INTELLIGENT COMMUNICATIONS - TRANSFORMING HOW BUSINESSES WORK
Wherever your business operates—the office, at home, on-site—it’s important that employees are equipped with the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring a safe, productive work environment that is good for your business and great for people. Bring your teams and customers together on one of the most inclusive integrated intelligent business communications platforms and adopt digital workplace strategies to create environments that maximize employee productivity, well-being, and safety.
Unified Communications
Fully integrated intelligent business phone system with video, chat, file sharing, contact center, and more.
CONNECTContact
Center
Customizable intelligent contact center with customer integrations, workforce optimization, and more.
ENGAGEVideo Conferencing
Video conferencing solution with built-in collaboration tools for any size business.
MEETFile Sharing and Collaboration
File sharing, co-editing, and collaboration with real-time file backup and antivirus protection.
SHARESTAYING CONNECTED & PRODUCTIVE
UNIVERGE BLUE CONNECT is an easy-to-use cloud-based intelligent communications platform that helps easily manage team communications and collaboration.
- Allows mobile devices to become part of the CONNECT phone system
- Increases workforce flexibility with any device accessibility
- Integrates chat with AI Assistant, text messaging, video, screen sharing, and file sharing
Cloud-basedcontact center
A highly flexible intelligent solution that is easy to deploy for remote and home workers.
- Scalable from the smallest call-centric teams to large omni-channel environments.
- Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience
- Provides intelligent insights needed to deliver exceptional customer experiences at every touchpoint
BRING YOURTEAMS TOGETHER
With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.
- Start a video meeting right from a messaging thread.
- Share your screen so everyone’s on the same page.
- Manage the conversation flow with in-meeting chat.
FILE SHARING& SECURITY
Improve team collaboration, streamline workflows, and increase decision-making speed. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.
- Save, synchronize, and share the latest document versions from any device.
- Protect documents and revisions with real-time backup.
- Safeguard files and the organization with antivirus protection.
Bringing Teams Together From Anywhere, Anytime
Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fully integrated intelligent communications platform that goes anywhere you go.
UNIVERGE BLUE EXTEND
Integrations for everyone
Connecting powerful voice, chat, video conferencing, and contact center functionalities into everyday business applications. With UNIVERGE BLUE EXTEND, you can bring along your favorite business apps. No more back and forth to and from different applications. Just one streamlined experience with all the tools you need to get work done.
As our business has grown, we needed a scalable and remote-friendly solution that converges the features of many platforms, into one application - UNIVERGE BLUE gave us that.
Delivering customers significant savings
UNIVERGE BLUE offers a variety of different business benefits including significant cost savings. Don’t waste money on business communications! See how much you could save by switching to UNIVERGE BLUE CONNECT.
