2_10_131_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2019.08.029"},{"key":"e_1_2_10_132_1","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2015.00883"},{"key":"e_1_2_10_133_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2014.01.005"},{"key":"e_1_2_10_134_1","unstructured":"LiangH LiH.2021.Towards standard criteria for human evaluation of Chatbots: a survey. arXiv:2105.11197."}],"container-title":["Computer Animation and Virtual Worlds"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1002\/cav.2149","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/full-xml\/10.1002\/cav.2149","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1002\/cav.2149","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,1,12]],"date-time":"2024-01-12T15:54:47Z","timestamp":1705074887000},"score":1,"resource":{"primary":{"URL":"https:\/\/onlinelibrary.wiley.com\/doi\/10.1002\/cav.2149"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,3,12]]},"references-count":133,"journal-issue":{"issue":"6","published-print":{"date-parts":[[2023,11]]}},"alternative-id":["10.1002\/cav.2149"],"URL":"https:\/\/doi.org\/10.1002\/cav.2149","archive":["Portico"],"relation":{},"ISSN":["1546-4261","1546-427X"],"issn-type":[{"value":"1546-4261","type":"print"},{"value":"1546-427X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2023,3,12]]},"assertion":[{"value":"2022-05-21","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2023-01-30","order":1,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2023-03-12","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}