Commerce Cloud | 91APP

91APP Commerce Cloud

Elevate Omni-channel Performance

Enhance your brand’s omni-channel performance, overcoming the growth challenges of integrating physical and digital channels. Flexibly integrate physical and eCommerce systems to meet diverse scenarios. Help your brand optimize operational efficiency, build effective retail management, and drive continuous business growth.

AI-driven business efficiency enhancement

Rapidly generate product copy and category descriptions to boost brand visibility and sales.

Dynamic product recommendations enhance personalized shopping experiences and uncover more business opportunities.

Modular business expansion for efficient physical and digital operations

Address diverse needs through API integration, flexibly managing both physical and digital operations.

Meet varied requirements, achieve rapid deployment, and retain future scalability and existing assets.

Rapid deployment of diverse shopping scenarios

Create a custom website and app with flexible page layout modules tailored to your brand’s style.

Support sales of virtual/physical products, e-tickets, and dining reservation modules.

OMO-driven omni-channel growth

Frontline: Helps store staff track customer purchase history and enhance cross-channel sales.

Referral Program: Recognizes store staff’s cross-channel performance, empowering stores to drive OMO (Online-Merge-Offline) customer purchases.

Create a convenient and seamless shopping experience

On-site search, product tags, and category sections: Accelerate consumers’ search for target products.

Choose shipping and payment methods: Complete orders quickly in 2 simple steps.

Large-scale personalized marketing and exclusive offer

Systematically recommend suitable products based on member behavior, delivering precise, personalized content.

Design exclusive activities for your customer base to enhance member experience and loyalty.

KOLs, influencers, and group buying to boost conversions

Exclusive links/discount codes and coupons from influencers expand social influence and drive orders.

Leverage store influence to create sustained cross-channel customer flow, increasing consumption contribution.

Variable promotions to increase repurchase

Over 400 promotional activity combinations to drive member visits and repurchases.

Member gifts, tier upgrades, and reward points to enhance customer retention.

Manage omni-channel product inventory and orders

Real-time monitoring of omni-channel inventory status.

Flexibly allocate and configure products to improve cross-channel operational efficiency.

International security certification for comprehensive information protection

SOC2 financial-grade security certification provides the strongest backing for your brand’s performance.

Robust business system to establish brand growth advantage

Precisely Target Customers

Seamless and stable shopping experience

High capacity

Up to 30,000 orders per minute, ensuring smooth shopping experiences even during peak traffic.

Reliable stability SLA 99.97%

Provides stable and efficient service even during peak shopping periods, ensuring reliable website operation.

Flexible Expansion and Integration

System integrations that meet needs

Integration of in-store and e-Commerce systems to overcome growth bottlenecks

Seamlessly connect ERP, POS, CRM, and other in-store systems with eCommerce systems to solve integration challenges and drive growth.

Omni-channel data management to build an OMO operational system

Integrate marketing, transaction, and operational data to comprehensively manage member and customer behavior, building an OMO operational system to enhance business efficiency.

Flexible expansion and application to drive brand innovation and growth

Provide API extension capabilities, flexibly integrate business and channel applications to meet dynamic market needs, fostering brand innovation and long-term development.

Member Loyalty Management

Data insights to drive brand growth

Customer-centric approach for consistent shopping experience

Attract new customers through the website, drive repurchases through the app, expand the customer base with LINE, and use in-store services to drive the OMO cycle.

Retaining loyal customers with APP

A brand APP with a 70% repurchase rate leverages shopping experience, push notifications, and data accumulation to contribute 60% to overall online sales.

Maximize first-party data

Leverage brand’s data assets to analyze real consumer behavior, help the brand precisely target 80% of revenue from 20% VIP customers through segmented marketing, and drive continued growth.

Build for Physical Retail

Build an OMO system that reflects the essence of physical retail

Omni-channel brand management: cross-system data integration

Integrate member, data, and transaction information, enhance operational efficiency through automated exchanges, and drive OMO and eCommerce revenue growth.

360° comprehensive data insights

Connect omni-channel data, use AI models for in-depth consumer behavior analysis, accurately identify high-value members, and develop effective sales strategies.

Personalized OMO shopping journey

Store associates access customer purchase records to enhance cross-channel sales conversion. The recommendation mechanism acknowledges associate performance and drives customer OMO shopping.

Upgraded Product Display

AI-personalized recommendations to enhance engagement and retention

Diverse product information to drive traffic

Quickly generate product copy and customer reviews to improve content quality, increase website traffic, and attract more consumers.

Capture traffic conversion with personalized AI product recommendations

Dynamic AI product recommendations enable personalized marketing, increasing product click-through rates and customer engagement.

Interactive shopping assistance to drive conversions

Engage with jooii AI store manager for precise product recommendations, enhancing customer shopping experience and conversion rates.

Partner with us to upgrade your retail management

Contact us to learn how to enhance your brand’s retail effectiveness and achieve long-term, stable growth.