Privacy Notice

This Privacy Notice explains how UNESCO uses the personal data we collect from you when you use our main digital platforms, eg. Web, Marketing and eCommerce.

UNESCO collects the following data:

• Personal identification data you directly provide Name, email address, phone number, postal address, function/position, organization, country of residence and other relevant information depending on the context.
• Data generated by your activity: Log information such as Internet protocol (IP) address, navigation behaviour through the website, device and software used, the time/date/duration of your visit, and other similar information and parameters related to your operating system and computer environment.

We collect data and process data when you:

• Visit our website, subscribe to newsletters or make a purchase.
• Register for events (see separate Events Private Notice).
• Make a donation
• Voluntarily complete a crowdsourcing form.
• Use or view our website via your browser's cookies.

In some circumstances we make your data available outside UNESCO, such as for:

• Analytics: We use third-party services Google Analytics, USA (privacy policy)
• eCommerce: We use third-party services Shopify, Canada (privacy policy)
• Payment processing: We use third-party services:
  ° PayPal, USA (privacy policy)
  ° Mollie, [France/Netherlands] (privacy policy)
• Marketing & Newsletters: We use third party services Mailchimp, USA (privacy policy)

When UNESCO processes your purchase, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

UNESCO securely stores your data at UNESCO Premises (Paris, France) or on cloud services used by UNESCO. Your data will not be published for general access nor disclosed or sold to third parties. UNESCO, however, assumes no responsibility for the security of this information.

Data you provide directly is typically kept until either (1) you unsubscribe from the service requested or until (2) two years after your last transaction. We store data about your activity on our websites for 11 months, after which time it is deleted. We keep data on email activity for 24 months after which time it is deleted.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

UNESCO uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

There are a number of different types of cookies, however, our website uses:

• Functionality - UNESCO uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

UNESCO websites use the following cookies:

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Our website contains links to other websites. Our Privacy Notice applies only to our website. For example, we link to our accounts on a number of social media platforms such as Facebook, Twitter, LinkedIn, Instagram, Pinterest and YouTube. We are not responsible for the privacy policies or content on third-party websites and encourage you to read the privacy notices of other websites you visit.

We will revise or update this Notice if our practices change, or as we develop better ways to keep you informed about them. Please refer back to this page often for the latest information and the effective date of any changes. If we decide to change this Notice, we will post a new Notice on our website and change the date at the bottom. Changes to the Notice shall not apply retroactively.

You may request access to your personal data in order to verify its accuracy and may request correction. To do so in connection with your use of this website please contact info@unesco.org.

For any other questions regarding the processing of your personal data, contact privacy@unesco.org.