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Programs
BBB National Programs is an independent, non-profit organization that oversees more than a dozen industry self-regulation programs covering national and digital advertising, privacy, child-directed marketing, and more.
- General Inquiries: For general inquiries about BBB National Programs, contact us at programs@bbbnp.org.
- Press Inquiries: To reach our media team, contact us at press@bbbnp.org.
- National Partners: If you would like to learn more about how to become a National Partner, contact us at NationalPartners@bbbnp.org.
- Finance Team: For Accounts Payable, contact us at ap@bbbnp.org, and for Accounts Receivable, contact us at ar@bbbnp.org
- Program Teams: To get in touch with a specific program team, see below contact list.
Office Locations
Metro D.C. Area (Headquarters)
1676 International Drive, Suite 550
McLean, VA 22102
New York Office
7 Times Square, Floor 17, Suite 1705
New York, NY 10036
Our Program Teams
For program-specific inquiries, use the following email addresses to reach our program teams.
BBB AUTO LINE
Consumers: ContactDR@bbbnp.org Manufacturers: DRRelations@bbbnp.org
National Advertising Division (NAD)
NAD@bbbnp.org
National Advertising Review Board (NARB)
NARB@bbbnp.org
Data Privacy Framework Services
EUPrivacy@bbbnp.org
Children's Advertising Review Unit (CARU)
InfoCARU@bbbnp.org
Arbitration Under Class Action Settlements
ClassActionDR@bbbnp.org
Children's Confection Advertising Initiative (CCAI)
programs@bbbnp.org
Children's Food And Beverage Advertising Initiative (CFBAI)
programs@bbbnp.org
Digital Advertising Accountability Program (DAAP)
DAAP@bbbnp.org
Direct Selling Self-Regulatory Council (DSSRC)
DSSRC@bbbnp.org