Jean Burgener, VP Post AcuteCare, Aspirus Wausau Hospital

Challenges in technology to meet enterprise needs in 2013 and expectations

I think the number one priority is to have all the electronic clinical records interfaced with one another. There is a great opportunity to have the vast amount of information available across secured continuum. And if we look at clinical integration, we need to make sure we clinically integrate with those programs that do not use the CMR but might be used in a hospital or other provider sites.

The areas in business environment where solutions do not yet exist or not up to the mark, and which if existed, would've made job easier

Most of the systems are health systems in real America and the issues that arise are that of connectivity. There is not enough access to real healthcare. There are solutions but we cannot use them because of the connectivity available at that side.

Manner in which data is used to head off problems and complications before they happen

Our Instrumentation Tele-Medicine has been very valuable to provide easy access to real America to deal with constant and real Michigan offering specialty care and areas for special secure, without the additional cause of driving, or travelling to that place.

Thoughts on how IT strategic planning supports organization-wide efforts to improve quality, cut costs and improve efficiency in the Healthcare sector

The number one IT strategic planning would be working hand in hand with operational people who can have new programs, but in order to be able to manage IT departments you need to be strategic to govern them. You need to be very strategic and make sure to incorporate the wishes of all the users.

Technology trends impacting enterprise business environment

The ability to give you billing to establish patterns of care and to take the patterns of care like scrubbing the medical bills to pay private pay are the upcoming trends. But the cross connection here is when you are not leading the trends in the right direction.

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