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Sci."],"published-print":{"date-parts":[[2003,10]]},"abstract":"Abstract<\/jats:title>The current research explores how intermediaries seek information from patrons, in particular by analyzing intermediaries' elicitation utterances through three dimensions\u2014linguistic forms, utterance purposes, and communicative functions\u2014to determine whether indeed any dimension appeared consistently, to be called \u201celicitation styles.\u201d Five intermediaries from four academic libraries (three national university libraries, one private university library) and one research institute library participated in the study. Thirty patrons with 30 genuine search requests were recruited; thus, 30 patron\/intermediary information retrieval interactions making a total of 30 encounters were collected. Video\/audio data were taped. Dialogues between patron and intermediary were transcribed. Statistical analysis revealed three types of elicitation styles among the five intermediaries, labeled, (1) situationally oriented, (2) functionally oriented, and (3) stereotyped. This study seeks an explanation for different elicitation styles. Qualitative analysis was applied to investigate \u201cinquiring minds.\u201d An inquiring mind is termed to represent a mentality or tendency that one elicits certain threads of questions influenced by professional beliefs, individual characteristics, tasks, goals, and interactional contexts in conversation. The results of qualitative analysis specified three modes of inquiring minds of the intermediaries, namely: (1) information problem detection, (2) query formulation process, and (3) database instructions.<\/jats:p>","DOI":"10.1002\/asi.10323","type":"journal-article","created":{"date-parts":[[2003,9,2]],"date-time":"2003-09-02T19:29:19Z","timestamp":1062530959000},"page":"1117-1133","source":"Crossref","is-referenced-by-count":17,"title":["Intermediary's information seeking, inquiring minds, and elicitation styles"],"prefix":"10.1002","volume":"54","author":[{"given":"Mei\u2010Mei","family":"Wu","sequence":"first","affiliation":[]},{"given":"Ying\u2010Hsang","family":"Liu","sequence":"additional","affiliation":[]}],"member":"311","published-online":{"date-parts":[[2003,7,18]]},"reference":[{"key":"e_1_2_9_2_1","doi-asserted-by":"publisher","DOI":"10.1108\/EUM0000000007122"},{"key":"e_1_2_9_3_1","first-page":"31","article-title":"Discourse analysis of human information interaction for specification of human\u2013computer interaction","volume":"12","author":"Belkin N.J.","year":"1987","journal-title":"The Canadian Journal of Information Science"},{"key":"e_1_2_9_4_1","doi-asserted-by":"publisher","DOI":"10.1108\/eb026722"},{"key":"e_1_2_9_5_1","first-page":"4","article-title":"Interpersonal dimensions of the reference interview: A historical review of the literature","volume":"20","author":"Bunge C.A.","year":"1984","journal-title":"Drexel Library Quarterly"},{"key":"e_1_2_9_6_1","unstructured":"Chang C.(1997).A discourse analysis of questions in Mandarin conversation. 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